Alexandra S.
Apple Valley, CA
Tyler M.
Apple Valley, CA
"I wish I could give negative stars. Very shady business practices conducted here. One of the main people is the sales manager Larry Ojeda. He is a nasty person with no integrity or ethics. He will go back on contracts after they are signed under the guise of "your trade in wasn't good enough" for the money we gave you. They want to write you up for a..." Read more
9 years ago
Tyler M.
Apple Valley, CA
"I wish I could give negative stars. Very shady business practices conducted here. One of the main people is the sales manager Larry Ojeda. He is a nasty person with no integrity or ethics. He will go back on contracts after they are signed under the guise of "your trade in wasn't good enough" for the money we gave you. They want to write you up for a higher..." Read more
9 years ago
W I.
Victorville, CA
"If I could give them negative stars, I would. Brought my car to get an oil change. I was here at 7am. It is correctly 10:30am, and no car yet. 3 1/2 hours for an oil change."
9 years ago
W I.
Victorville, CA
"If I could give them negative stars, I would. Brought my car to get an oil change. I was here at 7am. It is correctly 10:30am, and no car yet. 3 1/2 hours for an oil change."
9 years ago
b h.
Green Valley, AZ
"Hate the Service Dept but I was pleasantly surprised with the Sales Dept. I just bought a Prius and they were very willing to deal and we're pretty quick in the whole process. The deal I got was better than anywhere else I checked and I got the color and model I was looking for. Too bad I will have to go there for service. I may try going down below for serv..." Read more
9 years ago
b h.
Green Valley, AZ
"Hate the Service Dept but I was pleasantly surprised with the Sales Dept. I just bought a Prius and they were very willing to deal and we're pretty quick in the whole process. The deal I got was better than anywhere else I checked and I got the color and model I was looking for. Too bad I will have to go there for service. I may try going down below for serv..." Read more
9 years ago
Hank R.
Apple Valley, CA
"Had work done at Valley Hi for 2 decades. Always good work. Had 10000 mile work this morning and done in one hour."
9 years ago
Letty A.
Ontario, CA
"Wow.... This place has improved a lot. The employees are more attentive to the customers need. I went in for an oil change I only come to this place (when I'm too lazy) to go to Ontario but today I was really surprised at their service. They were friendly, fast, not pushy (meaning that they did not tell me My car needed extra stuff...) Overall I was happ..." Read more
9 years ago
Red Rooster T.
Victorville, CA
"Received my oil change today. Staff was efficient and friendly. The coffee was hot and the doughnuts fresh thanks!"
9 years ago
Cristine B.
Apple Valley, CA
"Really good customer service. I dropped off my car and they called me promptly to come pick it up. Fred in services was very helpful and friendly."
9 years ago
Nancy L.
Lakewood, CA
"I had great service from Shirley who took the time to explain everything. Also the mechanic was very patient and explained my vehicles problem in terms I could understand."
9 years ago
Laura R.
Hesperia, CA
"The service here completely stinks! You make appointments, but the service department never delivers! We have bought multiple vehicles here. We were always pleased with the experience in regards to buying Toyota!"
9 years ago
Karin T.
Hesperia, CA
"Herb and Laural in the service department completely set me up today! ! I had to have a part replaced and I was SO impressed at the professionalism, quickness and great service that I received today. Merry early Christmas to me!!"
9 years ago
Al M.
Foothill Ranch, CA
"Express oil change is a good option for a quick oil change. Includes coffee and donuts. Get there early to avoid long line."
9 years ago
Nadine V.
Los Angeles, CA
"This place is awesome! Had a made a last minute appointment and the customerser service from Laura was superb professional and friendly. This experience was excellent and a true pleasure. Thanks Valley Hi Toyota"
9 years ago
Cindy E.
Santa Clarita, CA
"Fred was our service consultant and he was extremely nice and patient with us throughout the process. Even when we ran into an unexpected additional repair that was highly pricy, he helped us quickly come up with a plan.
We are extremely happy, and we will continue to return for our services after this experience.
Kudos to Fred!!!"
9 years ago
Mher Z.
Los Angeles, CA
"I went in to service the Camry I had bought, in order not to have problems I had called ahead of time and made an appointment for the service (I recommend you to do that for quicker service). Fred was more than respectful and he also took care of my service real quick and set me up with a free wash and a shuttle service. Thank you Fred. When I was ba..." Read more
9 years ago
Mher Z.
Los Angeles, CA
"I went in to service the Camry I had bought, in order not to have problems I had called ahead of time and made an appointment for the service (I recommend you to do that for quicker service). Fred was more than respectful and he also took care of my service real quick and set me up with a free wash and a shuttle service. Thank you Fred. When I was back to..." Read more
9 years ago
Christopher M.
Hesperia, CA
"Bought a car and had our old 4Runner serviced within same two weeks. New 4Runner is fantastic and the Old 4Runner is running like a champ. I wished you guys would have called me about my A/C. Hey Valley High, get a phone boy / secretary for these guys or something, the service department is swamped. I have just one complaint but I'm going to let i..." Read more
9 years ago
C. C.
Apple Valley, CA
"If you need service done on your Toyota make an appointment with Tyler. He treated me fairly, kindly, and got my repair done faster than expected. I will definitely do business with him again.Tyler didn't help me set up an oil change at the dealership, which I did prior to meeting him, and I paid the price. An hour and a half for an oil change is not..." Read more
9 years ago
Ashley C.
Corona, CA
"Worst customer service I have ever experienced at a Toyota! Will never return to this location. Went in around 345 for an oil change, was sent to Laura marble to discuss what I needed. First words out of her mouth "well I'm about to be off so let's make this quick" umm excuse me but if you were that worried you should've sent someone else over to hel..." Read more
9 years ago
C. C.
Apple Valley, CA
"If you need service done on your Toyota make an appointment with Tyler. He treated me fairly, kindly, and got my repair done faster than expected. I will definitely do business with him again. Tyler didn't help me set up an oil change at the dealership, which I did prior to meeting him, and I paid the price. An hour and a half for an oil change is not "Expr..." Read more
9 years ago
Ashley C.
Corona, CA
"Worst customer service I have ever experienced at a Toyota! Will never return to this location. Went in around 345 for an oil change, was sent to Laura marble to discuss what I needed. First words out of her mouth "well I'm about to be off so let's make this quick" umm excuse me but if you were that worried you should've sent someone else over to help me! Th..." Read more
9 years ago
Alex C.
Victorville, CA
"All i want to say, Bobby goes all out on customer satisfaction. To make long story really short, got standed with wife and son in Loma Linda due to a remote key failure (dead battery) Ridiculously none of the stores had that type of battery. I bought this vehicle 2 yrs. Ago, had absolutely no reason to call Bobby, but with my stress and anxiety growing i dec..." Read more
9 years ago
"My mom was looking to trade in her PT so we had been shopping around online, searching different vehicles. We went to valley hi and Mina was awesome and so helpful!! Mom is happy so im happy! Thanks Mina for being so awesome!!"
8 years ago
Yelp review