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379 reviews
3.8/5 average rating
Hany S.
Victorville, CA
Roxanne D.
Victorville, CA
"My daughter and I wanted to look and test drive a NEW Camry! Bogard was our sales representative. He showed us a 2018 Camry that had over 7k miles on it. He obviously didn't hear us say NEW. We felt like he was trying to pressure us into buying that used car. I felt he was being deceptive. After we left, my daughter told me that she noticed him taking off h..." Read more
5 years ago
C M.
Redlands, CA
"Worth the drive for the deal I got. I didn't even have to negotiate, was just told up front what the price would be. The sales manager mike even did a dealer trade to get the color I wanted and gave me a ride to the dealership, talk about service."
5 years ago
Christopher-Michael T.
Sacramento, CA
"Bought multiple vehicles from this dealership over the course of 5 years..... was never disappointed. The last salesman we worked with was Thomas Grundig. My wife and I could not have asked for a better salesman. He showed us all the vehicles we wanted to look at, was very knowledgable, and found us a great deal on a better vehicle than the one we thought we..." Read more
6 years ago
Arnulfo A.
Los Angeles, CA
"I came in for routine maintenance. I had an appointment for 9 am and came in early since it was my first time here. My truck was taken in a little before 9 am. I decided to wait since it was just an oil change and I had that appointment. The waiting area was comfortable and was happy that they had complimentary donuts and coffee. After an hour of waiting I s..." Read more
6 years ago
Marissa M.
Big Bear, CA
"This is probably the WORST dealership I have ever dealt with! I walked in looking for NUMBERS on a refinance, and I wasn't listened too at all. I asked for lower payments, they gave me higher.. it was all bull$**t! I go to talk to finance since no one gave me numbers over the phone, in person, or even returned my phone calls, poor finance had to waste time o..." Read more
6 years ago
Danny O.
Barstow, CA
"Kelvin you are an awesome sales associate thanks again!!! My RAV4 is awesome
I appreciate all of the help in buying my new vehicle!"
6 years ago
Bob M.
Lake Forest, CA
"Service here is the BEST! I drive 80 miles to get my Tacoma serviced here. Out of the way but worth the drive. Mike Purpura, the service manager is the best in California! Truly!"
6 years ago
Juan J.
Hesperia, CA
"Please go somewhere else! Took my 2018 brand new Tacoma for an oil change and ended up with the worst news. As they where filing up the tires one hose exploded leaving a dent and scratches all over the hood!! So they say they're going to take care of. Fast forward a week we go pick it up and find out there is a horrible scratch on the tail gate door and fron..." Read more
6 years ago
Alex A.
Bell Gardens, CA
"Do not waste your time do yourself a favor and drive down the hill i went down to Toyota of West Covina And I can't believe what I saw on my service recieped. I paid $91 for an oil change multipoint inspection and tire rotation. Valley Hi Toyota charged me for one of my visits close to $200 For the same service."
6 years ago
Sam U.
Riverside, CA
"I bought my truck from here a couple weeks ago these guys are fantastic thanks frank for the amazing deal riverside toyota couldn't even get the truck these guys made it happen. And did mention there customer service is exceptional . I will doing business in the future with them."
6 years ago
Vincent P.
San Diego, CA
"Best experience at any Parts department of a Dealership I've ever had.
Fernando in the parts department had great knowledge in his parts along with his great service helping me to my car with the parts after.
My Toyota doesn't need parts often but Valley Hi Toyota won me over to consider being a return customer."
6 years ago
Jennifer C.
San Bernardino, CA
"hat a great experience! Tonight we purchased our 1st ever, brand new, 2018 car & Mina made this possible. I didn't think it would be possible with what we were willing and able to do financially, but he took his time, heard our concerns, understood our needs and got us in a new car! He made the process quick and east, very professional guy! Ana is also a..." Read more
6 years ago
Sergio G.
Victorville, CA
"My wife had a 230 appointment today. She called if she can drop off early and was told yes. At 1215 she drops of with Laura the service writer. I guess miss Laura was about to go to lunch when my wife dropped off. She expressed her discontent by throwing her pen on the desk and displaying irritable behavior. Very childish, immature, and unprofessional. We'll..." Read more
6 years ago
Tony ..
Hesperia, CA
"The finance manager TJ Adetunji is a total douche, his demeanor is condescending and disrespectful. After talking to him I left with in minutes. Because of him I will never bother with this place, I took my business elsewhere."
6 years ago
Glenda E.
Murfreesboro, TN
"My lease was ending on my 2015 Camry and I decided to see what Valley-Hi could do for me. I had an offer from my original dealer that was good but I preferred to work with my local dealer. I had a Costco Auto deal going in and received even more savings from Toyota and Valley-Hi. Dalton was my first contact but the deal was with Mina who helped me locate the..." Read more
6 years ago
Andrea O.
Rancho Cucamonga, CA
"I live in Rancho and decided to check out the dealer in Victorville due to my cousins referral. I have to be honest. My sales rep Jeffery Gibson was great. Showed me a few models and we test drove them. We then test drove the 2018 Camry xse. It felt as if Jeffery was more than just trying to make a sale. He made me feel so comfortable and not pressured. He p..." Read more
6 years ago
Kristina M.
Victorville, CA
"My lease was coming up on my car, and I needed two new tires, so I went in early. I was so excited that I got Kelvin again to help me get my car! He was so helpful, patient, and did his best to get me the best deal possible! Kelvin is awesome!!"
6 years ago
Juliette B.
Victorville, CA
"UNBELIEVABLE!!!! We came here with open minds not thinking we could get the deal of our dreams ... but guess what?? They did it!!!! Excellent customer service, no hassle negotiating PLUS they gave us an unbelievable deal!! VALLEY HI TOYOTA is AMAZING!!!"
6 years ago
Julie G.
San Bernardino, CA
"I went into valley-hi toyota to look at the new Toyota camrys ,my sales guy was Brandon smith and he was unbelievable . I have to say , the best sales guy I have ever worked with . He worked with me for four days , took me on several test drives in the different models of the camrys and explained every single thing , every little detail about the camrys I ha..." Read more
6 years ago
James W.
Apple Valley, CA
"Came in today and had the fastest most efficient car purchase ever. James, Gabe, and TJ were outstanding! Thank you very much! I definitely will return for future purchases and will recommend Valley Hi Toyota to everyone!"
6 years ago
Gina W.
Hesperia, CA
"Currently driving my second Toyota from this dealer. Great care and appreciation to their customers and they care about your vehicle too"
6 years ago
Jennifer M.
Apple Valley, CA
"Kelvin Woodard helped my husband and I, he was respectful, professional, relaxing, made us feel comfortable, he didn't "sales man" us, and was a delight to work with for our new car! This is our 3rd Toyota and we will continue to go to Valley Hi Toyota!"
6 years ago
Darren M.
Alta Loma, CA
"I despise car salesmen, so I shop through internet sales. Normally there is no BS this way. Not here though. I have a specific model and color I want. Instead of saying we don't have it they say we can get it. Until you say ok get it. The old hand you over to the old pro salesman then comes into effect where this guy thinks he is going to sell you sand when..." Read more
6 years ago
Apryl S.
Fontana, CA
"To sum it up, service driven....yup, that describes Valley Hi. Albeit, we were prepared to buy when we stepped into the dealership...that was the perk of planning. We have bought Toyotas from other dealerships over the past 10 years, Valley Hi delivered on their word for service all the way around. I heard about this place frim a friend...totally worth it..." Read more
7 years ago
"This place much better than before. I seems that they hire a lot of people so the waiting time is short.
Thank you Hi Valley Toyota"
5 years ago