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Insightly CRM Reviews & Testimonials

4.2 (1,363)

Reviews: 1,363


5
49%
4
34%
3
11%
2
3%
1
3%

83% of customers would recommend Insightly CRM

Victoria D.

Victoria D. star-alt star-alt star-alt star-alt star-alt

President, Students for Haiti Inc.

"I was able to organize/store contact information of donors, stakeholders, and other people of interest for my non-profit organization."

6 years ago

Evan C. star-alt star-alt star-alt star-alt star-alt

Sales, Conservatory Craftsmen

"Like the Applebee's of CRM's. Captures emails Stores Data Easy Import/Export Intigrates with Mail Chimp nicely If you have a full-time staff DB manager this could work"

6 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Easy basic project management and CRM software. It was a total game changer for our team when we first implemented it! Easy integration with Mail Chimp and Gmail."

6 years ago

Alexander N. star-alt star-alt star-alt star-alt star-alt

Tax Professional, Right Taxes for Right People

"It is help me to organize my work flow. Free version and reasonable price for other plans. A lot of free integration, include for free version."

6 years ago

Administrator in Marketing and Advertising star-alt star-alt star-alt star-alt star-alt

"The links between people and their relationships."

6 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Keeping track of clients and conversations and emails. So easy to use, so many features and help online is excellent. I cannot speak highly enough about how good this product is."

6 years ago

Josh T.

Josh T. star-alt star-alt star-alt star-alt star-alt

President, Studeo Productions

"I liked the fact that it went beyond just a CRM. Many companies need project management and something that is integrated into the CRM helps a ton."

6 years ago

User in Legal Services star-alt star-alt star-alt star-alt star-alt

"I like that one is able to move from one page to another and using the notes is helpful for this line of business."

6 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"insightly is an easy to use all in one CRM system to any size business - add team members and delegate tasks and leads"

6 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Insightly has most, but not all, the features you'd expect from a CRM. It's barebones, but the price is amazing."

6 years ago

Christopher J. star-alt star-alt star-alt star-alt star-alt

CSR, Crosson Agency

"Good Email tracking. Nice workflow features in the Mobile apps. Power BI integration improves reporting capabilities. Good price for small businesses"

6 years ago

User in Entertainment star-alt star-alt star-alt star-alt star-alt

"I love that they have free version that you can use and that you have an option to upgrade to a paid version."

6 years ago

Amy C star-alt star-alt star-alt star-alt star-alt

"The mobile app and the company's commitment to development are my favorite things about Insightly. As far as CRMs go, the functionality is pretty basic. That said, this year Insightly has rolled out several updates with functions that are improving the usability of the system."

6 years ago

Raviv K. star-alt star-alt star-alt star-alt star-alt

Creative Director, R5 Event Design

"None. Zero. Nothing. Not user friendly. Worst customer service experience. Over-proced. Found better softwares with better service and better user experience."

6 years ago

Executive Sponsor in Aviation & Aerospace star-alt star-alt star-alt star-alt star-alt

"Having the application web based makes it very flexible."

6 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"We found that it works great, but ended up continuing to test other software and haven't pulled the trigger on anything quite yet."

6 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Insightly is very efficient when it comes to tracking activity status within a huge organization. For each project, you can set and customize a pipeline based on who's responsible for the next step of the process -- therefore, it eliminates any missed tasks within the organization, helping everyone deliver their tasks and projects on time."

6 years ago

Linda P star-alt star-alt star-alt star-alt star-alt

"I enjoy how I may easily compose emails, check notes, verify info, and see when my emails have recently been read on Insightly. Is actually all right there in addition to I may easily create web templates that insert the consumers name when just mailing out the template. Is actually absolutely fantastic! Also, realizing the percentage rate regarding my email..." Read more

6 years ago

Hector F. star-alt star-alt star-alt star-alt star-alt

Manager, Trolion

"We used Insightly for many years as our primary CRM. It was a great, cheaper alternative to something like salesforce, and allowed us to capture and retain valuable client information for our sales team."

6 years ago

Danielle F. star-alt star-alt star-alt star-alt star-alt

Marketing Assistant, Danielle Lazier + Associates

"Helps with daily job duties and due dates. Also keeps contacts and opportunities organized. Tasks stay organized and I am able to keep in touch with our real estate clients in San Francisco with ease."

6 years ago

Shaun H. star-alt star-alt star-alt star-alt star-alt

Automation Strategy, Resolve Systems

"null"

6 years ago

Kayja B star-alt star-alt star-alt star-alt star-alt

"Great for a staff that doesn’t use a CRM as primary form of contact with clients for is new to CRM."

6 years ago

ron r. star-alt star-alt star-alt star-alt star-alt

ceo, NeuroZen Rehab Tech

"I good value for what it costs you. Great for new start ups lookng to enter the CRM market and not sure what they want. Overall a good product but limited as you grow your database."

6 years ago

Chris B. star-alt star-alt star-alt star-alt star-alt

Consultant, Suction Cup Productions

"It was flexible enough to bend to the needs of our business without having to hire a coder. Lots of features and a very easy to use interface."

6 years ago

Deena S star-alt star-alt star-alt star-alt star-alt

"Highly user friendly and great interface. Free feature is great for startups. And the 24/7 customer service support is not bad either!"

6 years ago