The Acoustic Shoppe Reviews & Testimonials

5 (1,271)

Reviews: 1,271


5
99%
4
1%
3
0%
2
0%
1
0%

100% of customers would recommend The Acoustic Shoppe

Zachariah Jones

Zachariah Jones star-alt star-alt star-alt star-alt star-alt

"Great folks!"

3 years ago

Google review

Stan Hall

Stan Hall star-alt star-alt star-alt star-alt star-alt

"I first came to know of The Acoustic Shoppe from their YouTube channel. It became my `go to’, for both entertainment and information. I have purchased some of the finest instruments I own from that shop, instruments that have changed my life as a performer and enthusiast. Every one of my purchases have been accompanied by the highest level of courtesy and cu..." Read more

3 years ago

Google review

Burny

Burny star-alt star-alt star-alt star-alt star-alt

"A great guitar buying experience. The sales and shipping folks went above and beyond in helping me and I definitely recommend this shop. Excellent customer service I'll definitely be doing business with these folks again! There was some miscommunication, but they responded quickly and professionally and resolved the issue."

3 years ago

Google review

June Day

June Day star-alt star-alt star-alt star-alt star-alt

"Really appreciated the customer service at the Acoustic Shoppe! I went in looking for a ukulele but didn't really know much about them. Their salesperson took time to talk with me about the differences between several ones. There was no high pressure sales - he just shared his knowledge and patiently answered my questions."

3 years ago

Google review

colecontrols

colecontrols star-alt star-alt star-alt star-alt star-alt

"Shipping was immediate on my capo, I will further review when I get it. Very nice folks and really on the ball, Thanks,"

3 years ago

Google review

Tyson Brown

Tyson Brown star-alt star-alt star-alt star-alt star-alt

"An excellent company to do business with, with exceptional customer service!"

3 years ago

Google review

Frank Noto

Frank Noto star-alt star-alt star-alt star-alt star-alt

"Fantastic service. My guitar sounds brand new now. They had me in and out so fast too."

3 years ago

Google review

Jared Carter

Jared Carter star-alt star-alt star-alt star-alt star-alt

"I purchased and Eastman guitar from them. They had a great product listing on reverb, and a great YouTube review of the guitar, so I had an understanding of what I was buying. Great customer service, they reached out to me immediately after I ordered the guitar. I would recommend purchasing from them."

3 years ago

Google review

Steven Blevins

Steven Blevins star-alt star-alt star-alt star-alt star-alt

"A great place to do business with"

3 years ago

Google review

David Hillenbrand

David Hillenbrand star-alt star-alt star-alt star-alt star-alt

"The acoustic shoppe is the real deal! I learned about them from their YouTube channel and decided that's the place to buy an eastman mandolin, and I was right! Shipped out the same day, set up is perfect and even got a note from the technician that set it up and a gift card😁 couldn't be happier!"

3 years ago

Google review

C H

C H star-alt star-alt star-alt star-alt star-alt

"I was in the market for a new Breedlove guitar. I found one on the Shoppe’s website that fit my needs. They have posted great photos and info about the guitars they carry. As I live in a different state, I was hesitant about buying online. This place has the awesome option of doing a virtual demo where you can hear the instruments you are interested in. The..." Read more

3 years ago

Google review

Michael Igney

Michael Igney star-alt star-alt star-alt star-alt star-alt

"Excellent product and service."

3 years ago

Google review

Chris Cassidy

Chris Cassidy star-alt star-alt star-alt star-alt star-alt

"They’re always quick to answer questions and no one knows acoustic guitars and gear as well as these folks"

3 years ago

Google review

Pehr Robertson

Pehr Robertson star-alt star-alt star-alt star-alt star-alt

"Knowledgeable staff, excellent luthiers, all around great place to go for any acoustic needs!"

3 years ago

Google review

Don Miller

Don Miller star-alt star-alt star-alt star-alt star-alt

"Easy to work with. Fast to ship."

3 years ago

Google review

TWC

TWC star-alt star-alt star-alt star-alt star-alt

"Love my guitar I bought and totally recommend “The Acoustic Shoppe” to anyone. Great customer service and my guitar even arrived with a hand written letter! Go check these guys out!"

3 years ago

Google review

Paul Gaston

Paul Gaston star-alt star-alt star-alt star-alt star-alt

"Staff very helpful."

3 years ago

Google review

Scott Myers

Scott Myers star-alt star-alt star-alt star-alt star-alt

"Very friendly and helpful."

3 years ago

Google review

Steven Gilliam

Steven Gilliam star-alt star-alt star-alt star-alt star-alt

"These folks are a five star business when it comes to accoustic instruments, and instruction, or anything accoustic. They treat their customers like family. They can't be beat!"

3 years ago

Google review

Chris Huddleston (chudly_operator)

Chris Huddleston (chudly_operator) star-alt star-alt star-alt star-alt star-alt

"This place is awesome. The Chapman family was super friendly and helpful. Answered all my questions and provided suggestions about what type of guitars would fit my style best. Very high quality place. Thank you Jeremy and John and Jackson!"

3 years ago

Google review

Heidi Zimmerschied

Heidi Zimmerschied star-alt star-alt star-alt star-alt star-alt

"Purchased Eastman guitar from Acoustic Shoppe. Their service was great and personnel including phone call and discount on accessories. They installed a strap button and added a good strap. The E8D is great looking and sounds good. Their You Tube Channel provided good discussion and sound demos. The Chapman’s store is highly recommended."

3 years ago

Google review

Matt

Matt star-alt star-alt star-alt star-alt star-alt

"One of the best shops in the country. These guys respect tradition and at the same time aren't shy of innovation. Thank you for keeping the grass blue, and sharing these wonderful instruments to the rest of the world."

3 years ago

Google review

Randy Alsop

Randy Alsop star-alt star-alt star-alt star-alt star-alt

"Everyone I dealt with was amazing. Thank you Reagan, Liz, Matt, Corey,Jeremy, and John, at the acoustic shoppe.. I love my Eastman E40 oo sb!"

3 years ago

Google review

David Edie

David Edie star-alt star-alt star-alt star-alt star-alt

"The guys working the store on Sat the 7th of Jan were great! I had mentioned watching the stores YouTube channel and they let me check out the Vintage Gibson. They knew I was not going to buy a guitar that visit, yet continued to treat me as a valued customer. Great shop, great salespeople, great experience."

3 years ago

Google review

J D Moore

J D Moore star-alt star-alt star-alt star-alt star-alt

"I called the store to ask if a Dr. Arm mandolin armrest would fit on my Eastman Octave Mandolin. Cory, who answered the call, got the same model as my instrument off the wall and an armrest. He put them together. They fit! A great example of a solution to a question not easily answered, and an even better example of the great service The Acoustic Shoppe prov..." Read more

3 years ago

Google review