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379 reviews
3.8/5 average rating
Kent B.
SAN BERNARDINO, CA
Graciela M.
Adelanto, CA
"Couldn't let another day go by...have to post this I recently took my 2013 Toyota Camry for regular servicing. After I got word, Laura Marble, was no longer at Toyota I didn't think I'd find anyone one to give me the exceptional, high quality customer service I was accustomed to. I was completely wrong, after Laura's departure and my next servicing w..." Read more
5 years ago
Curtis T.
Victorville, CA
"Let me preface my review first by stating, I owned an older model Toyota Corolla prior to my new purchase. So this was not my initial experience with Valley Hi Toyota.From the start, Valley Hi was friendly and welcoming. Now, it's obvious they would be nice because they want my business, but not every dealership is the same. On my research visit to V..." Read more
5 years ago
Michelle S.
Phelan, CA
"We went in this past weekend "just to look" at trucks. Well, needless to say about 6 hours later we drove out of there with not just one vehicle, but two of them!!! Our family is extremely happy with our purchases and with how awesome your team treated us. Juan Uribe in sales went above and beyond for us, along with Ron Kilpatrick in financing. Thank..." Read more
5 years ago
Jessica G.
SAN BERNARDINO, CA
"So we just moved up here and my husband and I have a titan we needed to get a gas saver as we both work down the hill in riverside and San Bernardino. We decided at first to get a used car which we did but the car was always overheating they decided to take it back and let me get a different car so we decided to get a 2019 Camry that we totally love thanks t..." Read more
5 years ago
Tia W.
Long Beach, CA
"I recently visited Valley Hi Toyota looking for a new or preowned vehicle. I knew I may not qualify, but I still took a chance. I had the awesome pleasure of meeting the nicest young man named Alex Lopez. He firmly believes in working with the customer and giving the best service possible. He took us for a tour around the lot trying to find something that ca..." Read more
5 years ago
Edith H.
Alhambra, CA
"Efrain gave me such a great price with no haggle Internet price, my process from getting there to closing the deal was under 2 hrs. They treat you really kind greet You from the start. Made me feel welcome and comfortable, loved buying from here and would gladly do it again if i had to. Gabriel was also very helpful and a kind salesman! Great Job..." Read more
5 years ago
Alfonso B.
Rosemead, CA
"This is not the first time I go to a car dealer and this one was by far the best experience, I was searching online for about a week for light pick up truck for work, and here I found the best deal in a Tacoma, thanks Kevin., You can get good customer service mostly every were but here they do really make an effort, hassle free transaction and not pushy..." Read more
5 years ago
Aubrey W.
Hesperia, CA
"Never had a car buying experience be so smooth and easy. William in Internet sales found the truck I wanted at a killer price- no comparison. He got us approved and made it so easy. He answered my endless calls and texts and got me answers quickly, professionally and politely. JP in sales showed us the truck and was so down the earth and fun to work with wi..." Read more
5 years ago
Alex T.
Santa Ana, CA
"This was one of the best customer service experiences I've had anywhere!!! I went in looking for a highlander and Sam my salesman was patient, showed us many cars, with 100 degrees weather and he didn't mind one bit! My wife and I went in with. Our 2 kids (2 years, and 7 months) and the people over all were very patient, and helpful! Thank you guys would rec..." Read more
5 years ago
Nickademas S.
Victorville, CA
"I purchased a new Tacoma on July 12th from valley hi Toyota in July. I traded in a car that still owed money the dealer got the 10 day payoff and was supposed to pay it off. I contacted the dealer when my bank said they hadn't received the check. the dealer told me they over nighted the check on July 23rd. Then July 30th I contacted the dealer again and they..." Read more
5 years ago
Zachary D.
Irvine, CA
"I would certainly wish my experience at this dealership on anyone who wants a new Toyota vehicle. I cannot say enough good stuff about William (Internet sales manager) and Mina (sales consultant). They made the whole process so easy, honest, and unlike any other car buying experience I have had before. I had been looking for a 2019 Toyota Rav4 hybrid and..." Read more
5 years ago
Joseph A.
Big Bear, CA
"I just bought a used Tundra at another private dealership and had an issue with my exhaust manifold after only 1000 miles over warranty. I had no idea what or how I was going to pay for such an expensive repair. The staff at Valley-Hi assessed my truck and determined that it needed a brand new manifold. Mike Purpura, Prescilla Fonseca, and John Neimeyer tota..." Read more
5 years ago
Sam K.
Prescott, AZ
"Had a great experience here. Adriane Escobar, Ron Kilpatrick, and Anthony were all very helpful throughout our buying process. We got quotes from several other Toyota dealerships, and they couldn't match the deal Adriane got us. Thank you again, my wife loves her new car!!"
5 years ago
Brett H.
Rancho Santa Margarita, CA
"I don't know if I could possibly say enough positive things about Valley-Hi Toyota to articulate how special our transaction was with them - the staff we dealt with and the quality of communication and service that was received was unparalleled. If you've ever purchased or leased a car before, you know how rare that is - it's normally a nightmare. It was as..." Read more
5 years ago
Nicole F.
Apple Valley, CA
"Adriane, Sam (Husam), and Frank made an excellent team and ensured I had a really great car buying experience from start to finish. Adriane got me the car I wanted, Sam was super and helped me program the car, and Frank, well I just really loved Frank and he was so efficient! I visited three other dealerships before I chose the 2020 Corolla, and this dealers..." Read more
5 years ago
Daniel G.
Moreno Valley, CA
"Horrible, had appointment... still waited 3 hrs for a oil change. No shuttle offered no courtesy car wash offered, just slow service at dealer pricing."
5 years ago
Erica H.
Arcadia, CA
"Had an amazing experience here with Waqas and the entire team. As soon as my husband and I visited this location, we were greeted with a smile and patience even though we immediately told the staff we were in the market but not ready to buy that same day. They went through different options and features on the truck, took us on a test drive to make sure that..." Read more
5 years ago
Osbaldo G.
Presidential Park, Riverside, CA
"I wanted to take the time to really recommend this place!! If you guys ever need a new car, trade in or lease please don't hesitate to come here!!!! I came in not being sure what care I wanted or color. Anwar was so patience showing me the car that was for my budget and the color i loved the moment I seen. He helped me so much with my payments and to get the..." Read more
5 years ago
Jonise H.
Covina, CA
"No shuttle was an inconvenience for me. Also when I went to purchase a key tag for my keys, and I asked the clerk if this should fit my keys. She told me I don't know should it fit your key?"
5 years ago
Nader S.
Corona, CA
"Ashley really kicked ass with helping me get my dad into a new Tundra. She meticulously checked every detail, took responsibility for every aspect of the deal, and made sure to get everything just perfect for pops. My dad is a very difficult man to please, but she made it easy for me to give him a pretty badass truck. And a special thank you to the manager w..." Read more
5 years ago
Roxy C.
Glendale, CA
"Thank you to Juan Uribe and Frank Yegge for helping me finance my 2019 Toyota Camry xse. I'm so extremely satisfied with the help of both of you. I came in on Saturday 4/06/2019 to test drive a RAV4 but the camry xse stole the show for me. I was contacting different dealers to discuss a trade-in but Kamal Pasha was the only one who was willing to discuss pri..." Read more
5 years ago
Christina W.
Apple Valley, CA
"We stopped in and received superb service from Ana. There was no pressure to buy and they gave a fair price for our new car. I would come back and buy another car."
5 years ago
Laurie D.
Fontana, CA
"I took my car to this dealership on the recommendation of a friend. I was in and out of there on a Saturday afternoon in less than an hour. That's UNHEARD OF. The Service Manager I had was Cory Anderson and he is amazing! I could tell he really cared about making sure I received all of the information I needed and letting me leave happy. What more can you as..." Read more
5 years ago
Anna-Marie V.
Hesperia, CA
"I recently had a crack in my windshield and Katie Holt, Master Assistant Service Manager assisted me. This was my first experience with Toyota's service dept and Katie was a great representation of Valley Hi. She worked with me and helped navigate me through the process with my auto insurance company. She was thorough in explaining all my questions and conce..." Read more
5 years ago
"Adriane Escobar beat the bid price of 5 other dealers on 2020 tacoma 4x4 trd off-road. the process was smooth i had my purchase order with me prior to going there after 2 hrs i drove off the parking lot with a smile from ear-ear."
5 years ago