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379 reviews
3.8/5 average rating
Kristin S.
Del Mar, CA
Brian O.
Riverside, CA
"I only buy Toyotas. Reliable, dependable, and of course, the hold their value. I was able to trade my Tacoma in and get a new Toyota RAV4 Prime! It's a plug-in and gets about 40 miles on the EV. I also like the fact that I can get the HOV sticker since I'm commute up the hill. The team is friendly, and the commercials are awesome. (I wonder why.)"
3 years ago
Yovana C.
Pomona, CA
"I have contacted the dealer and showed that I was interested in buying a vehicle for several months. I spoke with different people several times just on what I wanted they pulled my credit knowing I was on my way to purchase vehicle only to be told its been sold. So now I dont have a vehicle and my credit score is lower. Please don't waste your time there..." Read more
3 years ago
Silverio C.
Apple Valley, CA
"Horrible customer service in their service department. They don't listen to concerns and on one occasion they charged me for work they didn't do. Never doing business again."
3 years ago
Robert P.
Victorville, CA
"I had an appointment for Thursday to get my battery serviced, but I went in 7/13 as a walk-in cause I needed my battery serviced ASAP it couldn't wait any longer, Anthony who I always go to for my cars care and needs helped me once again, I knew it would of took long because I had no appointment and it wouldn't matter how long as long as my car was taken car..." Read more
3 years ago
John Wesley N.
Victorville, CA
"Pierce hooked me up with a new '21 Tacoma SR5. Didn't take too long to get the deal finalized and there wasn't any nickel and diming. Couldn't be happier with my purchase."
3 years ago
Latisha S.
CA, CA
"I have had a very horrible experience with this dealer ship. I went in there on Monday to look at purchasing a new car. I am a woman, a single mother who went with my child and I feel they completely took advantage of that. I feel sick to my stomach that these men would do that to me and my child and I can only imagine how many others they have taken advant..." Read more
3 years ago
Angel M.
Adelanto, CA
"First I give only one star because of our salesman. Alexander was amazing. Did not push us into getting a car, kept me updated on a Sienna we were looking for and made everything in his control very easy for us and we appreciate all his work. A few days ago I went to the dealer in search of a 2021 Sienna. Met our salesman and told him what we were lookin..." Read more
3 years ago
Luke R.
Apple Valley, CA
"No, Todd S. The details are not more intricate. In fact, I took my truck the very next day to "Town and Country," and for $98.99 they were able to do a complete alignment. No problems at all! Said my tie rods and all the components were in fine working order. I will be taking vehicles to them for all my suspension needs from now on. I'm also recommen..." Read more
3 years ago
Keebz K.
Glendora, CA
"Purchase of my car was easy and fast. I knew exactly what I wanted so just needed to lock down a price. Was able to get the car delivered the same day and I didn't have to drive 1.5 hr to the dealership. Carolina and Cassie were great. They were responsive and helpful. The sales manager (Raed F), on the other hand, was a bit of a douche. Typical car s..." Read more
3 years ago
Netty L.
Victorville, CA
"Horrible place to shop for a car. I came here with every intention on buying a car but was told that the car I wanted they didn't have and I was told by a sales person "good luck trying to find it". After this shitty experience I contacted another Toyota dealership and they literally bent over backwards for me saying if they didn't have the vehicle I..." Read more
3 years ago
Luke R.
Apple Valley, CA
"Put a 2.5 inch lift on my Tacoma needed to do an adjustment on the alignment after of course! So I make the appointment for that and balance and rotation of the tires. Appointment is at 9:30am. I had my wife take the truck down cause I was at work. She's stuck there waiting till 3pm when the service rep tells her the alignment can't be done. Everything is ru..." Read more
3 years ago
Kim B.
South Gate, CA
"My husband and I had a great experience at Valley Hi, the customer service is flawless and we didn't feel pressured by the sales team. It all flowed organically and Mina Attalla was great at getting everything together for us, we highly recommend him and Valley Hi Toyota. We walked away with a beautiful 2021 Tacoma and no regrets. We look forward to our next..." Read more
3 years ago
Antionette W.
Barstow, CA
"Had a wonderful experience at Valley Hi Toyota/Victorville, very welcoming and professional atmosphere. Got the 2021 Camry it is so beautiful and runs amazing!! Thanks to Alejandro Lopez, Allen Benjamin and Efrain Ramirez great team. Will diffinately revisit on my next purchas. Antionette Wise"
3 years ago
Cesar Q.
Victorville, CA
"I personally recommend asking for Cassandra Bumanglag and her team they made us feel respected and listen to all of our questions great customer service definitely going back to get another Toyota with them. Cesar Quintana"
3 years ago
Jennifer C.
Corona, CA
"I was referred by a friend to valley Hi Toyota I can not be more happy with my 2021 4runner. Michaela and Mina made everything so easy they were so helpful great customer service! Everything was done over the phone and delivered the car to my door I highly recommend Valley Hi toyota! Hands down best experience buying a car."
3 years ago
Katherine H.
Victorville, CA
"I want to thank Mina for making my dream come true! Mina is an amazing salesman! He helped me buy a new Rav 4 XLE ! I highly recommend if you are thinking of buying a car, GO ASK FOR MINA!! So friendly and had lots of patience for my family and i ! Thank You for helping us with everything!! :)"
3 years ago
Carrie F.
Hesperia, CA
"Just bought our 2021 Highlander and am in LOVE! Pierce Mobley made this the easiest, most pleasant experience for buying my first car on my own! At no time did I feel pushed or pressured."
3 years ago
Robert P.
Victorville, CA
"I came in on Friday, I had no appointment my tire had a blade my tire was going completely flat. The gentleman that had helped me was Anthony, I had explained I had no appointment but I just needed my tire fixed, he went to check it out and told me I needed a new tire, I have the warranty on tires but he said he'll make a claim and see if it'll cover with my..." Read more
3 years ago
Angie R.
North Redlands, Redlands, CA
"Walked into Valley Hi to browse smaller used cars for my son who just turned 18. I was greeted by Mina he was nice and polite and was interested in my needs and what I was looking for at no point did I feel pressured into buying something I didn't want. He made sure he took the time to show me around before I made a final decision. I left that night with a g..." Read more
3 years ago
naz k.
Pasadena, CA
"Unfortunately, William the internet sales manager no longer works here. I've called in several times trying to speak with the sales manager and have left several messages but they won't return my calls. My car comes with Toyota Care and unfortunately due to covid and my physical disability I am unable to come in and I've contacted the corporate customer serv..." Read more
3 years ago
naz k.
Pasadena, CA
"Todd & Effron have been extremely helpful in taking care of an issue I had. I was transferred from one department to another to another trying to get an issue resolved and they took care of it in a matter of minutes! Thanks gentleman!"
3 years ago
M J.
Victorville, CA
"This review is long overdue. I bought a car with Valley Hi Toyota in February. We started working with Michaela in internet and had originally wanted a Toyota but after testing out both a CHR and HRV over at Honda we decided that was a better fit. Michaela checked in with us about a week after we tested out the CHR. We let her know we ended up liking a Honda..." Read more
3 years ago
David R.
Corona, CA
"My wife and I went last weekend and picked up my 2021 Toyota Tacoma TRD Sport. Mina was our salesperson, and the whole experience was seamless! Everyone (Mina, Efrain, Frank) were all so accommodating and made buying the truck one of the easiest big purchases we've ever made. My wife and I were only there for a couple of hours, and they took care of us the w..." Read more
3 years ago
Merissa W.
Hesperia, CA
"If I could give more than a five star review I would. They definitely deserve it. The team members were very engaged and attentive to all my requests. Overall, I had a great experience and I can't wait to return!!! Everyone needs to go check out Valley Hi Toyota. Hands down the BEST car dealership around."
3 years ago
"My mechanic is the best. Hands down. I have not bought any of my Toyota's here because I will go to whoever gets me the best deal for what I want. I haven't felt like it is here even though I have tried in the past. I'll keep trying to keep the business local. I do every single time use the services for my trucks and wouldn't bring them anywh..." Read more
3 years ago