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Insightly CRM Reviews & Testimonials

4.3 (1,446)

Reviews: 1,446


5
51%
4
33%
3
10%
2
3%
1
3%

84% of customers would recommend Insightly CRM

Nick G.

Nick G. star-alt star-alt star-alt star-alt star-alt

SEM, Click & Track

"Waste of time and $. The software sounds good on paper... but falls flat when you have to pay extra to get it to actually perform as advertised and promised by sales reps and techs who take forever to get back to you with non-answers."

4 years ago

Sunil K. star-alt star-alt star-alt star-alt star-alt

Manager , SKV Group, LLC

"This is free CRM for any small business or startup strapped with budgetary constraints."

4 years ago

Harley D. star-alt star-alt star-alt star-alt star-alt

Owner, Due Process International, LLC

"I use this as my personal CRM, so if a customizeable CRM is not required this is certainly an option. Extremely inexpensive software for small business with good bulk mailing features and document storage."

5 years ago

Lucy C. star-alt star-alt star-alt star-alt star-alt

Software Developer, SIGMA Equipment

"Well customer supports that can answer our questions or set up a meeting to further discussion. Well CRM that fit our company needs. Product design perspective is close to our mission to serve our customer well."

5 years ago

Mary W

Mary W star-alt star-alt star-alt star-alt star-alt

"For me my customers owe much importance. Insightly has made easier for me to get engage with customers and synchronize data. I found it useful in term of project management and to integrate with other social apps. It’s very important to know how tour client is feeling; by using Insightly I get entire idea of their buying experience."

5 years ago

Jennifer A

Jennifer A star-alt star-alt star-alt star-alt star-alt

"My overall experience with Insightly CRM is great. It is really a huge invention by enabling us in managing several business relationships quite easily. It is well suited to our environment. I highly appreciate its customizable nature. It has become my favorite CRM now because of its highly impressive clean and clear interface."

5 years ago

Amy O.

Amy O. star-alt star-alt star-alt star-alt star-alt

Owner, Desktop Deputy Virtual Assistant

"Overall, my experience with Insightly has been positive. I don't mind working with it and have added a ton of contacts into our database using it."

5 years ago

David T

David T star-alt star-alt star-alt star-alt star-alt

"Insightly CRM is one of the most powerful tool that let us provide great assistance to our customers. It has managed all features in advanced ways. The great thing about insightly it is a SaaS based CRM solution. It accelerates sales in efficient ways. Moreover, it provides plugins of Gmail and Outlook. It is capable of providing best and effective services...." Read more

5 years ago

Samuel J. star-alt star-alt star-alt star-alt star-alt

Marketing, N'ware Technologies

"Good overall experience, I think that many software like this are similar in terms of features in this "grade" of CRM. Others will be more advanced in terms of automation, but also will be more expansive."

5 years ago

Emily B

Emily B star-alt star-alt star-alt star-alt star-alt

"This product has allowed me to manage and get a clearer view of my organization’s sales. With Insightly, I can organize all the information of my client and sort them on different categories, allowing me to have a faster way to approach them when needed. Its project management tools are also amazing although it’s not a product which it’s directed that way, i..." Read more

5 years ago

Ryan M. star-alt star-alt star-alt star-alt star-alt

Account Director, Compass Creative

"Overall, Insightly is pretty good. As with all software, you'll get what you put into it. So, if some more integrations with other software were possible, that would help greatly."

5 years ago

Katie M

Katie M star-alt star-alt star-alt star-alt star-alt

"Insightly is the best ever product for managing business relationships. I found it to be the most Practical app and enriched with almost all features. It helps us a lot in giving maximum reliability to our projects. It is really doing a great job and offers all useful features and functionalities. It fulfills all the needs of business. It really works accord..." Read more

5 years ago

Reager C. star-alt star-alt star-alt star-alt star-alt

General Sales Manager, Chevrolet/ Foton Anc

"Good software. Not easy to use but functional software that help me on my job. I like the features, manageable and have good system."

5 years ago

Lois M. G

Lois M. G star-alt star-alt star-alt star-alt star-alt

"I liked making connections with businesses. I always liked each organisation's own website, and adding a note clearly indicates a new meeting. I do love the search function and I like it. I'm able to add appeals."

5 years ago

Bismark D

Bismark D star-alt star-alt star-alt star-alt star-alt

"Insightly is very responsive. The search feature is amazing. I find the interface simple to navigate and when it's time to automate, insightly has powerful automation features. The CRM is user friendly enough to use daily."

5 years ago

Nawar A. star-alt star-alt star-alt star-alt star-alt

Project Manager, ICHEC

"in general I really like Insightly and would consider buying it, it is very easy to use and the customisation is amazing."

5 years ago

Administrator in Accounting star-alt star-alt star-alt star-alt star-alt

"Reporting dashboards and the customization available."

5 years ago

Administrator in Education Management star-alt star-alt star-alt star-alt star-alt

"We like the ease of use and general layout of the product. It is not as cluttered as some other bigger name CRM's and is much easier to customize."

5 years ago

Krystal K. star-alt star-alt star-alt star-alt star-alt

Editor, Planet Princeton

"Insightly is my favorite CRM. I love the app version, and I am able to connect Insightly with other apps. It offers great value for the product, and customer support is good, and responsive."

5 years ago

User in Renewables & Environment star-alt star-alt star-alt star-alt star-alt

"the search bar helps you locate any organization or opportunity - it also lets you set up reminders which are very helpful; I also love the closed loop functions"

5 years ago

Maciej N. star-alt star-alt star-alt star-alt star-alt

Freelance Credit Analyst, Maciej Nowak Enterprise Financing

"Aside from the cons that made me switch, Insightly does it's job very well. I might consider switching back when they allow two way Exchange support."

5 years ago

Tuhin B. star-alt star-alt star-alt star-alt star-alt

CEO, CreativeDev Studio

"Overall experience with this tool is great. It does everything as advertised. With Insightly you can easily manage your project with your team and can check-in details report of your marketing strategy plan and sales. Insightly not only for insights into your business but it also great tool you can use as CRM."

5 years ago

Janine W. star-alt star-alt star-alt star-alt star-alt

President, Good to Go, Inc.

"It's very customizable but I just didn't have the time to do it. Had all the Crm and database features you could want. Good training and onboarding process and good pricing."

5 years ago

Felicia H. star-alt star-alt star-alt star-alt star-alt

Owner, Shifting Tides Chiropractic

"Overall we have been happy with the help Insightly has provided to us while starting up online marketing and advertisement. It has allowed us to better track our investment as well as track our leads and follow-up with people in appropriate time gaps."

5 years ago

Joshua K.

Joshua K. star-alt star-alt star-alt star-alt star-alt

Owner, Thryft-Flipp

"We have only been using Insightly for a couple of weeks, but overall I've liked it a lot. Prior to using Insightly, we were manually note-taking in Word documents for each client. Each time that a lead was converted, we then had to go and update everything. Now that we are able to integrate all of our notes, contacts, emails, etc. into one system, the worklo..." Read more

5 years ago