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379 reviews
3.8/5 average rating
Brandon S.
Rancho Cucamonga, CA
Alanna R.
CA, CA
"Went in to look at a 2022 Highlander and Pierce and Bobby were very helpful and very very patient with us. Helped us get an awesome deal on the SUV for our growing family 10/10 recommend talking with them, they really make you feel welcomed and not pressured or rushed."
2 years ago
Karina M.
Menifee, CA
"I had an old Toyota Corolla already and I just knew it was time for a new one. I went in and was immediately greeted by josh and kelvin . I had a car in mind but, they made some suggestions, showed me lots of great options and I finally found the one. Made it an easy process and we got straight to the point ! No run around, no hassle. Definitely recommend v..." Read more
2 years ago
Angel z.
Apple Valley, CA
"Great customer service Josh Gonzales and kelvin!! I was able to get my dream car the highlander ! Everything went very smooth and was able to get a payment I can afford. Thank you Josh Gonzales and Kelvin!!"
2 years ago
Napoleon B.
CA, CA
"Leased 2 vehicles from Kelvin and James. If your looking for a vehicle these guys are the ones to go too!"
2 years ago
Drake C.
SoMa, San Francisco, CA
"Thank you to Bobby and Guillermo! Went in to just look at options after my car was totaled and they got me a really great deal on a near brand new car! Thanks guys!"
2 years ago
Curtis P.
Apple Valley, CA
"I have been doing business at Valley Hi Toyota now for many years. I had an terrible experience years ago and swore I would never return. I came back in years later for a service and talked to Kelvin Woodard outside while I was waiting. Needless to say he sold me a car. I have purchased 7 more since and he and Kelvin and the rest of the service staff continu..." Read more
2 years ago
Bob B.
Rancho Cucamonga, CA
"Very unprofessional even when you have an appointment and was promised two hours for a simple oil change took 3 1/2 hours and their service manager only works Monday through Friday I would give a zero star if I could"
2 years ago
Chris J.
Virginia Beach, VA
"I worked with Kelvin and Ivontae which were both great. Loved their energy and wonderful people to be around ld come back just to chat with them again. They were extremely helpful and completely transparent through the whole process. Best experience I've ever had buying a car. I've bought a few cars from other places and have always dread the process. Valle..." Read more
2 years ago
Vanessa V.
Hesperia, CA
"I recently have been in the urgent need of a new car and couldn't be more happier after being helped at Valley hi. James, josh and kelvin are a great team and really worked a great deal. I'm glad to be helped by them. I love my new car!"
2 years ago
Omar D.
Irvine, CA
"I drive all the way from OC to pick up a Tacoma from VHT. It was all pretty stressful especially with all the dealer markups I was finding in OC, LA, and SD. Come to find out this dealer was not marking anything up and was going on MSRP! I worked with Pierce, Bobby, Bryan and Rod all of which extremely helpful and completely transparent through the whole pro..." Read more
2 years ago
Linh Y.
Upland, CA
"I was at Valley Hi Toyota for an oil change. Prior to heading over here, I looked for coupons online, but no cigar. However, I noticed there was a Toyota Pre-Paid Maintenance Program which consists of 5 services good for 2 years + 1 year of grace period = 3 years at $435.00 flat amount. It includes engine oil + oil filter, tire rotation, and multi-point insp..." Read more
2 years ago
Tony-Grace I.
Victorville, CA
"chris was great... excellent experience. will come back for my vehicles service again...."
2 years ago
Heather W.
Upland, CA
"I rolled my ailing car in to the service department after my engine light and temperature gage went on driving Prius up the Cajon Pass. I was pretty shaken up because the I 15 is no place to get stranded in 104 degree weather. The staff couldn't have been nicer or more professional. They got my car inspected within the next couple of hours and told me that m..." Read more
2 years ago
Miguel G.
Big Bear Lake, CA
"I thought I had already posted a review for Valley hi Toyota a while back which was not very sparkling. I was just going to update but it does not look like the reviews here so I will just say this. This dealership is an absolute joke. We brought in our car for an insurance job on some wiring that needed to be done. They called us to come pick up..." Read more
2 years ago
Kristina C.
CA, CA
"We love the car that we bought! No complaints there. The EXPERIENCE of purchasing this car was TERRIBLE. We found the car we wanted online and worked with the internet sales associate to secure the price, prequalify and reserve the car. When the car arrived, they called us one evening and said if we didn't come that night it would be sold to another customer..." Read more
2 years ago
Bijan S.
Etiwanda, Etiwanda, CA
"These guys are awesome, no one was willing to help me out but they went out of their way accommodating me. They gave me more than what I expected for my trade in for an excellent deal and on top of it they delivered the vehicle to my house. Great service. Rod is an awesome manager and walked me through this sale. Amazing I would recommend them and I will buy..." Read more
2 years ago
Julie N.
Valley Village, Los Angeles, CA
"I purchased my new 2022 4Runner from Valley Hi Toyota this week.Everyone I connected with was polite, professional, and certainly exceeded all my expectations. Bobby Haque was my first contact and the person who worked with me from start to finish. He provided all the information needed to help with my decision on which vehicle was best for me. Bo..." Read more
2 years ago
Daniel D.
Hesperia, CA
"Worst experience, I bought three cars from them and Regret it!!!Don't trust them, they have never followed thru with any service time frame to date. Their response was "sorry you feel this way". They did not offer a way to defuse the situation after their team clearly messed up.We ordered a service that required a part, they ordered i..." Read more
2 years ago
Alan M.
Rancho Cucamonga, CA
"They waste your time, they don't even try to solve the problem that they create. They have kept our car for over 45 days. 15 days longer that agreed and it was because there team broke or cracked a part when repairing it. They offer no loaner car and did not discount the service. They would not of even said sorry if I had not spoken up. They don't CARE about..." Read more
2 years ago
Daniel D.
Hesperia, CA
"Worst experience, I bought three cars from them and Regret it!!! Don't trust them, they have never followed thru with any service time frame to date. Their response was "sorry you feel this way". They did not offer a way to defuse the situation after their team clearly messed up. We ordered a service that required a part, they ordered it..." Read more
2 years ago
Merna W.
CA, CA
"I had an appointment today at 11;15 am for an oil change and tire rotation. I did not get out tl 4:00 pm Found out others had appointments and it was taking between 3 hours to 4 hours to get our vehicles back. This is unacceptable. I will be planning on taking my vehicle back to Redlands Toyota for service. I have never had to wait half a day for an oil cha..." Read more
2 years ago
Nalani M.
Ontario, CA
"Asked for a wash and an oil change , we waited for hours and hours for poor service. We then didn't even get our service till HOURS after our appointment, to top it off the wash was poorly done and they didn't bother to tend to our truck for its oil change till we then asked to speak with a manager. Poor service , poorly done job , you're better off looking..." Read more
2 years ago
Debbie T.
Victorville, CA
"Even when you have an appointment, it takes 3 hours just for a oil change. Honestly it's just easier to find somewhere else for such an easy service."
2 years ago
Fredy V.
Victorville, CA
"Todo el servicio está bien en Valley hi Toyota el problema es cuando llevo mi carro al cambio de aceite.. los mecanicos siempre me desconectan las cámaras.. a lo mejor salen en el carro y lo tratan mal por eso lo descontan... Cada vez que lleven sus carros chequen golpes o rayones xq por eso lo descontan para que uno no sepa que dañan los carros le doy un 3..." Read more
2 years ago
"Great experience, thanks Pierce and Bobby for the great insight and deal on a car. Would recommend."
2 years ago