netaxis Reviews & Testimonials

2.9 (1,318)

Reviews: 1,318


5
23%
4
18%
3
14%
2
19%
1
27%

41% of customers would recommend netaxis

Ali M.

Ali M. star-alt star-alt star-alt star-alt star-alt

Piedmont, CA

"Came to eat here with a group of my friends over the weekend. We were doing an activity nearby and one of my girlfriends made a reservation for the 10 of us. They had quite a selection on their menu. Most places at pier 39 are all seafood but this place had some salads, pizzas, and entrees to choose from. I went with the crab enchiladas which were super smal..." Read more

4 years ago

Ali M.

Ali M. star-alt star-alt star-alt star-alt star-alt

Piedmont, CA

"Came to eat here with a group of my friends over the weekend. We were doing an activity nearby and one of my girlfriends made a reservation for the 10 of us. They had quite a selection on their menu. Most places at pier 39 are all seafood but this place had some salads, pizzas, and entrees to choose from. I went with the crab enchiladas which were super smal..." Read more

4 years ago

Breauna T.

Breauna T. star-alt star-alt star-alt star-alt star-alt

Stockton, CA

"Staff was highly attentive & great service. Of course outdoor seating so expect a wait time. Food was good, however I wasn't a fan of baby fried octopus on my dish which wasn't mentioned in the description when making my food selection. Next time, I'll probably stick to a pasta dish or something I'm more familiar with."

4 years ago

Breauna T. star-alt star-alt star-alt star-alt star-alt

Stockton, CA

"Staff was highly attentive & great service. Of course outdoor seating so expect a wait time. Food was good, however I wasn't a fan of baby fried octopus on my dish which wasn't mentioned in the description when making my food selection. Next time, I'll probably stick to a pasta dish or something I'm more familiar with."

4 years ago

Jessica F.

Jessica F. star-alt star-alt star-alt star-alt star-alt

Santa Rosa, CA

"Located on Pier 39. Open during Covid-19, outdoor seating.  Went yesterday (a Saturday). We waited less than 5 minutes for a table despite being busy. Our waiter was great.  He always made sure we had everything we needed. We ordered some nicely served margaritas. The garlic bread was bomb,  as well as the calamari. I got a chicken fettuccine Alfredo..." Read more

4 years ago

Jessica F.

Jessica F. star-alt star-alt star-alt star-alt star-alt

Santa Rosa, CA

"Located on Pier 39. Open during Covid-19, outdoor seating. Went yesterday (a Saturday). We waited less than 5 minutes for a table despite being busy. Our waiter was great. He always made sure we had everything we needed. We ordered some nicely served margaritas. The garlic bread was bomb, as well as the calamari. I got a chicken fettuccine Alfredo and i..." Read more

4 years ago

Raven B.

Raven B. star-alt star-alt star-alt star-alt star-alt

Washington, DC

"Horrible service. Our food was awful, we had to send it back for something else. $40 and I felt sick afterward."

4 years ago

Raven B. star-alt star-alt star-alt star-alt star-alt

Washington, DC

"Horrible service. Our food was awful, we had to send it back for something else. $40 and I felt sick afterward."

4 years ago

Maegan S.

Maegan S. star-alt star-alt star-alt star-alt star-alt

Yuba City, CA

"My clam chowder and fish platter came out cold . And on top of that my chicken fettuccine Alfredo was burnt and oily. No one asked us how the food was and we had to ask for salt and refills."

4 years ago

Maegan S. star-alt star-alt star-alt star-alt star-alt

Yuba City, CA

"My clam chowder and fish platter came out cold . And on top of that my chicken fettuccine Alfredo was burnt and oily. No one asked us how the food was and we had to ask for salt and refills."

4 years ago

子建

子建 star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Beware you will eat hair in your food. We found a hair in the food just right after they bring the food to us. The waiters came and took the food with a short curve hair without any help. The manager keep telling us, the reason there is hair on your food because we are eating outside and they cannot control the environment, and he told me we are not the only..." Read more

4 years ago

子建

子建 star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Beware you will eat hair in your food. We found a hair in the food just right after they bring the food to us. The waiters came and took the food with a short curve hair without any help. The manager keep telling us, the reason there is hair on your food because we are eating outside and they cannot control the environment, and he told me we are not the only..." Read more

4 years ago

Erica B.

Erica B. star-alt star-alt star-alt star-alt star-alt

Lake Mary, FL

"Came here when I was at Pier 39 with a friend of mine in 2018. It was beautifully decorated with Christmas stuff and garland inside with lovely holiday music playing. Very warm and welcoming from the moment I stepped in. Staff was friendly and we were seated by a window with a nice view of the water. I had ordered what I thought was a hot chocolate but inste..." Read more

5 years ago

Ellie W.

Ellie W. star-alt star-alt star-alt star-alt star-alt

Lake Mary, FL

"Came here when I was at Pier 39 with a friend of mine in 2018. It was beautifully decorated with Christmas stuff and garland inside with lovely holiday music playing. Very warm and welcoming from the moment I stepped in. Staff was friendly and we were seated by a window with a nice view of the water. I had ordered what I thought was a hot chocolate but inste..." Read more

5 years ago

Ellie W.

Ellie W. star-alt star-alt star-alt star-alt star-alt

Lake Mary, FL

"Came here when I was at Pier 39 with a friend of mine in 2018. It was beautifully decorated with Christmas stuff and garland inside with lovely holiday music playing. Very warm and welcoming from the moment I stepped in. Staff was friendly and we were seated by a window with a nice view of the water. I had ordered what I thought was a hot chocolate but inste..." Read more

5 years ago

Ana H.

Ana H. star-alt star-alt star-alt star-alt star-alt

Sparks, NV

"Located in Pier 39, it's a busy place with a lot of tourists. Luckily, we arrived before the rush. We sat at the bar and no bartender greeted us or even acknowledged we were there so we decided to move down to a table instead where we hoped the waiter would actually acknowledge us. Waiter was super nice and gave us a lot of options to choose from, and he kep..." Read more

5 years ago

Mind V.

Mind V. star-alt star-alt star-alt star-alt star-alt

Santa Ana, CA

"Nice view sat right next to the window with sunset  view
Beautiful
Great place great food great service"

5 years ago

Karan S.

Karan S. star-alt star-alt star-alt star-alt star-alt

Lower Nob Hill, San Francisco, CA

"Customer Service was pretty much non existant. There was half hour wait, once we were seated server did not come for close to 15 mins. Food was mediocre as well."

5 years ago

Seandy G.

Seandy G. star-alt star-alt star-alt star-alt star-alt

El Sobrante, CA

"I went with my husband on Saturday 08 2020 for our regular date night  and this place by far was very disappointing. The service as far as the waiters and the manager are very kind and I rate it 100% however the food was very bland ! I ordered chicken parm and my husband ordered tiki masala it literally , mine looked like a huge chicken nugget and my husband..." Read more

5 years ago

James P.

James P. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"Calamari - under cooked
Baby shrimp - mushy
Fish - over fried
Crab Enchilada - ALL SAUCE

The service - AMAZING! Great wait staff.

Horrible food."

5 years ago

Joel C.

Joel C. star-alt star-alt star-alt star-alt star-alt

Miami, FL

"Great service beautiful place and amazing food! Mu wife and I tried pasta and it was really delicious!!! I also drunk a Mango Daiquiri and it was P H E N O ME N A  L... after prepared, the put whip cream, next time, I'll ask for don't put it because it makes it creamy and I didn't like it but, it up to you guys... definitely, 100% recommended!!!"

5 years ago

Erin F.

Erin F. star-alt star-alt star-alt star-alt star-alt

Quail Hollow, Charlotte, NC

"This was our first time ever coming here and, although we did not have a full meal, we would definitely come back just with the way we were greeted at the front door. The manager went out of his way to accommodate us...hats off to him!!"

5 years ago

Christine M.

Christine M. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"I came here with a family, it was 7 of us. It was cold and breezy outside, and warm and cozy inside of this restaurant. Waiters were friendly and efficient. Food was good too. We were pleasantly surprised because pier 39 does not have a good reputation as it comes to food, it being in the touristy and crowded area . I ordered pasta linguine with additional c..." Read more

5 years ago

Heba M.

Heba M. star-alt star-alt star-alt star-alt star-alt

Santa Clara, CA

"Food was amazing! The service here is really good as well. Our server Kiyoshi was absolutely amazing and pleasant. Totally recommend this restaurant if you're visiting Pier 39!"

5 years ago

Jenn L.

Jenn L. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We had our company holiday party here (a group of 30) so there were plenty of appetizers to go around as well as a 3 course meal. The restaurant had a great holiday display out front and was nice and spacious inside. The food overall was mediocre, nothing really stood out and I did expect more from a restaurant located at Pier 39. I do have to admit that it'..." Read more

5 years ago