netaxis Reviews & Testimonials

2.9 (1,269)

Reviews: 1,269


5
22%
4
18%
3
14%
2
19%
1
27%

40% of customers would recommend netaxis

Maegan S. star-alt star-alt star-alt star-alt star-alt

Yuba City, CA

"My clam chowder and fish platter came out cold . And on top of that my chicken fettuccine Alfredo was burnt and oily. No one asked us how the food was and we had to ask for salt and refills."

4 years ago

子建

子建 star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Beware you will eat hair in your food. We found a hair in the food just right after they bring the food to us. The waiters came and took the food with a short curve hair without any help. The manager keep telling us, the reason there is hair on your food because we are eating outside and they cannot control the environment, and he told me we are not the only..." Read more

4 years ago

子建

子建 star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Beware you will eat hair in your food. We found a hair in the food just right after they bring the food to us. The waiters came and took the food with a short curve hair without any help. The manager keep telling us, the reason there is hair on your food because we are eating outside and they cannot control the environment, and he told me we are not the only..." Read more

4 years ago

Erica B.

Erica B. star-alt star-alt star-alt star-alt star-alt

Lake Mary, FL

"Came here when I was at Pier 39 with a friend of mine in 2018. It was beautifully decorated with Christmas stuff and garland inside with lovely holiday music playing. Very warm and welcoming from the moment I stepped in. Staff was friendly and we were seated by a window with a nice view of the water. I had ordered what I thought was a hot chocolate but inste..." Read more

4 years ago

Ellie W.

Ellie W. star-alt star-alt star-alt star-alt star-alt

Lake Mary, FL

"Came here when I was at Pier 39 with a friend of mine in 2018. It was beautifully decorated with Christmas stuff and garland inside with lovely holiday music playing. Very warm and welcoming from the moment I stepped in. Staff was friendly and we were seated by a window with a nice view of the water. I had ordered what I thought was a hot chocolate but inste..." Read more

4 years ago

Ana H.

Ana H. star-alt star-alt star-alt star-alt star-alt

Sparks, NV

"Located in Pier 39, it's a busy place with a lot of tourists. Luckily, we arrived before the rush. We sat at the bar and no bartender greeted us or even acknowledged we were there so we decided to move down to a table instead where we hoped the waiter would actually acknowledge us. Waiter was super nice and gave us a lot of options to choose from, and he kep..." Read more

4 years ago

Mind V.

Mind V. star-alt star-alt star-alt star-alt star-alt

Santa Ana, CA

"Nice view sat right next to the window with sunset  view
Beautiful
Great place great food great service"

4 years ago

Karan S.

Karan S. star-alt star-alt star-alt star-alt star-alt

Lower Nob Hill, San Francisco, CA

"Customer Service was pretty much non existant. There was half hour wait, once we were seated server did not come for close to 15 mins. Food was mediocre as well."

4 years ago

Seandy G.

Seandy G. star-alt star-alt star-alt star-alt star-alt

El Sobrante, CA

"I went with my husband on Saturday 08 2020 for our regular date night  and this place by far was very disappointing. The service as far as the waiters and the manager are very kind and I rate it 100% however the food was very bland ! I ordered chicken parm and my husband ordered tiki masala it literally , mine looked like a huge chicken nugget and my husband..." Read more

4 years ago

James P.

James P. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"Calamari - under cooked
Baby shrimp - mushy
Fish - over fried
Crab Enchilada - ALL SAUCE

The service - AMAZING! Great wait staff.

Horrible food."

4 years ago

Joel C.

Joel C. star-alt star-alt star-alt star-alt star-alt

Miami, FL

"Great service beautiful place and amazing food! Mu wife and I tried pasta and it was really delicious!!! I also drunk a Mango Daiquiri and it was P H E N O ME N A  L... after prepared, the put whip cream, next time, I'll ask for don't put it because it makes it creamy and I didn't like it but, it up to you guys... definitely, 100% recommended!!!"

4 years ago

Erin F.

Erin F. star-alt star-alt star-alt star-alt star-alt

Quail Hollow, Charlotte, NC

"This was our first time ever coming here and, although we did not have a full meal, we would definitely come back just with the way we were greeted at the front door. The manager went out of his way to accommodate us...hats off to him!!"

4 years ago

Christine M.

Christine M. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"I came here with a family, it was 7 of us. It was cold and breezy outside, and warm and cozy inside of this restaurant. Waiters were friendly and efficient. Food was good too. We were pleasantly surprised because pier 39 does not have a good reputation as it comes to food, it being in the touristy and crowded area . I ordered pasta linguine with additional c..." Read more

4 years ago

Heba M.

Heba M. star-alt star-alt star-alt star-alt star-alt

Santa Clara, CA

"Food was amazing! The service here is really good as well. Our server Kiyoshi was absolutely amazing and pleasant. Totally recommend this restaurant if you're visiting Pier 39!"

4 years ago

Jenn L.

Jenn L. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We had our company holiday party here (a group of 30) so there were plenty of appetizers to go around as well as a 3 course meal. The restaurant had a great holiday display out front and was nice and spacious inside. The food overall was mediocre, nothing really stood out and I did expect more from a restaurant located at Pier 39. I do have to admit that it'..." Read more

4 years ago

Barbara T.

Barbara T. star-alt star-alt star-alt star-alt star-alt

Campbell, CA

"We enjoyed our late lunch yesterday at Swiss Louis Restaurant on Pier 39 in San Francisco. The salad, entree and desert were very good.  Our waiter, Norman was outstanding. He was pleasant, professional and went out of his way to take care of us. Norman made the experience for us."

4 years ago

Michael R.

Michael R. star-alt star-alt star-alt star-alt star-alt

Corona, CA

"Came here an hour and a half before closing for my girlfriend's birthday dinner and after telling the host that our party was 11 people, he told us that we missed their last seating by 5 minutes. When my girlfriend asked what time they closed, the host wouldn't say anything other than we missed their last seating. A phone call after leaving confirmed that th..." Read more

5 years ago

Hailey S.

Hailey S. star-alt star-alt star-alt star-alt star-alt

Manteca, CA

"* Came here for a birthday dinner. The waiter was very attentive and made sure we were well taken care of! The food was amazing! I was a little skeptical about the Marsala but it didn't disappoint. The staff sang happy birthday to me and they remembered my name and told me again on the way out! * Every spot in this place pretty much has a view of the wat..." Read more

5 years ago

Travis C.

Travis C. star-alt star-alt star-alt star-alt star-alt

North Beach, San Francisco, CA

"Wendy is an amazing bartender!! She always has a smile and makes great cocktails!  I will be back again for sure just because she is behind the bar."

5 years ago

Pamela V.

Pamela V. star-alt star-alt star-alt star-alt star-alt

Lancaster, CA

"We had a great table and we got in quickly.... now we know why... food was mediocre at best. Nothing to recommend!"

5 years ago

Yvonne H.

Yvonne H. star-alt star-alt star-alt star-alt star-alt

CA, CA

"It's true , we didn't have a long wait. Only about 5 minutes during lunch. I have the clam chowder in a sour dough bowl. There was hardly any soup in the bowl and the food was bland. Not what I came to San Francisco to have. I probably wouldn't tell  anyone about this place."

5 years ago

Re B.

Re B. star-alt star-alt star-alt star-alt star-alt

Milton, GA

"We were quite pleased with our meal.  We had clams and mussels on [thankfully, a good quality] gluten free pasta. Seafood was fresh, all shells were open. Pasta was cooked al dente and served with broth with not too much garlic.  This tasted as good as if I had cooked it at home, which says a lot because I'm very particular about Italian food!  But I never h..." Read more

5 years ago

Chelsea L.

Chelsea L. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"I ordered the Linguine al Pesto and it was good, but I thought it could've been a little better. I felt as if the pasta needed more flavor. Portion size was perfect and very filling. The photo looks deceiving as if very little pasta is there, however the center of the plate dips down like a little bowl but there's more pasta at the bottom. Overall great serv..." Read more

5 years ago

Chelsea L.

Chelsea L. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"I ordered the Linguine al Pesto and it was good, but I thought it could've been a little better. I felt as if the pasta needed more flavor. Portion size was perfect and very filling. The photo looks deceiving as if very little pasta is there, however the center of the plate dips down like a little bowl but there's more pasta at the bottom. Overall great serv..." Read more

5 years ago

Cole D.

Cole D. star-alt star-alt star-alt star-alt star-alt

New York, NY

"Loved my visit here. Terrific food and service. Got the margarita pizza and fettuccine Alfredo and they complemented each other both so well. Yummy in my tummy. Server was very polite and friendly. The chairs aren't very comfortable. Got a shrimp cocktail as well which was just ok. But a seat by the window to look over the water was pretty. Just great food o..." Read more

5 years ago