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621 reviews
3.7/5 average rating
Steven O.
Victorville, CA
Anthony L.
Corona, CA
"This dealership rips you off from the moment you walk in. They run your credit through multiple credit checks after being told not to. They charge for every thing in there service department even if you have there extended warranty they want to charge you for diagnostics when your car breaks down. They don't have complimentary rental cars for you well yo..." Read more
3 years ago
Linh D.
Apple Valley, CA
"BS....just cause I wanted to test drive a Tundra, they first judged me as if I was not able to afford it. I saw how they were looking at me. Then asked me to run credit. Told me it was a soft pull....then I find out now it was a hard inquiry. Be careful. Sales people are going to always BS you some how. And now they ask if I want to take that off I would hav..." Read more
3 years ago
Raeni M.
El Monte, CA
"Went there to get my car serviced and to possibly look for a new car. Pricilla was helping someone in front of me when I got there. Incredibly rude to this couple-they grabbed their keys and left. When it got to be my turn she was incredibly rude. I stopped her mid sentence, and asked if she can get someone else to help us. She said she wasn't...and..." Read more
3 years ago
R G.
Phelan, CA
"I used their online SmartPath tool for purchasing a car for my daughter. I was happy with the SmartPath total price, but when I went in to the dealer with the paperwork the price was different. It was over 400 higher than the online SmartPath tool indicated I would pay for the car. Even the added warranty was 125 higher at the dealership than what was indic..." Read more
3 years ago
Leslie V.
Rialto, CA
"A great big thank you to Maggie for helping me with the sale of my Camry. You are the best."
3 years ago
Angela A.
CA, CA
"If you're looking to buy a car and not have any issues i highly recommend this place and specifically Cassandra. She's beyond helpful and friendly. She made me feel really comfortable and she's the reason i feel like i made a good decision to buy from them. Thanks again Cassandra!!"
3 years ago
Steve W.
Apple Valley, CA
"I tried to purchase a Toyota Tacoma from this place and got nothing but the runaround called about three used Tacoma's there was a white Trd pro for sale called they figured I didn't have enough money to give them down payment or a monthly payment they told me that the car was sold and and on for the research a couple days later it's still there on the for s..." Read more
3 years ago
Flora A.
Hesperia, CA
"I am so happy I sent my mom & sister to Toyota. They were helped out by Cassandra she went above and beyond to make sure they got an amazing deal. Thank you so much Toyota & Cassandra for all your help. Amazing customer service"
3 years ago
Sunny S.
Victorville, CA
"Cassandra Nicole is the best! She helped me find the right car for my family. Easiest car purchase ever! We will definitely come back for an upgrade in the future. Please ask for Cassandra when you're there."
3 years ago
Marisela M.
San Bernardino, CA
"If anyone in looking for a new or used car Valley Hi Toyota is the place. Everyone is great, Syed(hope I got his name right) Saul and other gentleman I don't remember (sorry) they were great, helped me with my car, made it smooth throughput my purchase. I highly recommend them. These people know how to help out, not like those other guys at Honda."
3 years ago
Raymond H.
San Francisco, CA
"Exceptional customer service is the first thing that comes to mind when I think of valley hi Toyota. I highly recommend them for either purchasing your vehicle or repairs. The only Toyota my wife and I will ever purchase from. Thank you too Cassandra and the whole valley hi toyota family"
3 years ago
Marciella L.
SAN BERNARDINO, CA
"I took my mom to Valley hi Toyota she was interested in getting a new car. we were helped by an amazing and educated employee by the name of Cassandra. She went above and beyond to make sure that we were satisfied and taken care of !! We got my mom her car and we are very satisfied with this experience!!"
3 years ago
Bre R.
Irvine, CA
"I went into Valley hi Toyota this past weekend and the service was exceptional! I worked with Cassandra who helped make my experience smooth and stress free. I was able to leave with the car that I wanted. Thank you for all your help! I will be referring my friends and family."
3 years ago
Miguel G.
Big Bear Lake, CA
"Our car is there right now which is a 2019 four Runner for service and there were some slight issues with that when we first got here.While she is taking care of that I am looking at Trucks as I'm thinking of buying that or was actually hoping for the RAV4 Prime.Some guy comes over and try to sell me on a truck which I am open to but one thin..." Read more
3 years ago
Richard P.
Apple Valley, CA
"I bought my RAV4 XLE Hybrid AWD yesterday afternoon. It is a really great car. If you want a Top Of The Line dealership, go to Valley Hi Toyota. Please see salesman Andrew Vazirzadeh - he is fantastic......and a really great guy, too.! I was out and on the road in about 2 hours and Andrew even followed me home with my Toyota Tacoma!!! Now that's service..." Read more
3 years ago
Marlene N.
CA, CA
"I am extremely happy with my new car thanks too Maggie Perez. Who made it happen for me . You rock great customer service super patient with me I was debating so much but , I loved how she would give me my space and time to think about it I Really appreciate you .we need more people like you around here. Thank you Maggie"
3 years ago
Brittany M.
San Francisco, CA
"Whenever I come in and have any questions regarding a trade Cassandra is always so helpful and so friendly that it makes it easier to get information. I love going when she's there!!"
3 years ago
Katrina ..
Los Angeles, CA
"I came in for my service appointment and Maggie called me asking if I wanted to sale my Corolla . It was perfect timing because my family and I were moving out of state and we actually didn't even need our car anymore .
Thank you Maggie and Sandy for helping me . I will definitely recommend her to other people I know looking to buy a car!"
3 years ago
Nadine V.
Rancho Cucamonga, CA
"I worked with Maggie and James back in July 21' with the purchase of my first leased car. Maggie was the service specialist and James was my salesman. I would highly recommend both individuals. I felt comfortable and safe making my purchase! When I return after my lease I will specifically ask for them to work with me again. It's difficult to find people you..." Read more
3 years ago
Angel G.
Victorville, CA
"I would highly recommend Valley Hi Toyota they are an amazing dealership to go nobody else does it like Valley Hi Toyota. I would recommend to speak with Bogard he is very honest and sincere, he is the guy to go to he will help you find what you are looking for and an affordable price he will go above and beyond to help you get the vehicle you want he is ama..." Read more
3 years ago
Samantha C.
Las Haciendas, Victorville, CA
"Cassandra in Auto Alert is my girl!!!! She contacted me about trading in my 2012 Camry. At first, I was hesitant, BUT Cassandra showed me all buying options and I was able to land on a brand new Rav 4 Hybrid that I absolutely love Thank you Cass for making my shopping experience so easy and painless I'm going to tell all my friends and family to come here!..." Read more
3 years ago
Mary C.
Laughlin, NV
"Cassandra es una buena vendedora con excelente customer services.le agradezco mucho su amabilidad y el tomarse el tiempo de informarme de todas las diferentes opciones y la diferencia entre ellas.además de informarme todo en inglés y luego el tomarse del tiempo de buscar a alguien que hablara español para que mi esposo que no habla inglés e..." Read more
3 years ago
Jason P.
Victorville, CA
"Was in the market for a new 2022 Tundra. Received a text saying that one was coming in the following week...literally told them I would take it. Get a text the next week saying they sold it but had a lower model. No thanks...will take my $70k somewhere else"
3 years ago
Cassy L.
Redlands, CA
"I brought my mother here to look at vehicles on a whim. We were acknowledged and greeted by Cassandra. She really gave my mom the confidence to source and consider what she really wanted. From going in to look at used vehicles to leaving with her very first brand new car Valley Hi exceeded all expectations and I couldn't be more happy or thankful for our exp..." Read more
3 years ago
"We were searching for a Hybrid vehicle and didn't have the best response until Adriane. She was incredibly responsive to all of my inquiries and very pleasant to work with. She offered additional information regarding the vehicles, which we greatly appreciated-she is awesome and is highly recommended ! Thank you for all of you help, Adriane! This was by far..." Read more
3 years ago