Capterra 
G2 Enni N.
Verified Reviewer
"I recently started using Insightly to streamline my business and it has been a game-changer. It's so easy to use, with all the features I need in one place. The customer service is top notch and they are always willing to help me out when I need it. I'm so glad that I found Insightly, it has made my life so much easier!"
3 years ago
Hardik M.
Team Leader, Tatvam
"I've been using it for over a year now and it has helped me manage my team's leads, organize events, and keep in touch with my prospects. The ease of use is fantastic, the customer service is amazing, and it's a great tool for any size organization. I would highly recommend this to anyone looking for a new CRM!"
3 years ago
Shivansh B.
Founder & CEO, SB Digital
"What I really like about the tool is that how simple it is to create customized reports. I frequently need to get data about our partner companies, so I love how simple it is for me to do so and how convenient it is to have everything I need in under a single dashboard. That's very useful."
3 years ago
victoria c.
assistant, St George´s
"now we are more organized, we answer our consultations faster because of having everything in the same place!. the product is super easy to use, the reports are great and can be customizable and it centralizes all the information in one same place"
3 years ago
Juana S.
admissions officer, St George´s
"now we can manage all our candidates in the same place, the whole team has acces to the info and the latests updates of each lead"
3 years ago
Clint B.
"Declining satisfaction for what was once my favorite CRM. — What do you like best about Insightly CRM? Insightly scales pretty well. It was/is a great starter CRM for small business with a low barrier to entry and a friendly starting price. It has a clean design with an interface that is easy to pick up. Another good feature is that it plays we..." Read more
3 years ago
Nicholas M.
Utilities Supervisor, Bright Planet Solar
"Pretty good. I like the reports. They function well and help us track projects."
3 years ago
Amanda T.
"Used it daily to manage customers and projects. Didn't have enough features so we switched to hubspot. It was an ok product to use before we switched to HubSpot. Helped to manage customers, and projects."
3 years ago
Verified Reviewer
"Services were dropped as the time passed / all optional services became additional add-on packages / extremely bad customer service."
3 years ago
Matt H.
President, Elevated Networks
"We are a small business that is growing and Insightly has been there with us from almost the start. I have used a lot of CRMs in my career and honestly Insightly does everything the competition does (and more) with a much more reasonable price point. Insightly is very flexible and can really be built to manage the needs of a many different businesses across..." Read more
3 years ago
Colleen R.
"Its a very basic CRM to keep track of information"
3 years ago
Jonathan S.
Executive Director, Yakima County Development Association
"Insightly has replaced our Outlook contact lists entirely. It also manages and tracks our teams progress on projects, events, and programs much better than using spreadsheets or other options we looked at."
3 years ago
Anne K.
Director Operations, Communico
"I think it is a great, affordable product. I'm disappointed in the Customer Care response (or lack thereof). The Customer Support team is great. They can troubleshoot and fix items. Customer Care is required if you are trying to better/best use the product. I think that group needs some work. Anyone customizing the product should be confident that Insightly..." Read more
3 years ago
Rachel B.
Proposal Review Director, BPS
"My overall experience is really good. When I am working with AppConnect, I feel I get limited support on what issues I am encountering."
3 years ago
Scott R.
"Sometimes finding the right space to put notes becomes a little onerous and can be clunky when trying to find a contact within a organization"
3 years ago
Matthew S.
Head of Client Engagement & Services, Sullivan & Stanley
"It is relatively intuitive easy to customise, easy to align to specific business needs."
3 years ago
Shelley C.
National Marketing Manager, eHaus
"For a small to medium sized business Insightly is a great as it has entry level options to get you started. As a national business it's critical that we have visibility and can track what stage the projects are at. It is also generating key reporting which influences business decisions"
3 years ago
Michelle G.
Business & Marketing Coordinator, Morrison
"Great! It suits our needs perfectly. It can be used in simple form or allows us to enable more features as our needs grow."
3 years ago
Jaysen L.
Senior IT Manager, Princeton University
"Overall the company is very responsive to suggestions and fast with technical support. The price is better than some other larger CRM platforms out there. For a small to medium sized organization this enables you to focus on your business and not on tons of technical resources to support."
3 years ago
Kenneth W.
"I love the Insightly CRM. It works incredibly well for me, and it makes my work much easier. I love how easy it is to change to pull the information that I need to see. This allows us to have the best information. When you have the best information you improve the speed of getting the products out and you improve the quality of the products the consumer rece..." Read more
3 years ago
Megan F.
Concierge, Kwiat
"Insightly has done an exceptional job of creating a welcoming culture by hosting informative webinars. The Insightly team is informed and helpful, and most importantly professional with their delivery."
3 years ago
Phil S.
Founding Attorney, Bauer & Shekerlian Law APC
"So far fantastic. It is really easy to customize to your needs."
3 years ago
Javad S.
"The CRM that is user friendly and powerful tool. — What do you like best about Insightly CRM? I am using this tool mainly for email feature and bulk editing. The best thing is that you can send email by just one click and history gets saved. Also the bulk editing while using of a big data is very much effective. — What do you dislike about I..." Read more
3 years ago
Leung Jun C.
"Insightly is a great CRM tool. — What do you like best about Insightly CRM? I like Insightly because it allows me to save activity sets for recurring groups of tasks that are required for various types of projects. It works well as a central repository for customer data that all internal teams can access. I personally didn't use many of the other..." Read more
3 years ago
"My overall experience with Insightly has been good, however, there are other really good CRM softwares that can do the same job or even a better job."
3 years ago