Valley Hi Toyota Reviews & Testimonials

4.6 (2,619)

Yelp Reviews: 621


5
63%
4
4%
3
1%
2
2%
1
29%

67% of Yelp users would recommend Valley Hi Toyota

  621 reviews
  3.7/5 average rating

Melody M.

Melody M. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"I was having a lot of issues with getting in touch with someone to take care of the chips in my windshield, which became giant cracks, and no one was helping. Jared, the service department manager reached out and was able to help me out. Thank you, Jared!"

2 years ago

John D.

John D. star-alt star-alt star-alt star-alt star-alt

Corona, CA

"This is probably one of the best car buying experience I have ever had. I have gotten 2 vehicles from Valley Hi Toyota (Tundra & Camery) and each time Rod has taken care of us. The staff is super friendly and they have excellent customer service. Having been 4 Different Toyota Dealerships in So Cal , I recommend Valley Hi Toyota to my Friends and Family...." Read more

2 years ago

Alex B. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"Went in with a trade with negative equity but finance manager Allen B and sales specialist Alexander (Alex) went above and beyond. Best service given from the beginning to ending! Allen did everything in his power to get me my ideal payment and a much APR than expected! Valley Hi Toyota never fails, buy Toyotas from here!"

2 years ago

Carmen C.

Carmen C. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"UPDATEJust got a call from Todd, the general manager. He was kind and patient to hear exactly what transpired that day. Apologized rather profusely, saying how he tries to create a family culture, AGREED! Have you seen their commercials? Their holiday displays, with photo ops to boot? The team and atmosphere he has created speaks volumes. A man who w..." Read more

2 years ago

Mike C.

Mike C. star-alt star-alt star-alt star-alt star-alt

Grand Terrace, CA

"Super polite and friendly staff, everyone I spoke with was smiling and very professional! Love the way they decorated the showroom! Great place to buy or service your Toyota for sure!"

2 years ago

Mike C.

Mike C. star-alt star-alt star-alt star-alt star-alt

Grand Terrace, CA

"Super polite and friendly staff, everyone I spoke with was smiling and very professional! Love the way they decorated the showroom! Great place to buy or service your Toyota for sure!"

2 years ago

Sue A. star-alt star-alt star-alt star-alt star-alt

Redlands, CA

"I purchased a new vehicle three yrs ago, I found out a couple days ago my 2nd key fob doesn't work. Not battery! Key works the fob doesn't. I called them left a message nothing, called again today voicemail again. Took to Redlands Toyota they said it's not fob for my car, they gave me wrong one. THEY called Valley Hi, nobody would return there call, so..." Read more

2 years ago

Sue A. star-alt star-alt star-alt star-alt star-alt

Redlands, CA

"I purchased a new vehicle three yrs ago, I found out a couple days ago my 2nd key fob doesn't work. Not battery! Key works the fob doesn't. I called them left a message nothing, called again today voicemail again. Took to Redlands Toyota they said it's not fob for my car, they gave me wrong one. THEY called Valley Hi, nobody would return there call, so..." Read more

2 years ago

Food D.

Food D. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"My husband and I have been searching for a hybrid for months and haven't had much luck, but we were in luck when we decided to call Valley Hi and spoke to Carolina Renteria. She was able to help locate the vehicle. It was in transit and still available for purchase. While the vehicle was in transit, she helped us put the vehicle on hold and start our applica..." Read more

2 years ago

Food D. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"My husband and I have been searching for a hybrid for months and haven't had much luck, but we were in luck when we decided to call Valley Hi and spoke to Carolina Renteria. She was able to help locate the vehicle. It was in transit and still available for purchase. While the vehicle was in transit, she helped us put the vehicle on hold and start our applica..." Read more

2 years ago

Veronika G. star-alt star-alt star-alt star-alt star-alt

Hesperia, CA

"Have been in continuous struggles with Valley Hi Toyota for multiple Cosmectic repairs that ARE UNDER WARRANTY! That have been sent in for repairs but only to have the car return worse than it was brought in. They have failed to fix my sunroof, carpet, and electrical multiple times. Anything that is electrical in this car fails, glitches, resets, and even pr..." Read more

2 years ago

Veronika G. star-alt star-alt star-alt star-alt star-alt

Hesperia, CA

"Have been in continuous struggles with Valley Hi Toyota for multiple Cosmectic repairs that ARE UNDER WARRANTY! That have been sent in for repairs but only to have the car return worse than it was brought in. They have failed to fix my sunroof, carpet, and electrical multiple times. Anything that is electrical in this car fails, glitches, resets, and even pr..." Read more

2 years ago

Eduardo P.

Eduardo P. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"I would not buy a car here.   Walk away look somewhere else. I bought my Corolla hatchback here and yes it was a quick process but it came with really big disappointment. First of all and most importantly they go over the the contract as quick as possible and skim through it to hide the fact that your giving away your FREE Roadside Assistance and Free 2Year..." Read more

2 years ago

Samiha R.

Samiha R. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"Valley Hi Toyota is filled with wonderful and kind people. I would like to especially thank Bobby for all of his hard work and dedication into helping me get my RAV4. I have never been to a dealership with quality service from their employees until I visited this one with Bobby's help. He's truly an outstanding and genuine person that made sure to help me fi..." Read more

2 years ago

Nadya S.

Nadya S. star-alt star-alt star-alt star-alt star-alt

Hacienda Heights, CA

"Came in today to see a car and ended up loving it and left with it . Leslie and Calvin are the best , helped me so much and we're so attentive . I definitely recommend asking for them if your looking to buy a Toyota vehicle!"

2 years ago

Samiha R.

Samiha R. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"Valley Hi Toyota is filled with wonderful and kind people. I would like to especially thank Bobby for all of his hard work and dedication into helping me get my RAV4. I have never been to a dealership with quality service from their employees until I visited this one with Bobby's help. He's truly an outstanding and genuine person that made sure to help me fi..." Read more

2 years ago

Nadya S.

Nadya S. star-alt star-alt star-alt star-alt star-alt

Hacienda Heights, CA

"Came in today to see a car and ended up loving it and left with it . Leslie and Calvin are the best , helped me so much and we're so attentive . I definitely recommend asking for them if your looking to buy a Toyota vehicle!"

2 years ago

Louanne B.

Louanne B. star-alt star-alt star-alt star-alt star-alt

Westminster, CA

"We walked in to pick up our new RAV4 and were instantly greeted with friendly faces. Matt talked us through the majority of the process with great help from Allen. Shoutout to Sal and Brian for helping us along the way. Absolutely loved our experience with the staff and facility. We got to test drive the new car also! Definitely recommend!"

2 years ago

Louanne B. star-alt star-alt star-alt star-alt star-alt

Westminster, CA

"We walked in to pick up our new RAV4 and were instantly greeted with friendly faces. Matt talked us through the majority of the process with great help from Allen. Shoutout to Sal and Brian for helping us along the way. Absolutely loved our experience with the staff and facility. We got to test drive the new car also! Definitely recommend!"

2 years ago

Jane I.

Jane I. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"If you come here to buy a car go to Cassie and Kelvin! They made my buying process very quick, easy, and stress free! I couldn't be anymore happy with my car and with the business I received!"

2 years ago

Faded K.

Faded K. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"I just bought a brand new 2023 recently from Guillermo and Bobby and it was a great experience. They helped me through the entire process and if I had any questions they where polite and very helpful through the entire process."

2 years ago

Elisabeth L.

Elisabeth L. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"I am beyond words! Last February my insurance company paid for the front skid plate to be replaced. It wasn't. The old one came loose after many miles of driving. Then, within only a couple of weeks I discovered that the $300 brake job I had in the beginning of August/end of July was also not done. The rotors were supposed to be replaced with the pads. The r..." Read more

2 years ago

Elisabeth L.

Elisabeth L. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"I am beyond words! Last February my insurance company paid for the front skid plate to be replaced. It wasn't. The old one came loose after many miles of driving. Then, within only a couple of weeks I discovered that the $300 brake job I had in the beginning of August/end of July was also not done. The rotors were supposed to be replaced with the pads. The r..." Read more

2 years ago

Oscar L.

Oscar L. star-alt star-alt star-alt star-alt star-alt

CA, CA

"I've had some very bad experiences in the past with buying cars and it got to me pretty badly, but dealing with Allen Benjamine was a wonderful experience, he was honest, transparent about the process and patient with any questions I had. I absolutely see myself coming here and recommending my close friends and family to give you guys the first shot at their..." Read more

2 years ago

Shelbi V.

Shelbi V. star-alt star-alt star-alt star-alt star-alt

Fontana, CA

"We had a truck and really wanted to buy something that got us much better gas mileage. We spoke to James and Kelvin and between the two of them they got us such An amazing deal on the RAV4. They were able to trade our truck in and the whole process went superbly smooth. I highly recommend asking for James. He was honest and quick to answer all our questions...." Read more

2 years ago