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621 reviews
3.7/5 average rating
Eddie G.
Hesperia, CA
Pam T.
Parker, CO
"Tried to defraud me during the sales process and now refusing to fix a used car that was under their 30 day warranty. Yet accusing me of refusing to work with their service Department. Receptionist specifically told me that she was instructed not to help me. I likely won't be able to drive to see my family at Christmas because I'm not driving a safe vehicle..." Read more
a year ago
Carlos V.
Victorville, CA
"Reliable, This is the place i would definitely recommend! I had a toyota tacoma and everything went smoothly i wish to purchase a car hear in the future"
a year ago
donna b.
Victorville, CA
"My has always been well taken care of by the staff here at this toyota dealership. I bought my car and my daughter's care. Great service. Thank you"
a year ago
Jessenya G.
CA, CA
"The best in the HD! Service for maintenance of my truck have been exceptional, the staff is always friendly and efficient."
a year ago
Kelly H.
Palm Springs, CA
"They fixed it right at a good price! Friendly staff and good knowledge of Toyotas! I recommend them for cat service!"
a year ago
Melissa B.
Hemet, CA
"The entire Staff is great....It's worth the drive for a great deal... I know a lot of people who have bought cars from there...The process is fast and friendly"
a year ago
Monica T.
Covina, CA
"fingers crossed lol this momma stays being on the nice list so fingers crossed that me and the kids can win this car in December"
a year ago
Andrea B.
San Francisco, CA
"They have been so generous with their cat giveaway's and giving different food out that most of us never tried. Valley Hi Toyota also gives back to the community. I've know several people that bought cars from them and have no problems. Hopefully I'll be financially blessed to buy a car or win a car to get my son back and forth to school."
a year ago
J J.
Pinon Hills, CA
"Bought my car there in 21 and I get it serviced there. Good people there. Good coffee machine"
a year ago
Destany P.
Hesperia, CA
"I am so grateful for the experience I had at this dealership. I needed a vehicle and yes, it started off rough. I wanted what I wanted and I was not going to settle for less. My credit and income were not necessarily working for me. Jose and Adriane were trying their hardest to get me into something for a few days back to back. Getting what you want takes ti..." Read more
a year ago
Eddie G.
Victorville, CA
"Had my appointment at 10:40 am
Didn't receive my car back till 5 pm
All that was done was a tire rotation.....
we didn't even get a phone call to say our vehicle was ready."
a year ago
Bill D.
Apple Valley, CA
"I'm still only giving them one star, Because you have to give them a star.... They still have lousy and rude employees in the service department, and they don't do anything about it.. I've left messages for the service manager. I think his name is Jarred I've left messages for the Brownings. I've left messages for the sales people. Nobody calls back nobody t..." Read more
a year ago
Bill D.
Apple Valley, CA
"I'm still only giving them one star, Because you have to give them a star.... They still have lousy and rude employees in the service department, and they don't do anything about it.. I've left messages for the service manager. I think his name is Jarred I've left messages for the Brownings. I've left messages for the sales people. Nobody calls back nobody t..." Read more
a year ago
Heather F.
Victorville, CA
"Worst experience ever. I've been talking to the dealership for 2 weeks - the car I wanted came in and I said I was doing paperwork... I'd come earlier and car was not ready. They sold it WHILE I WAS DOING PAPERWORK!"
a year ago
Heather F.
Victorville, CA
"Worst experience ever. I've been talking to the dealership for 2 weeks - the car I wanted came in and I said I was doing paperwork... I'd come earlier and car was not ready. They sold it WHILE I WAS DOING PAPERWORK!"
a year ago
Brian S.
Victorville, CA
"Worst dealership ever!Customer service - FKnowledge - D-Incompetence A+Called on the phone to make an appointment and the lady on the other end had no idea what she was doing. I never was able to get an appointment. I went online and was able to make an appointment. When I showed up I was told it would be a several hour wait even with..." Read more
a year ago
Brian S.
Victorville, CA
"Worst dealership ever! Customer service - F Knowledge - D- Incompetence A+ Called on the phone to make an appointment and the lady on the other end had no idea what she was doing. I never was able to get an appointment. I went online and was able to make an appointment. When I showed up I was told it would be a several hour wait even with an appointment...." Read more
a year ago
A R.
Adelanto, CA
"Customer service for their service department has NOT been satisfactory at all. I purchased a vehicle here because I was trying to keep my tax dollars in the High Desert and I have had wonderful experiences at Valley Hi Honda. However, I cannot say that has been my experience for Valley Hi Toyota. I'm still waiting for a call back. Take your hard earned mone..." Read more
a year ago
A R.
Adelanto, CA
"Customer service for their service department has NOT been satisfactory at all. I purchased a vehicle here because I was trying to keep my tax dollars in the High Desert and I have had wonderful experiences at Valley Hi Honda. However, I cannot say that has been my experience for Valley Hi Toyota. I'm still waiting for a call back. Take your hard earned mone..." Read more
a year ago
Bob Z.
Santa Monica, CA
"Sales department was lied to me. Asked about a Grand Toyota Highlander Hybrid. They said it was sold. Said they had another one they could sell me. Sent me specs and I agreed I would want it. They asked for my license and registration and SS# and ran my credit. Then, I find out the car does not belong to them. It was the spec sheet from another dealerships c..." Read more
a year ago
Bob Z.
Santa Monica, CA
"Sales department was lied to me. Asked about a Grand Toyota Highlander Hybrid. They said it was sold. Said they had another one they could sell me. Sent me specs and I agreed I would want it. They asked for my license and registration and SS# and ran my credit. Then, I find out the car does not belong to them. It was the spec sheet from another dealerships c..." Read more
a year ago
Tori J.
San Francisco, CA
"Please don't walk, RUN from this dealership. My friend spent 8000 down on a vehicle here and not even before she made her 4th payment the engine went out and they are doing nothing to assist her. When buying the car they told her she had a 50,000 mile warranty when in reality they only covered the car for 12,000 miles. They sold her a faulty car and after mu..." Read more
a year ago
Briana L.
CA, CA
"I had an appointment at 9 for just an oil change been here for just about 21/2 hours Then come to find out the tech Marco r Sends me a video and a report of an inspection of a car that is not even mine! I don't even trust that my car is being checked correctly now and receiving an oil change I will not be coming to this place again I've never had th..." Read more
a year ago
Briana L.
CA, CA
"I had an appointment at 9 for just an oil change been here for just about 21/2 hours Then come to find out the tech Marco r Sends me a video and a report of an inspection of a car that is not even mine! I don't even trust that my car is being checked correctly now and receiving an oil change I will not be coming to this place again I've never had this pro..." Read more
a year ago
"Brian at valley hi Toyota sent me a text to enter for the 25th free car give away ."
a year ago