Valley Hi Toyota Reviews & Testimonials

4.7 (2,338)

Yelp Reviews: 379


5
64%
4
4%
3
2%
2
3%
1
27%

68% of Yelp users would recommend Valley Hi Toyota

  379 reviews
  3.8/5 average rating

Sasan S.

Sasan S. star-alt star-alt star-alt star-alt star-alt

Thousand Oaks, CA

"don't buy from this dealership in Vixtorville, CA. BIg SCAM and the sales manager Kelvin likes to play games. I went in a couple days ago to get a Tacoma and I was hesitant to run my credit because I have been working on it for years and the same dealership VAlley Hi Toyota ran my credit about 5 times in august 2020 when I was trying to purchase a vehicle. S..." Read more

2 years ago

Flor V.

Flor V. star-alt star-alt star-alt star-alt star-alt

CA, CA

"Today I went in for maintenance, right when I went in Erick Arroyo gave great customer service. He took his time very patiently to explain to me about my vehicle and any of my concerns. Very positive attitude, professional, and i liked that he was bilingual and helps people who speak spanish. Its a pleasure meeting people like Erick, professional and with a..." Read more

2 years ago

Jason D.

Jason D. star-alt star-alt star-alt star-alt star-alt

Fontana, CA

"This review is based solely on text/email communication.  My advice, look for another Toyota dealership that one doesn't add over $7,800 to a Prius Prime because they are in the business of price gouging customers and two, is not rude and condescending.  I get inventory is low everywhere and the dealership needs to make money, but the MSRPs have alre..." Read more

2 years ago

Third W.

Third W. star-alt star-alt star-alt star-alt star-alt

Hemet, CA

"Well I was going to write a terrible review but my delima was easily fixed. I am still a little upset about the crust of but the core of the situation was fixed. But I still will write the solutions to my problems. Because i hate when people complain but have no solutions.1) Tell the customer exactly what they are getting for complimentary. 2..." Read more

2 years ago

Tyler B.

Tyler B. star-alt star-alt star-alt star-alt star-alt

Lakewood, CA

"I waited for two months to get the Tacoma that I've always wanted and it was worth the wait. Their salespeople weren't predatory or pushy. They're informative and helpful on all aspects of the vehicle buying experience. I was helped by Adriane Escobar and couldn't have asked for a better salesperson. You can't always win when buying a brand new vehicle espec..." Read more

2 years ago

Shauna T.

Shauna T. star-alt star-alt star-alt star-alt star-alt

Rancho Cucamonga, CA

"I've been working on Valley Hi Toyotas commercials for 5-6 years now. While on set at the dealership I noticed how great their entire staff was with the customers, so I knew when I was in the market for a 4runner, there wasn't any other place I'd want to go. When I was ready to buy I reached out to see what was available and if they could help me in getting..." Read more

2 years ago

Nomi Y.

Nomi Y. star-alt star-alt star-alt star-alt star-alt

Palmdale, CA

"I called everywhere initially searching for a 2022 Toyota Hybrid Camry LE. I live in the AV valley desert of Palmdale. I checked first with Lancaster and everything was in the SE and XSE in transit unsure when of available car. Lancaster sales girl said no that dealer doesn't dispose the dealership mark ups which were pretty high.I checked around oth..." Read more

2 years ago

Gina S.

Gina S. star-alt star-alt star-alt star-alt star-alt

Helendale, CA

"Thank you to Angel, Cara, and Art For excellent service. Went to get my car an oil change. I've been coming here for years and always have great service but today was exceptional! It was fast (they are always busy) and everyone was very professional! Only once did I go somewhere else for my oil change and never again. Thank you again to everyone that went be..." Read more

2 years ago

Aaron S.

Aaron S. star-alt star-alt star-alt star-alt star-alt

CA, CA

"Had a great experience buying a 2022 Corolla Hybrid. Katherine and Pierce were easy to work with and the process was smooth and straightforward. If we decide to buy another vehicle and they have what we want we will definitely shop at Valley Hi again."

2 years ago

Marcy M.

Marcy M. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"Worst experience ever. I have bought few cars with Valley Hi Toyota. I went in there again sat for 3 hours waiting on a response. Mr.Salem the sales person was trying his best to help us. Unfortunately the team at finance said they'll finance us with 22% for first time buyer which I took my cousin since they had treated us before really good. I was able to t..." Read more

2 years ago

Steven O.

Steven O. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"We were searching for a Hybrid vehicle and didn't have the best response until Adriane. She was incredibly responsive to all of my inquiries and very pleasant to work with. She offered additional information regarding the vehicles, which we greatly appreciated-she is awesome and is highly recommended !Thank you for all of you help, Adriane!  This was by..." Read more

2 years ago

Anthony L.

Anthony L. star-alt star-alt star-alt star-alt star-alt

Corona, CA

"This dealership rips you off from the moment you walk in. They run your credit through multiple credit checks after being told not to. They charge for every thing in there service department even if you have there extended warranty they want to charge you for diagnostics when your car breaks down. They don't have complimentary rental cars for you well yo..." Read more

2 years ago

Linh D.

Linh D. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"BS....just cause I wanted to test drive a Tundra, they first judged me as if I was not able to afford it. I saw how they were looking at me. Then asked me to run credit. Told me it was a soft pull....then I find out now it was a hard inquiry. Be careful. Sales people are going to always BS you some how. And now they ask if I want to take that off I would hav..." Read more

2 years ago

Raeni M.

Raeni M. star-alt star-alt star-alt star-alt star-alt

El Monte, CA

"Went there to get my car serviced and to possibly look for a new car. Pricilla was helping someone in front of me when I got there. Incredibly rude to this couple-they grabbed their keys and left. When it got to be my turn she was incredibly rude. I stopped her mid sentence, and asked if she can get someone else to help us. She said she wasn't...and..." Read more

2 years ago

R G.

R G. star-alt star-alt star-alt star-alt star-alt

Phelan, CA

"I used their online SmartPath tool for purchasing a car for my daughter. I was happy with the SmartPath total price, but when I went in to the dealer with the paperwork the price was different.  It was over 400 higher than the online SmartPath tool indicated I would pay for the car. Even the added warranty was 125 higher at the dealership than what was indic..." Read more

2 years ago

Leslie V.

Leslie V. star-alt star-alt star-alt star-alt star-alt

Rialto, CA

"A great big thank you to Maggie for helping me with the sale of my Camry.  You are the best."

2 years ago

Angela A.

Angela A. star-alt star-alt star-alt star-alt star-alt

CA, CA

"If you're looking to buy a car and not have any issues i highly recommend this place and specifically Cassandra. She's beyond helpful and friendly. She made me feel really comfortable and she's the reason i feel like i made a good decision to buy from them. Thanks again Cassandra!!"

2 years ago

Steve W.

Steve W. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"I tried to purchase a Toyota Tacoma from this place and got nothing but the runaround called about three used Tacoma's there was a white Trd pro for sale called they figured I didn't have enough money to give them down payment or a monthly payment they told me that the car was sold and and on for the research a couple days later it's still there on the for s..." Read more

2 years ago

Flora A.

Flora A. star-alt star-alt star-alt star-alt star-alt

Hesperia, CA

"I am so happy I sent my mom & sister to Toyota. They were helped out by Cassandra she went above and beyond to make sure they got an amazing deal. Thank you so much Toyota & Cassandra for all your help. Amazing customer service"

2 years ago

Sunny S.

Sunny S. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"Cassandra Nicole is the best! She helped me find the right car for my family. Easiest car purchase ever! We will definitely come back for an upgrade in the future. Please ask for Cassandra when you're there."

2 years ago

Raymond H.

Raymond H. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Exceptional customer service is the first thing that comes to mind when I think of valley hi Toyota. I highly recommend them for either purchasing your vehicle or repairs. The only Toyota my wife and I will ever purchase from. Thank you too Cassandra and the whole valley hi toyota family"

2 years ago

Marciella L.

Marciella L. star-alt star-alt star-alt star-alt star-alt

SAN BERNARDINO, CA

"I took my mom to Valley hi Toyota she was interested in getting a new car. we were helped by an amazing and educated employee by the name of Cassandra. She went above and beyond to make sure that we were satisfied and taken care of !! We got my mom her car and we are very satisfied with this experience!!"

2 years ago

Bre R.

Bre R. star-alt star-alt star-alt star-alt star-alt

Irvine, CA

"I went into Valley hi Toyota this past weekend and the service was exceptional! I worked with Cassandra who helped make my experience smooth and stress free. I was able to leave with the car that I wanted. Thank you for all your help! I will be referring my friends and family."

2 years ago

Miguel G.

Miguel G. star-alt star-alt star-alt star-alt star-alt

Big Bear Lake, CA

"Our car is there right now which is a 2019 four Runner for service and there were some slight issues with that when we first got here.While she is taking care of that I am looking at Trucks as I'm thinking of buying that or was actually hoping for the RAV4 Prime.Some guy comes over and try to sell me on a truck which I am open to but one thin..." Read more

2 years ago

Richard P.

Richard P. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"I bought my RAV4 XLE Hybrid AWD yesterday afternoon.  It is a really great car.  If you want a Top Of The Line dealership, go to Valley Hi Toyota.  Please see salesman Andrew Vazirzadeh - he is fantastic......and a really great guy, too.!  I was out and on the road in about 2 hours and Andrew even followed me home with my Toyota Tacoma!!!  Now that's service..." Read more

2 years ago