Insightly CRM logo

Insightly CRM Reviews & Testimonials

4.3 (1,446)

Reviews: 1,446


5
51%
4
33%
3
10%
2
3%
1
3%

84% of customers would recommend Insightly CRM

Ben B star-alt star-alt star-alt star-alt star-alt

"In short, Insightly is really really good at CRM. Sounds like a strange comment potentially, but it is easy enough so anyone can use it, and it is "free style" enough so you can capture all the data you need. So yes, you should fill out a contact, connect to a company and raise a opportunity, but the system will allow you to just raise the opportunity and..." Read more

8 years ago

Kevin S star-alt star-alt star-alt star-alt star-alt

"The ease of getting information from Insightly my phone or computer. The ease of entering information into Insightly. The ability to set targets and goals and to track my progress. Insightly makes it easy to classify and group organizations and contacts in to workable groups."

8 years ago

Administrator in Market Research star-alt star-alt star-alt star-alt star-alt

"The ability to create a rudimentary Sales funnel."

8 years ago

User in Marketing and Advertising star-alt star-alt star-alt star-alt star-alt

"Ability to customize colors. Functions as a CRM."

8 years ago

Tom C. star-alt star-alt star-alt star-alt star-alt

Co Founder, 3D Source

"Some more sophistication to go on their pandadoc integration but overall pretty happy with Insightly. Easy, mobile, integrations, email integration."

8 years ago

User in Internet star-alt star-alt star-alt star-alt star-alt

"I use Insightly to manage contacts and email templates. Insightly is not a beautiful tool, but it does what I need fairly well. Adding and searching for contacts is easy. The email templates are nice, and Insightly reports delivery, open rate, and click rate statistics, which is essential. I don't use the tasks or projects tabs because I use dedicated tools..." Read more

8 years ago

Madison H star-alt star-alt star-alt star-alt star-alt

"Easy to add conversations and save contacts right from my email conversation."

8 years ago

Lex M. star-alt star-alt star-alt star-alt star-alt

Sales and Marketing Associate, AutoMon

"null"

8 years ago

EY T. star-alt star-alt star-alt star-alt star-alt

Executive Assistant, SLRP

"As the administrator for a very small company that was looking for mainly a contact management system, I received much more. I am truly happy with my decision thus far as a result of the ease of use and value."

8 years ago

Administrator in Information Technology and Services star-alt star-alt star-alt star-alt star-alt

"I appreciate how easy it is to organize your leads and contacts and the customization of the tasking requirements you can apply to these sources."

8 years ago

Nick G. star-alt star-alt star-alt star-alt star-alt

Business IT, Infrastructure, Cloud and Virtualisation Consultant, icteq Ltd

"null"

8 years ago

Rosey S. star-alt star-alt star-alt star-alt star-alt

Marketing director , Non-Surgical Orthopaedics

"Our company had been looking for a good CRM software for a while. We tried multiple platforms and then came across Insightly. It is compatible with pirates Google email accounts and it was so easy to get started. So far loving it."

8 years ago

Kevin H. star-alt star-alt star-alt star-alt star-alt

President, Ascent Management Consulting

"In general, the product is easy to learn and use. It has the potential to be great with just a few changes, but the programmers don't see the possibilities."

8 years ago

Arnold W. star-alt star-alt star-alt star-alt star-alt

CEO, Non-Surgical Orthopaedics, P.C.

"We are using Insightly to organize our business contacts and manage day to day marketing activity. We are just getting to know the platform but have found it to be user friendly and helpful to organize tasks."

8 years ago

Paul G. star-alt star-alt star-alt star-alt star-alt

Partner, Triumvirate Content Consultants

"Insightly has a customer service that is responsive. The tools are intuitive. Reporting could be better. Intuitive, pretty robust set of tools."

8 years ago

Iain M. star-alt star-alt star-alt star-alt star-alt

COO and Technical Director, Intuitus Limited

"This is a product I wanted to like so much. We have been using Insightly for many years. We were attracted to it because it combined CRM and Project Management. Over the years they have improved the CRM aspect, but have left PM virtually untouched. Their support is haphazard and they often introduce new *features* which cause problems - like the day Goog..." Read more

8 years ago

Thomas E. star-alt star-alt star-alt star-alt star-alt

Founder, Custom Programming Unlimited, LLC

"After using many CRM systems from Salesforce, Zoho, Apptivo, Pipeline Deals, Pipedrive, Base CRM and more, Insightly is a 'breath of fresh air' (even though that is getting a bit stale lately - more on that shorty). Frankly, after looking at many of these systems, I was tempted to design and create my own system (I have been a software engineer for 30 years..." Read more

8 years ago

Kat L star-alt star-alt star-alt star-alt star-alt

"The ease of use. I was up and running in minutes and had my clients loaded, their projects listed, and milestones assigned within a day. I had done a good bit of research before I chose a CRM since I do understand the pain of conversion to another system. A free option is always good but I did consider paid products as well. Insightly fit the bill on all m..." Read more

8 years ago

Kevin G. star-alt star-alt star-alt star-alt star-alt

President, Gainey Enterprises, Inc.

"We have used Insightly in our business for the past year. It allows us to maintain an easy workflow without being too process heavy. Some systems try to force you to do too much and you spend more time setting them up than communicating with your prospects and clients. We have not discovered any bugs or issues. The software works as we expect it to. We like..." Read more

8 years ago

Melissa L. star-alt star-alt star-alt star-alt star-alt

Behaviour Analyst, Social Edge Training for Life

"On a modest budget and with very limited knowledge of CRM software, I recently trailed SalesforceIQ to use as my first CRM software for my small skills training business where I handle client inquiries, registrations, invoicing via QB online and other case management activities. For salesforce to do what I wanted it to, I would have needed to go beyond the '..." Read more

8 years ago

Barb M. star-alt star-alt star-alt star-alt star-alt

Community Wellness Coordinator, Inver Grove Chiropractic

"I have been using this product for about 6 months. I am not all together sure how to best use this product. I am an individual user who does marketing for a small health education clinic."

8 years ago

User in Real Estate star-alt star-alt star-alt star-alt star-alt

"My favorite part about insightly is the ability to keep my professional contacts in one central location without taking up precious storage on my phone."

8 years ago

Uchenna O. star-alt star-alt star-alt star-alt star-alt

Owner, ODS

"I used insightly to get an initial push of emails out to about 500 people. Works well but has several glitches. For example, my company logo didn't show up at all in any of the emails that got sent out. Their analytics is also poor. There was no way to filter which emails had been read, who specifically opened them, and which link they specifically clic..." Read more

8 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"we use it for our small business and it works great! Been using it for 3 years, and still happy with our choice, it is nice to see all the added features regularly!"

8 years ago

Donald J. star-alt star-alt star-alt star-alt star-alt

Sales Manager, CITE Computer Services

"The software has been easy to configure, and its built in preconfigured capabilities are a good solution to get started with managing a sales CRM solution"

8 years ago