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Insightly CRM Reviews & Testimonials

4.3 (1,446)

Reviews: 1,446


5
51%
4
33%
3
10%
2
3%
1
3%

84% of customers would recommend Insightly CRM

Vincent S. star-alt star-alt star-alt star-alt star-alt

Head of EU Mobile Strategy (SME & CX), Samsung Mobile

"null"

8 years ago

Jennifer L. star-alt star-alt star-alt star-alt star-alt

CEO, Decisions Oriented Inc

"I came across Insightly looking for a Project Tracking Tool that integrates well with Quickbooks. Most of its features are free for up to two users. We use it for Resume Management, Proposal Management, and HR functions as well as all of the customer management. When we get more employees I would not hesitate for a second to pay for a full subscription. The..." Read more

8 years ago

Erika J

Erika J star-alt star-alt star-alt star-alt star-alt

"Very easy to use and a lot of features available to expand. It keeps us organized and everyone can see what is happening at anytime. They have a mobile app which is great for on the go. A lot of times I am out in the field and need to get ahold of a customer and the CRM on the mobile app is great and very easy to use."

8 years ago

Stacy V

Stacy V star-alt star-alt star-alt star-alt star-alt

"Very easy to use and meets the challenging requirements and limited budgets of small business."

8 years ago

User in Real Estate star-alt star-alt star-alt star-alt star-alt

"Areas for all business management - leads, opportunities, projects."

8 years ago

Consultant in Hospital & Health Care star-alt star-alt star-alt star-alt star-alt

"I like that I am able to share information seamlessly with my team. I am able to task information to others, share notes, and collaborate to complete projects."

8 years ago

Tim C star-alt star-alt star-alt star-alt star-alt

"Seemless integration with GMail client. Solid Mobile Android app that allows full access to records. Very strong free-form tagging and linking system. Social media integration with client records. Reasonable opportunity management."

8 years ago

Olayide S. star-alt star-alt star-alt star-alt star-alt

Accountant, American Airsea Cargo Limited

"This is a very good Sales executive/Customers management software application that simplifies and integrates daily workflow."

8 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"I've used various other tools like Insightly and well, this is by far my favorite. It is so easy to use, has an attractive interface, and doesn't have too many complicated features. I would definitely say yes if anyone asked if they should use this tool."

8 years ago

Stephen T. star-alt star-alt star-alt star-alt star-alt

President, Stephen Taylor & Associates Ltd.

"I have used Insightly for a few years in my coaching/consulting business. I find it very easy to use and quite flexible. I particularly like the fact that it works seamlessly with Google for Business. Insightly has a project/case management function which I use for direct coaching. Works very well and links with Google Docs. Every year or so I try other ap..." Read more

8 years ago

Bonnie N. star-alt star-alt star-alt star-alt star-alt

Principle, B Noble Consulting

"Insightly provides a robust solution for small to mid-size business for an extremely affordable price. Support has been easy to work with and the how-tos have all worked on the first shot."

8 years ago

Tyler L star-alt star-alt star-alt star-alt star-alt

"I did like now the system was highly customizable and can be used across many different industries."

8 years ago

Shannon M. star-alt star-alt star-alt star-alt star-alt

EveryThing QuickBooks

"Insightly is easy to use and great for tasks and follow-ups. The biggest frustration is that it does not link to QB. This would be a next big step to make it a game changer."

8 years ago

Christie G. star-alt star-alt star-alt star-alt star-alt

Account Manager, BLKBX Creative Group

"We used this CRM for internal use as we organized and managed our client lists, projects, emails, and tasks. Our business is small but growing rapidly, and our client list grew exponentially within the last year - Insightly's system for tagging, it's icons, and it's organizational taxonomy was extremely helpful. That said, we didn't use all of its capabiliti..." Read more

8 years ago

Fahad F. star-alt star-alt star-alt star-alt star-alt

DeenTek Solutions

"We use Insightly to manage the sales leads and track various stages of a certain customer contract. It is a good tool for the job, but sometimes the setup becomes too complicated, specially for a nontechnical sales force, it could become unusable at some times. Overall, good features specially API integration from a web form."

8 years ago

Matt R. star-alt star-alt star-alt star-alt star-alt

Managing Director, Swiftward

"Our small agency needed a small CRM and Project Management support package so we went looking for a good fit. The person who chose Insightly did her due diligence in terms of functional comparison and interface design. The problem was that the person who selected Insightly had no experience with lead tracking or project management, let alone the software pa..." Read more

8 years ago

Decebal B. star-alt star-alt star-alt star-alt star-alt

Operations Manager, Aventurio

"Because we are a small team we use the free version of the software. Is helpful if you would like to organize yourself and offer a lot of integrations like Gmail but I believe that is missing some features to be a complete product and not make you jump from a solution to another. E.g. I wish to be clear when you add a partner and a client and have the optio..." Read more

8 years ago

David K star-alt star-alt star-alt star-alt star-alt

"Great Functions but need to continue adding"

8 years ago

Michael S. star-alt star-alt star-alt star-alt star-alt

Owner, Groovy house handyman services

"I really needed a way to synchronize all my events keep track of clients... Overall inslightly is okay and much better than nothing but I've had some problems. The first thing that surprised me was that the web based Inslightly calendar does not synchronize with Inslightly app. I had a big problem composing an email and clicking out of it to get informati..." Read more

8 years ago

Tim B. star-alt star-alt star-alt star-alt star-alt

IC3

"We have been using Insightly for about a year. Its integration with gmail has been a big time saver and enhancement to our ability to track and respond to clients. It is easy to use and setup and its web based which means everyone has access to it and it requires no downloads or update on individual computers."

8 years ago

stephanie H. star-alt star-alt star-alt star-alt star-alt

VING (aka via680)

"The team at Insightly are great-responsive and professional. For us, Insightly just wasn't enough, so we moved on to another more integrated product. Good product to start with, though."

8 years ago

User in Marketing and Advertising star-alt star-alt star-alt star-alt star-alt

"I mainly use the task and project management tools"

8 years ago

Executive Sponsor in Consumer Electronics star-alt star-alt star-alt star-alt star-alt

"We have been using Insightly for a couple of years now and are very happy with it's functionality. It is clearly laid out and easy to understand which makes it a good choice for young organizations who may be using a CRM for the first time."

8 years ago

Administrator in Health, Wellness and Fitness star-alt star-alt star-alt star-alt star-alt

"For newly starting or very small business use Insightly is a good option. It is definitely a good place to start with people who are not overly familiar with using a CRM to bring all of the client information to one location and are looking for an inexpensive and simple CRM solution."

8 years ago

Eric H star-alt star-alt star-alt star-alt star-alt

"It's cloud-based and it functions very well on all platforms I have used it on."

8 years ago