What A Room Reviews & Testimonials

4.7 (813)

Reviews: 813


5
84%
4
8%
3
2%
2
2%
1
4%

92% of customers would recommend What A Room

  Showing 5 star reviews only  

Aex R.

Aex R. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"As someone who is not an impulsive buyer, i had a list of Places to check out with my girlfriend over the weekend to find the right sectional. Thanks to the friendliness, knowledge and professionalism of Steven, we found exactly what we were looking for with the right customization.He helped us even to decide on the proper dimensions, setup and color..." Read more

3 years ago

Aex R.

Aex R. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"As someone who is not an impulsive buyer, i had a list of Places to check out with my girlfriend over the weekend to find the right sectional. Thanks to the friendliness, knowledge and professionalism of Steven, we found exactly what we were looking for with the right customization. He helped us even to decide on the proper dimensions, setup and color with..." Read more

3 years ago

mohammad rezvani

mohammad rezvani star-alt star-alt star-alt star-alt star-alt

"My wife and I were looking for a sectional sofas, we visited many stores in Bay until we found what a room where we have been working with Steve. He worked with us through choosing fabrics, and gave us good recommendations. He helped us with our decision since there are many nice furniture in the show room, and it is hard to make decision. Overall, we are ve..." Read more

3 years ago

Google review

Angie H.

Angie H. star-alt star-alt star-alt star-alt star-alt

Palo Alto, CA

"We ordered a leather powered sectional recliner from what-a-room, but when we got it I found out that the color isn't right (we ordered beige but they delivered white.) I let the store know right away. The owner Steven was really nice on helping me exchange to the color I wanted, but I need to wait another 8 weeks for my actual sectional to arrive. Steven ga..." Read more

3 years ago

Angie H. star-alt star-alt star-alt star-alt star-alt

Palo Alto, CA

"We ordered a leather powered sectional recliner from what-a-room, but when we got it I found out that the color isn't right (we ordered beige but they delivered white.) I let the store know right away. The owner Steven was really nice on helping me exchange to the color I wanted, but I need to wait another 8 weeks for my actual sectional to arrive. Steven ga..." Read more

3 years ago

Jenny N.

Jenny N. star-alt star-alt star-alt star-alt star-alt

Crocker-Amazon, San Francisco, CA

"Overall we loved our experience at What A Room. We were greeted the moment we stepped through the door and then we were given our space to browse. Shopping without all eyes on us...is a plus!! Once we were done browsing, Steven was super helpful and knowledgeable, and gave us things to consider that we never thought we needed to consider in a couch...." Read more

4 years ago

Loc T.

Loc T. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Really nice place with a great showroom! Walked out of here with 6 new dining room chairs. Prices were affordable, didn't need to break the bank for quality. Brian was super helpful in giving me a few different options to pick from. Will definitely be back in the future!"

4 years ago

Thomas T.

Thomas T. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We went to What A Room on a weekend and was met by Steven. He was very informative and knowledgeable about furniture styles and helped us pick out 4 great pieces for our dining room. Service was amazing, and for the price of our pieces, we definitely felt like we got a bargain! The chairs were great quality and very comfortable, definitely would recommend th..." Read more

4 years ago

Sheela G.

Sheela G. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"We are very happy with our recent purchase from this store. Three things that stood out - 1. This was the only store where we liked more than one sofas. They have put a lot of thought into what they put on display instead of filling up space with items that you would likely pass.2. You have the luxury of extreme customization - We had few aspects we..." Read more

4 years ago

Joe M.

Joe M. star-alt star-alt star-alt star-alt star-alt

Riverside, CA

"This place continues to amaze me with their excellent services and amazing deals on affordable furnitures and wide selection of sofas, chairs, tables, and more. Highly recommend anyone currently moving in the bay area and looking to upgrade or spruce up their home decor.

Thanks again"

4 years ago

Brian V.

Brian V. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Whoa I love the new location they have, especially that 15ft metal wall centerpiece they have on the left side of the store, so fancy. There showrooms is so stylish and not bland like those typical Asian furniture stores you see in the Bay area, quite the opposite actually. Love their selections and variety of styles. Competitive prices thats matches the qua..." Read more

4 years ago

C R.

C R. star-alt star-alt star-alt star-alt star-alt

Cupertino, CA

"We ordered custom furniture from What a Room. Both Steven and his brother were very helpful from the start. They helped us select the right firmness on the sofa, right colors and length. They also advised on the right size of sofa based on the room size. We ordered 2 sofas and 2 swivel chairs and are very happy so far with their quality and customer support...." Read more

4 years ago

Falguni Patel

Falguni Patel star-alt star-alt star-alt star-alt star-alt

"Good customer service!"

4 years ago

Google review

Pravina V.

Pravina V. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Update: ***********+Dan called to resolve the situation. Truly appreciative of the call. Thanks Dan for helping resolve the situation He resolved the situation by1. Apologizing for the lack of communication2. Offering a loaner couch which meets our fabric requirements (allergy issues to microfiber)3. Offering a choice of a..." Read more

4 years ago

Michelle R.

Michelle R. star-alt star-alt star-alt star-alt star-alt

Hollister, CA

"I ordered several things (couches and accent chairs) and I was extremely satisfied on the quality. Even though the couches took time to arrive, due to Covid and being customized, I loved the customer service, the attention received, the follow-up, and always been kept on the know of my delivery. Would definitely recommend this place and will use it in the fu..." Read more

4 years ago

Andrea Brisker

Andrea Brisker star-alt star-alt star-alt star-alt star-alt

"Incredibly helpful staff. Would recommend checking this place out to anyone in the market for a couch."

4 years ago

Google review

Vinh D.

Vinh D. star-alt star-alt star-alt star-alt star-alt

Milpitas, CA

"I've been going to what a room for quite some time now, and they always have the best service and furniture! My wife and I recently decided to upgrade our couch and came in to see what they had. Right away, we were greeted by Steven, who was very polite and knowledgeable. He helped us find the perfect sectional! We live in a small place so they were..." Read more

4 years ago

Jigar G.

Jigar G. star-alt star-alt star-alt star-alt star-alt

Cupertino, CA

"Really good stuff and the staff were super friendly. They helped us go thought the catalogues and picked the best stuff according to our needs"

4 years ago

Urvesh P.

Urvesh P. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We learnt about this store via Yelp. We went there shopping for bedroom furniture but they had good collection of dining tables. We ended up buying dining table, coffee table, and night stands from them. We were happy with how they responded to our questions and overall collection of furniture"

4 years ago

Ranjini S.

Ranjini S. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I made two purchases over the past year - a custom sofa set earlier this year and more recently, a bed frame/nightstand set.  All products have been of high quality and the price point is competitive with similar products at other stores.  During my search for a bed frame, I looked at many places and then contacted Steven (who had helped me while purchas..." Read more

4 years ago

Orchid P.

Orchid P. star-alt star-alt star-alt star-alt star-alt

Saratoga, CA

"Are you picky? Do you want quality, custom furniture in a reasonable amount of time, even during the pandemic? Then What a Room is the place for you! Steven and Daniel patiently answered all our questions (and we had A LOT!), they listened to what we were looking for, gave us suggestions based on our needs and floor plan, and helped us design a custo..." Read more

4 years ago

Livia Ulicna

Livia Ulicna star-alt star-alt star-alt star-alt star-alt

"We really liked the experience in What a room and we will definitely come back. We bought sofa and ottoman, made exactly based on our wishes. The expected delivery was 3-4 weeks and it was 4 weeks to the day, which in COVID situation is really fast."

4 years ago

Google review

Bronco B.

Bronco B. star-alt star-alt star-alt star-alt star-alt

New York, NY

"What a service! Bought a custom sectional, came exactly as we had ordered it and it was gorgeous. A few months in, one section started squeaking so I called them. They took care of it all under warranty - picked it up, fixed it, dropped it off 3 wks later. Not only do they offer a great product but also good service and warranty."

4 years ago

Adam A.

Adam A. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Great service and great quality!! We originally bought a couch from west elm and we did not love it. We ended up selling it and coming here to get a custom couch made for us exactly how we wanted. We absolutely love it and will be recommending to all our friends and family. It's the perfect addition to our new home!"

4 years ago

Adam A. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Great service and great quality!! We originally bought a couch from west elm and we did not love it. We ended up selling it and coming here to get a custom couch made for us exactly how we wanted. We absolutely love it and will be recommending to all our friends and family. It's the perfect addition to our new home!"

4 years ago