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Insightly CRM Reviews & Testimonials

4.3 (1,446)

Reviews: 1,446


5
51%
4
33%
3
10%
2
3%
1
3%

84% of customers would recommend Insightly CRM

rachel n. star-alt star-alt star-alt star-alt star-alt

Communications Project Manager, Christ Community Church

"It was what the company had always used, so we had figured out how to make it work for what we needed."

5 years ago

Sandra S. star-alt star-alt star-alt star-alt star-alt

Account executive, Marketing and Advertising

"Great at helping me to manage my time and record my to do list. It's easy to find information about proposals and opportunities that coworkers are working on. It's easy to link contacts, leads, and opportunities. Also love that it connects with Outlook."

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"We use Insightly to manage all of our sales leads & process. Insightly is a fairly comprehensive CRM tool - it integrates neatly with Outlook allowing us to tie email comms to sales follow up quite seamlessly."

5 years ago

Carl S. star-alt star-alt star-alt star-alt star-alt

Head of Customer Service , Evosoft Ltd

"We recommend insightly to everyone we can speak to its that good!. Insightly is an absolutely incredible piece of software, using SaaS based CRM solution which links together contacts, email, social media. It gave us soo much "insight" in to our Customer Journeys and relationship tracking."

5 years ago

Robert D.

Robert D. star-alt star-alt star-alt star-alt star-alt

Co-founder, Farmers First Coffee Company

"Overall, we ended up ditching Insightly. I'm glad we did. Initially, I liked their front-end sales pitch and pricing. That, unfortunately, was pretty much the best of it."

5 years ago

Cosmin S. star-alt star-alt star-alt star-alt star-alt

operations, Terawatt Solar

"Execrable customer support when you need it the most. No support whatsoever over the phone to set it up, although I have the paid version but not the most expensive one where the help over the phone is included. The only help is via emails and you get them only during business hours. Very frustrating to spend a lot of time trying to discover what you need to..." Read more

5 years ago

Administrator in Wholesale star-alt star-alt star-alt star-alt star-alt

"Amazing customer relationship management for the business on small scale projects with flexibility and many perspectives."

5 years ago

User in Information Technology and Services star-alt star-alt star-alt star-alt star-alt

"Insightly CRM is very useful in tracking the sales progression. It allows the user to create new opportunities, leads and tracks the status of the leads. It has direct integration with google apps thus makes life easy as we use google for business. Its easy and self explainatary to use, available on desktop and mobile version. Option to custom create your fi..." Read more

5 years ago

Alice C.

Alice C. star-alt star-alt star-alt star-alt star-alt

Senior Software Development Engineer, CyberCoders

"Customer support staff of this platform is helpful enough to make all my queries worthy enough to be solved at the moment."

5 years ago

Administrator in Electrical/Electronic Manufacturing star-alt star-alt star-alt star-alt star-alt

"I like how easy this was to setup. I was able to set it all up for my company of 15 people by myself."

5 years ago

Seth T star-alt star-alt star-alt star-alt star-alt

"The way that we access Insightly is incredibly easy and compatible with a wide range of computer and mobile devices. We aren't required to download and install any software to our computers. We can just visit the Insightly website, log in and then access all of our company's work information. We can add several people to the group and set roles for each pers..." Read more

5 years ago

Andrei N

Andrei N star-alt star-alt star-alt star-alt star-alt

"The lengths and depths that you can use in this program, is simply astounding. Although a few companies i've worked for, have not used it to the full capacity, i have luckily been exposed to the various layers that atlassian has to offer."

5 years ago

Anna R

Anna R star-alt star-alt star-alt star-alt star-alt

"Insightly CRM is a smart tool for sales business management and it has all the basic features which let us easily manage our all task of sales. Social media integration is great and lets me introduce the product in front of the world."

5 years ago

Meredith C

Meredith C star-alt star-alt star-alt star-alt star-alt

"There is a lot of flexibility with Insightly for integrating other products."

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Solid overall experience. Great-loooking user interface, and easy-to-use. Perhaps Insightly doesn't have a more visual workflow management like other software of its kind has, but the reporting feature is, in my opinion, the strongest feature, it has! You can really get granular with customization of reports, which is hard to find in CRMs of its kind."

5 years ago

User in Education Management star-alt star-alt star-alt star-alt star-alt

"I really enjoy the wide spectrum of of information this software provides. I can compare the amount of money my company brings in with companies with similar areas of expertise."

5 years ago

Joel G star-alt star-alt star-alt star-alt star-alt

"Insightly is an ideal tool that makes it easy for me to obtain very useful information about customers, since through emails I can offer you a response in a timely manner in which I can provide you with sales opportunities. In addition, it offers me a proper integration based on sales management and new projects where I can sort them in large-scale emails du..." Read more

5 years ago

Victor M

Victor M star-alt star-alt star-alt star-alt star-alt

"I really like the flexibility to create any type of workflow you need for any type of team. It's been extremely helpful to customize flows for our marketing team so they can look at a todo list as well as by calendar day."

5 years ago

Executive Sponsor in Alternative Medicine star-alt star-alt star-alt star-alt star-alt

"Cheap, pricing is easy to understand which is a change"

5 years ago

Abigail R star-alt star-alt star-alt star-alt star-alt

"It's an intuitive CRM, making managing opportunities very easy for us. It clearly displays pipeline activity, allows us to plan tasks and manage our contact directory effectively. It has functions to monitor lead activities that are excellent for efficient communication."

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Pricing and features vary widely with what you're willing to pay which is fair and great frankly. There's even a free plan that gives you a sneak peak into the great features. Dashboards and opportunity reports are designed well."

5 years ago

Melinda P. star-alt star-alt star-alt star-alt star-alt

Entrepreneur, Styled Hanger

"My experience with Insightly has been great and has helped me to stay on top of my short and long term goals. I love the to-do list and the fact that it makes it so much easier in business to keep everyone on the same page. I also love the ease of use of this CRM. I've used others that are much more complicated and have quite the learning curve."

5 years ago

Administrator in Architecture & Planning star-alt star-alt star-alt star-alt star-alt

"the simple interface that helps to on-board staff who are unfamiliar with databases or using any type of CRM."

5 years ago

Olivia W star-alt star-alt star-alt star-alt star-alt

"I liked to be able to link contacts to businesses. I also liked every organization to have their own website, and adding a note indicates a new meeting clearly. I love that too and I like the search function. I can add attachments."

5 years ago

Carolyn S. star-alt star-alt star-alt star-alt star-alt

Manager, CommunityWorks

"easy to customise pipeline, good online information support"

5 years ago