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379 reviews
3.8/5 average rating
Juan M.
Hesperia, CA
Michael E.
Mission Bay, San Diego, CA
"I got my new highlander with Mina Atallah and the manager Rod they were very friendly, professional, and gave me the best deal i could ever get. No other Toyota dealer can compete with the service they have at this location. Even though i live far i still choose to always go there."
3 years ago
Fatima O.
Upland, CA
"Hands down the best Toyota dealership ever! After being in the market shopping around for new Camry and no luck at any of my local Toyota dealerships which was very disappointing. I came across Valley hi Toyota through a friends recommendation! To my surprise I was contacted first by Carolina! She was the sweetest and was so helpful and was able to work with..." Read more
3 years ago
Richard R.
Claremont, CA
"What an excellent experience. Ruby Lopez is the best, delivered everything as promised. Definitely the best car buying experience I have ever had. No one came close to the price I received. I highly recommend this dealership for professional staff, price, convenience and they do exactly what the customer requests, providing your requests are reasonable. Don'..." Read more
3 years ago
Juan E.
Victorville, CA
"We purchased a car there in December. Very happy with the Camry and the folks involved with selling us the vehicle. They all were doing there best to satisfy our needs. But now that we need to do regular service on the vehicle the customer service is COMPLETELY GONE OUT THE DOOR. I went in today with no appointment. I expected it would be a long wait and was..." Read more
3 years ago
Jane L.
Los Angeles, CA
"I made an appointment a week advance for oil change , and on my arrival time, they made me wait for 2hours and 30 minutes. Why do you guys take appointments then?? I made an appointment for today at 9:30 am last week and arrived 5 min advance and still making me wait!! Its almost 1:30 pm!!! This is insane!! I have a life too!!! My time is im..." Read more
3 years ago
Mannuel B.
Adelanto, CA
"Very good service, Shout out to porter pedro for the hospitality! Someone give the man a bonus !"
3 years ago
Yecenia D.
CA, CA
"The only reason this review is rated 2 stars is due to Carolina Renteria Internet sales Associate. If not for her It would be one star. I reached out to Valley Hi Toyota to lease or finance a vehicle. Carolina went above and beyond emailing full vehicle quotes, taking photos of the vehicle, and answering all my questions. The finance department fell through..." Read more
3 years ago
Ehab R.
Victorville, CA
"Mina Attalla really was so helpful and he was spending at least 2 hour patiently showing us the inventory he have
Thank you for all the good experience we had with Valley hi Toyota and There team
Especially
Mina Attalla
Brian the Financial agent"
3 years ago
Bad C.
Apple Valley, CA
"Worst service ever!!!! Rude staff!!! Poor management!!!! You guys are a joke!!! People bring their cars to you to get fixed and you tell them it's not covered under the warranty or better yet not exactly sure what the problem is. And to top it all off you take customers money without a definite diagnosis. You should be ashamed of yourselves!!! And this compl..." Read more
3 years ago
Heidi E.
Los Angeles, CA
"I contacted Valley Hi Toyota wanting to trade in my Honda because I wanted something with more bells and whistles. And that's exactly what they gave me. Plus a great deal! Rod was super helpful and was able to get me a price I can afford. I live in LA and they're obviously located in Victorville which is a bit of a drive. Rod told me they were able to delive..." Read more
3 years ago
Rebecca M.
Apple Valley, CA
"Had a great experience purchasing my 2021 Toyota RAV4! I had excellent service from Monique who was patient, kind, friendly and knowledgeable. She showed me several cars and options. Kelvin, sales manager was exceptional and getting a perfect deal to meet my needs. Alex and finance took us down the final stretch and made this experience easy. Everyone involv..." Read more
3 years ago
Brittney D.
Corona, CA
"Mina Attalla was very helpful in my purchase of a 2021 Toyota Camrey XSR. The process was quick and easy."
3 years ago
Mark S.
Apple Valley, CA
"I have to say this review started as a 1 star review, which was the last thing I wanted to do to one of our local businesses here in the high desert. As a business owner I realize it's very hard to keep every customer happy. After having a problem with the service department . I reached out to Tod Stokes the general manager at valley- hi Toyota. I have..." Read more
3 years ago
Elizabeth G.
Hesperia, CA
"Just recently purchased my 2021 Tacoma at Valley Hi Toyota. Couldn't be happier with my decision all thanks to the salesman Joshua Gonzales. He made it easy to make the right choice and explained to us every detail we needed to know about the vehicle etc. I highly recommend Joshua Gonzales to help make your car buying experience a good one. Everyone at Valle..." Read more
3 years ago
nik v.
Alhambra, CA
"I spoke to the internet sales rep Ruby about a month ago looking for the rav4 prime and there were none in stock since this car is back ordered for a year but she assured me that she would reach out again when they get one in and surprisingly she kept her word and called me first thing this morning. A few hours later, a car that I thought would take a year t..." Read more
3 years ago
Travis P.
Aliso Viejo, CA
"I just picked up my new 2021 Tacoma TRD Offroad from Valley Hi Toyota. Since I have done business with Mike Purpura (Service Director) before making my purchase, I knew this was the dealership, to make it happen. Mike introduced me to Efrain Ramirez (General Sales Manager) to get the ball rolling. Efrain and I texted, emailed, and spoke by phone about what T..." Read more
3 years ago
Talia F.
Rancho Cucamonga, CA
"I would highly recommend dealing with Luis in service! He provides top tier customer service every time I come in for service. He's kind, knowledgeable, and takes the time to listen to his customers. I've had other service reps who I didn't feel were as friendly as Luis! He's great and will get you out of the dealership as soon as possible. The receptionist,..." Read more
4 years ago
Terrisa P.
Victorville, CA
"I just bought my 2019 Chrysler ! My sales guy was Pierce Mobley and he was awesome ! I told him what I was looking for and what I wanted and he took me to exactly what I was looking for !!! He wasn't pushy or overbearing In anyway !! I'm definitely coming back just for his customer service !!!"
4 years ago
Greg N.
Fontana, CA
"TRUE AND UNBIASED REVIEW!!!! First let me say that the young sales lady was very friendly, but the guy that comes from the back to talk numbers was TERRIBLE and he cost this young sales lady a sale!! First of all the whole point of having a pre approval, is so you can cut all the BS out that the dealership likes to throw at you. I came to this dealership wit..." Read more
4 years ago
Tori N.
Victorville, CA
"I always get my 08 Toyota Corolla serviced here and all the staff are so polite and informative! Thank you valley hi !"
4 years ago
Cindy F.
Adelanto, CA
"I highly recommend coming here for a reliable car. They are all super friendly and helpful. Cassandra was so professional, informative and sweet. I will be recommending all my family and friends"
4 years ago
Tracey S.
Hesperia, CA
"A warning to everyone. Do not buy a car from this dealership. They do not honor their service agreements. Their service department staff is dishonest and unprofessional. Their customer service staff pays lip service, admitting they are undermanned and inexperienced, but won't help in any way with service department issues. Their cashiers steal credit card nu..." Read more
4 years ago
Patricia W.
Banning, CA
"I went there yesterday and I had an amazing team working and fighting for the vehicle I wanted and even got me payments lower than I could imagine.. genuinely made me feel as if I was a v.i.p .. I recommend this place they go above and beyond"
4 years ago
Josh B.
Rancho Cucamonga, CA
"I recently inquired about a 2021 Toyota Corolla SE on Valley Hi's website. Josh Gonzales responded to my internet request and within thirty minutes of communicating via text and email, the deal was done! My family has purchased several vehicles from Valley Hi over the years, even though it is an hour drive one way for us. This was not a problem this..." Read more
4 years ago
"This dealership is a joke. Be prepared to waste your time. My family member went here to purchase the vehicle posted 2/28 and agreed with a sales person on a price and got the okay from a manager to get a deal done and when it came time do paperwork in finance they hit her with the usual add on warranties you'll never use and when she declined they had anot..." Read more
3 years ago