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Insightly CRM Reviews & Testimonials

4.3 (1,453)

Reviews: 1,453


5
51%
4
33%
3
10%
2
3%
1
3%

84% of customers would recommend Insightly CRM

Executive Sponsor in Information Services star-alt star-alt star-alt star-alt star-alt

"I like the interface for key contacts and tasks"

10 years ago

Executive Sponsor in Internet star-alt star-alt star-alt star-alt star-alt

"Fairly simple to use. I have been using Salesforce.com for over a decade and since I needed a free product for my startup I had to change. This was somewhat close in philosophy. The only other thing I like is that it is free. But the minute I can pay a penny for a system I will get off Insightly. Their customer service is non-existent. I've not experie..." Read more

10 years ago

Mahendra R. star-alt star-alt star-alt star-alt star-alt

N/A

"Having tried all major CRM tools (and I am old enough to have started with Siebel), I was looking for something that's simple, intuitive, mobile friendly and easy to use. Insightly rocks in every possible way and more. 1) Easiest setup and customization 2) Very cool integration with Google (Google Docs / Calendar / Contacts). Import contacts and viola - i..." Read more

10 years ago

Melissa B. star-alt star-alt star-alt star-alt star-alt

CEO, Business Made Simple

"Having worked with clients using a variety of CRM's we've seen the good, the bad, and the ugly. I often times refer to insightly as the sports car of CRM's because it allows companies to manage sales, contacts, projects, opportunities and client fulfillment in a very clean, efficient and user-friendly way. Some of the features I love best are their pipelines..." Read more

10 years ago

Amit D. star-alt star-alt star-alt star-alt star-alt

"I've been quite a happy Insightly user for the past few years. Lately, I had a growing amount of reminders that didn't get sent to my email. I've missed a few critical milestones and lost a few deals because of that. I just didn't get reminder for tasks I managed at Insightly. So I approached Insightly customer support. Never got them to reply sooner than 4..." Read more

10 years ago

Patrick p. star-alt star-alt star-alt star-alt star-alt

CEO, Tisano, LLC

"Wonderful customer support, always reach a live human knowledgable about the product That can solve issues and help us tailor the tools to meet our needs."

10 years ago

Andrew S. star-alt star-alt star-alt star-alt star-alt

Owner, Keller Williams Realty

"It makes my transaction management seamless. The ability to manage my notes, contacts and each project with an Activity Set keeps my "i's" dotted and "t's" crossed."

10 years ago

Manuel V. star-alt star-alt star-alt star-alt star-alt

Director of Sales, Glass-Media

"With Insightly, Glass-Media is able to track leads, organizations and opportunities stemming from its marketing initiatives. The mobile app is also a big help, with its elegant interface that makes it easy to create a lead and opportunity on the go. In fact, with every restaurant and storefront in the area a potential customer, the sales team often uses the..." Read more

10 years ago

Morgan H. star-alt star-alt star-alt star-alt star-alt

Owner, MorganHege.com

"Insightly works well with Gmail. If you already use Gmail everyday, the insightly Gmail gadget will make your life a dream. Also, the ability build workflows and assign tasks in insightly is very well executed. The ability to integrate with quickbooks online, and mail chimp make this a powerful crm for enterprising small businesses (like mine)"

10 years ago

Noah M star-alt star-alt star-alt star-alt star-alt

"Insightly is a great CRM for a small business. It's much more affordable than alternatives like Pitchbook or Salesforce. It's highly customizable for different businesses. For example, you can design your own sales pipeline that fits your business's standard operating procedures. It's also great for organizing all of your business contacts. By linking those..." Read more

10 years ago

Luke F. star-alt star-alt star-alt star-alt star-alt

CEO, Centercode

"Email transparency, Google Mail/Apps integration, easy project management, great data structure (people, accounts, opportunities, etc), and a very non-invasive interface have had an incredible impact on our business. The constant updates and new features have further improved our capabilities over time. Also, the pricing is amazing."

10 years ago

Bryan W. star-alt star-alt star-alt star-alt star-alt

Owner, www.BlueLakeOffroad.com

"Ease of use and simple interface for small businesses. Integrates well with Google Apps. Low cost model very important and no expert support really needed to custom configure workflow and such."

10 years ago

Jonathan M. star-alt star-alt star-alt star-alt star-alt

CEO, www.trbls.com

"Simple to use, easy to find customer information, customer service is very responsive if you ever have a question, fees are transparent."

10 years ago

Steven F. star-alt star-alt star-alt star-alt star-alt

IT Director, Hudson's Furniture

"What I love is that I can add emails directly to customer records from Gmail and build a simple communication trail with that one customer and share it with others without having to forward or give them access to my inbox."

10 years ago

Justine P. star-alt star-alt star-alt star-alt star-alt

Owner, Cariad Marketing Ltd

"Insightly is great for managing customer data, workflow management and understanding your sales pipeline. It integrates completely with Gmail and Google Drive and is therefore a perfect choice for Google Apps users."

10 years ago

Mark I. star-alt star-alt star-alt star-alt star-alt

Owner, Texas Ironclad

"Great support. This really helped me build relationships that enabled me to sell one company that we started from zero."

10 years ago

Jamie L. star-alt star-alt star-alt star-alt star-alt

Director of Business Development, Platinum Resource Group

"Looking for a SIMPLE CRM to implement for your business - check out Insightly. Ease of Use - Insightly is super easy to implement and use. You can start with an easy sales process and implement within hours. It is also great to use a virtual files with all it's great integration. It is easy to use for projects, HR and vendor management as well as sales. I..." Read more

10 years ago

Tom C. star-alt star-alt star-alt star-alt star-alt

President, BrightHill Group LLC

"Insightly is a very powerful toolkit, and incorporates both CRM and project management into the same application.  This makes it easier to keep track of status, and gives a single list of tasks which can show everything that needs to happen organized by person or by project. Insightly has more powerful sales pipeline management, strong task management, a..." Read more

10 years ago

Jeremy M. star-alt star-alt star-alt star-alt star-alt

Vice President, Green Virgin Products

"I love its ease of use and features. It helps me keep on top of everything I need to get done."

10 years ago

Jenny B. star-alt star-alt star-alt star-alt star-alt

Office Manager, Centercode

"- It's simple and straightforward. - It's easy to self-teach. - It creates transparent communications within the sales team."

10 years ago

Noah M. star-alt star-alt star-alt star-alt star-alt

Sales Associate, Watts Capital

"By linking organizations, contacts, and emails with opportunities, Insightly saves users a ton of time searching for contact information, company information, or your past correspondence. Insightly is also highly customizable for various different kinds of businesses. Its features can be changed to mirror practically any kind of preexisting organizational sy..." Read more

10 years ago

Brenda M. star-alt star-alt star-alt star-alt star-alt

"but when the time came to make a change in the team, we decided to give Insightly a try. During the free trial we were really impressed. We have been using it for about 5 months now on the paid plan and we find new functionality all the time. We love it."

10 years ago

User in Marketing and Advertising star-alt star-alt star-alt star-alt star-alt

"I really enjoyed the user interface of Insightly. Was easy to navigate around the website, and getting information about each individual contact was convenient. Specifically, one of the features that proved to be invaluable was the tags feature. Was really cool to organize contacts by how I saw fit and not have to work within specific, sometimes rigid, crite..." Read more

10 years ago

Raven C star-alt star-alt star-alt star-alt star-alt

"The analytics and reporting system is the part of this program that I like the best. It is well laid out and easy to read. We use this to compare month to month and the performance of our entire sales team."

10 years ago

Suzy F star-alt star-alt star-alt star-alt star-alt

"I like the way that the emails can be linked to the contact / organisation and the history the system gives. The mail chimp integration is also great."

10 years ago