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621 reviews
3.7/5 average rating
Alex C.
Victorville, CA
Manny M.
Apple Valley, CA
"To bad there is no zero start horrible service sales representatives are clueless of what they're doing i lol rather drive to San Bernardino into an other dealership or anywhere else but here make yo self a favor and don't go here worst experience ever had"
9 years ago
Manny M.
Apple Valley, CA
"To bad there is no zero start horrible service sales representatives are clueless of what they're doing i lol rather drive to San Bernardino into an other dealership or anywhere else but here make yo self a favor and don't go here worst experience ever had"
9 years ago
Kerri W.
Hesperia, CA
"The customer service was exceptional! Service was faster than I expected. The inside of the Express lobby could use some cosmetic work. First impression not great. (Lacks paint and ceiling tiles are badly stained)."
9 years ago
Kerri W.
Hesperia, CA
"The customer service was exceptional! Service was faster than I expected. The inside of the Express lobby could use some cosmetic work. First impression not great. (Lacks paint and ceiling tiles are badly stained)."
9 years ago
Christopher G.
Victorville, CA
"They don't even provide a complimentary car wash after service anymore. What a disappointment.
UPDATE: Thank you for the car wash. The customer service was excellent from the employees dressed in blue."
10 years ago
Christopher G.
Victorville, CA
"They don't even provide a complimentary car wash after service anymore. What a disappointment. UPDATE: Thank you for the car wash. The customer service was excellent from the employees dressed in blue."
10 years ago
Marissa G.
Barstow, CA
"I just went here to get my car checked the service was great everyone was very friendly and I'd definitely go back !! They even have fruits and donuts in the morning make you feel very welcome and have a kid area for kids cartoons playing my son was having fun thank god lol"
10 years ago
Marissa G.
Barstow, CA
"I just went here to get my car checked the service was great everyone was very friendly and I'd definitely go back !! They even have fruits and donuts in the morning make you feel very welcome and have a kid area for kids cartoons playing my son was having fun thank god lol"
10 years ago
Jake V.
Apple Valley, CA
"Very friendly and fast service in the Service Department. For car buying I found them helpful especially when comparing different models. As with any car dealership bring someone with you as they will try to sell you the whole package at retail."
10 years ago
Jake V.
Apple Valley, CA
"Very friendly and fast service in the Service Department. For car buying I found them helpful especially when comparing different models. As with any car dealership bring someone with you as they will try to sell you the whole package at retail."
10 years ago
Scot C.
Newport Beach, CA
"Have had my truck serviced a few times here, always a positive experience. Laura Marble - Assistant Service Manager is excellent."
10 years ago
Sophia M.
Hesperia, CA
"i've always had excellent service here! i have been having my tundra serviced here for the last eight years and have always dealt with helpful, friendly people!"
10 years ago
Sue S.
Fort Irwin, CA
"Brought my vehicle in to get serviced. Jose Garcia is the service rep I saw, who did not seem very friendly or inviting. He brought me inside to a little computer stand where I noticed another customer's information was left on the screen for everyone to see. The computer was left unmanned while this person's information was visible to anyone who walked by...." Read more
10 years ago
Rogers E. S.
Victorville, CA
"I've taken my car in for the 5K and 10K services. The service was excellent and the staff very courteous. However, they never wash my car. Today, for the 10K service, I received a call that my car was, "just finished and they are washing it . . .." Well it had not been washed (but what does the service manager (Fred) know, for he's sitting at a co..." Read more
10 years ago
Raul R.
Victorville, CA
"Even though I didn't buy my car here the service department and staff aim to please their customers, regardless if you bought from them or not. To me, that says alot about the dealership! I own three Toyota/Lexus vehicles and take them here for all my service needs. They are very accommadating from the quick oil and lube department to the parts department to..." Read more
10 years ago
Gina B.
Hesperia, CA
"Justin M was very helpful and courteous in our car servicing needs. Dorae and Craig (shuttle service drivers) were fantastic. Great personalities"
10 years ago
Jolene F.
Apple Valley, CA
"I went and had my oil change done. Service writer was awesome, the waiting area was nice. They helped answer some questions after about my entune system that was very helpful (Diego)."
10 years ago
Jolene F.
Apple Valley, CA
"I went and had my oil change done. Service writer was awesome, the waiting area was nice. They helped answer some questions after about my entune system that was very helpful (Diego)."
10 years ago
Natalie D.
Victorville, CA
"I always receive great service and friendly staff in the service department at valley hi. Shirley was great! Thanks!"
10 years ago
Natalie D.
Victorville, CA
"I always receive great service and friendly staff in the service department at valley hi. Shirley was great! Thanks!"
10 years ago
"All i want to say, Bobby goes all out on customer satisfaction. To make long story really short, got standed with wife and son in Loma Linda due to a remote key failure (dead battery) Ridiculously none of the stores had that type of battery. I bought this vehicle 2 yrs. Ago, had absolutely no reason to call Bobby, but with my stress and anxiety growing i dec..." Read more
9 years ago