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621 reviews
3.7/5 average rating
Chris P.
San Francisco, CA
Sue S.
Las Vegas, NV
"My husband and I were having difficulty with the public EV charger at the dealership. It was around 4 PM. Guillermo Garay offered to help us (fairly new EV owners). He helped me set up a credit card on the ChargePoint app, tried to get the charge to start, and then had us drive over to the dealership's EV charger, and plugged us in. He and the sales mana..." Read more
2 years ago
Sue S.
Las Vegas, NV
"My husband and I were having difficulty with the public EV charger at the dealership. It was around 4 PM. Guillermo Garay offered to help us (fairly new EV owners). He helped me set up a credit card on the ChargePoint app, tried to get the charge to start, and then had us drive over to the dealership's EV charger, and plugged us in. He and the sales mana..." Read more
2 years ago
Brenda S.
Hesperia, CA
"I definitely would not recommend this place. Very unprofessional, they kept having different people call me. The three I remember their names were Keyshawn, Franklin and Bella. I made a deal with them and they kept breaking it. They said the car that I was getting was supposed to be a dealer trade but was sold even though it had not been sold. It was still..." Read more
2 years ago
miriam b.
Victorville, CA
"Can this place do any less for their customers??? I took my car just for the paint recall. The door makes a think noise when it is opened and won't close right. The assistant manager extended her assistance by telling me to take it to the body shop who did the work. Valley Hi Collision on Amargosa Rd. I called for a status on my car to be told my car was d..." Read more
2 years ago
Manuel A.
Hesperia, CA
"Showed up to Valley Hi Toyota with a Preapproval check ready to go with a trade-in. I was immediately greeted by a greeted by a sales woman, which was nice and helpful. The vehicle I brought in had some negative equity to trade in, I asked to get a quote and see my options and was forwarded over to Bogard Rodriguez who seemed reluctant to take my Navy Fede..." Read more
2 years ago
Naisha R.
Compton, CA
"Purchasing a vehicle here is a waste of time unless you have an honest salesperson. I was working with Ray and I spoke with Chris regarding the specific details of the lease. Waste of time 1: Scheduled an appointment to come in a begin the process. With all the required documents in hand, while hauling my autistic children, I came in to only find that the..." Read more
2 years ago
Rafael R.
Adelanto, CA
"Took my vehicle for service, sat there all day and nothing. Can't even get an update when I called. They lack in communication as well as service. I would give them a zero star if possible."
2 years ago
Gabriel M.
Apple Valley, CA
"Worst dealership in the high desert, the service manager Jarred Little is rude and unprofessional. Will not return phone calls, make appointments, and the one interaction I had with him he accuses me of neglect / recklessly driving my vehicle that (has) over $1000 worth of repairs needed to fix the suspension. Only good thing I can say about the dealership i..." Read more
2 years ago
Christine S.
Ladera Ranch, CA
"I recently purchased a 2024 4Runner at this dealership. I can say that I liked my salesman, Kamal Pasha and the middle man (I forgot his name). I felt like they were fair with my trade in, especially since it was an American made car as sometimes foreign car dealers get snotty about trading in American made vehicles. The issue I had is minor, but regardless,..." Read more
2 years ago
Fernando R.
Hacienda Heights, CA
"Recently bought a vehicle here and had a great experience. They worked with us on payments and pricing. They did not try to get us with hidden fees or useless markups. Sold the car as is and nothing more. Moisés Rivas and Adriane were very helpful and would recommend anything to go through them in the internet sales department and sales floor management. 10/..." Read more
2 years ago
Deshina R.
San Francisco, CA
"I have a 777 credit score. First time buyer and 29 years old woman. They dinged my credit. Do not go here if you are already approved for an auto loan on your own. They failed to listen to me. I was approved for $22k a few days ago from credit union and they still ran hard inquiry and made me apply for their loan although I have 6.69 APR which they can never..." Read more
2 years ago
Alex G.
Riverside, CA
"Just leaving now I have to say Fantastic service as always. I got in and out fast
."
2 years ago
Robert G.
Los Angeles, CA
"Very upset at the process of Toyota Corp.As I'm buying my truck, they slam you for more items/packages to purchase. Fine, I'm fine with this tire protection package that I purchased, it allows you to bring in your vehicle worry free, no questions asked and bring your damaged tire in for a new one. I've been waiting more than 2.5 hours for an "app..." Read more
2 years ago
Angela G.
Ontario, CA
"Absolutely horrible service!!!!! They will complain about coming in without an appointment but when you make one they make you wait in your car for over 30min. When you ask for a manager magically one isn't available. Why make appointment if you are not going to honor it. And the guys outside are no help what so ever. Horrible service if you plan on comi..." Read more
2 years ago
Omar N.
Long Beach, CA
"Purchased a 2022 CERTIFIED Toyota 4runner. The sales team were very nice and professional. On the other hand 3 months later I took it for its oil change and inspection. Well the service adviser advised me that my rear brakes were to the bare minimum and my rotors had to be replaced ! Certified pre-owned vehicles are in like-new condition, have passed a rigor..." Read more
2 years ago
Alyson B.
Loma Linda, CA
"Great Dealership! Their service department is Awesome and their sales staff is super helpful! If you need a car go check them out!!!!!!!!!!"
2 years ago
Ana C.
Victorville, CA
"I've been a fan of Toyota vehicles and every time I know a person is looking for vehicle I refer them to victorville Toyota dealership."
2 years ago
Charles M.
Barstow, CA
"After numerous attempts to have me bring my truck in for a service. I make an appointment. I get there just to be told that all that needs to be done was a tire rotation. And even with an appointment, the advisor told me that there was a 3 to 3 and a 1/2 hour wait. Somebody needs to access why management can't handle scheduling better. Looks like this place..." Read more
2 years ago
Jose M.
San Francisco, CA
"Nice Dealership! They were honest and treat me with respect.
Got my problem solve
...."
2 years ago
Alyson B.
Loma Linda, CA
"Great Place! Friendly People! Very Helpful!! I highly recommend this place!!!!!!!!!!!!!!!"
2 years ago
Hope S.
Pinon Hills, CA
"Clean facilities, incredibly friendly and knowledgeable staff...They will pull out all the stops to help get you into your own car-new or used"
2 years ago
Hilda R.
Hesperia, CA
"Excellent service . I definitely recommend this place .
Costumer Service are the best . Very eficaz"
2 years ago
Joanne B.
CA, CA
"Would Love to have a Toyota From Valley Hi!! My daughter had a Great experience with you a few years back"
2 years ago
Diane V.
Apple Valley, CA
"Great sales experience. I was shopping for a used car, and the salesman suggested a model I had never heard of - a Honda Crosstour. It was just what I wanted without even knowing it! Naturally, I bought it."
2 years ago
"When this morning to buy a new tacoma but no one came out so I when down the hill and i have a 819 credit"
2 years ago