What A Room Reviews & Testimonials

4.7 (686)

Reviews: 686


5
85%
4
8%
3
2%
2
2%
1
4%

93% of customers would recommend What A Room

  Showing 5 star reviews only  

Damion H.

Damion H. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Working with Daniel was a blessing. He was able produce the sofa that was our vision. We are so pleased with the way it looks that we will continue to do business with What-A-Room and Daniel again. I have recommend them to our friends and family."

4 years ago

Abe S.

Abe S. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Had such a good experience getting a sectional sofa here. I had a very specific list of things I was looking for in a sofa and this place was able to check all the boxes, including rushed delivery to San Francisco! So many good fabrics and colors to choose from, and was able to customize everything from width, depth, shape, arms, and even cushion firmness!..." Read more

4 years ago

Zee S.

Zee S. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Our customized sofa came as expected even after a bit longer delay due to COVID, we are really happy about the final product as we did have a very high expectation."

4 years ago

Damion H.

Damion H. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Working with Daniel was a blessing. He was able produce the sofa that was our vision. We are so pleased with the way it looks that we will continue to do business with What-A-Room and Daniel again. I have recommend them to our friends and family."

4 years ago

Ok

Ok star-alt star-alt star-alt star-alt star-alt

"Great service and very customizable couch / sofa ordering"

4 years ago

Google review

Cheryl E.

Cheryl E. star-alt star-alt star-alt star-alt star-alt

Clifton, NJ

"We always go to What A Room for our furniture needs, and for the second time around, I wasn't disappointed with how the overall look came out.  Steven Lam, a young entrepreneur, has a lot to offer, in terms of his interior design insights and suggestions, pretty reasonable practical furniture costs too! Very easy to deal with, knowingly that we ordered a bun..." Read more

4 years ago

Cheryl E.

Cheryl E. star-alt star-alt star-alt star-alt star-alt

Clifton, NJ

"We always go to What A Room for our furniture needs, and for the second time around, I wasn't disappointed with how the overall look came out. Steven Lam, a young entrepreneur, has a lot to offer, in terms of his interior design insights and suggestions, pretty reasonable practical furniture costs too! Very easy to deal with, knowingly that we ordered a bun..." Read more

4 years ago

Marcos M.

Marcos M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I've been looking for a nice and comfortable couch for a few weeks, so I went to "What A Room" and I do not regret my purchase everything is perfect my family love it!
People are friendly, helpful, they don't force you to buy.
There are a lot of choices.
See ya next shopping!"

4 years ago

Marcos M.

Marcos M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I've been looking for a nice and comfortable couch for a few weeks, so I went to "What A Room" and I do not regret my purchase everything is perfect my family love it! People are friendly, helpful, they don't force you to buy. There are a lot of choices. See ya next shopping!"

4 years ago

Serena K.

Serena K. star-alt star-alt star-alt star-alt star-alt

Fremont, CA

"Can't wait to buy more furniture!! Patio furniture is next on the list. They have a lot of options and styles and they are always giving great suggestions and input based on photos I show them. Very helpful and easy to communicate with."

4 years ago

Serena K.

Serena K. star-alt star-alt star-alt star-alt star-alt

Fremont, CA

"Can't wait to buy more furniture!! Patio furniture is next on the list. They have a lot of options and styles and they are always giving great suggestions and input based on photos I show them. Very helpful and easy to communicate with."

4 years ago

Diana P.

Diana P. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"My roommate and I went here to look around for some furniture for our new place. Upon entering the showroom, we were greeted from a distance and both gentleman were wearing face masks for our protection. Dan helped us and was very professional and helpful. He was very knowledgeable and help us to imagine what the furniture would look like with the space we s..." Read more

4 years ago

Diana P.

Diana P. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"My roommate and I went here to look around for some furniture for our new place. Upon entering the showroom, we were greeted from a distance and both gentleman were wearing face masks for our protection. Dan helped us and was very professional and helpful. He was very knowledgeable and help us to imagine what the furniture would look like with the space we s..." Read more

4 years ago

Will C.

Will C. star-alt star-alt star-alt star-alt star-alt

Palo Alto, CA

"Right as Covid-19 was hitting, we had ordered some chairs, a 1.5 sized love seat, restuffing of sofa cushions and resizing of the sofa legs.  Steve - the owner - has been very gracious and did what could be done during this difficult time to finish the order.  Restuffing the couch cushions proved to be the most challenging, since one of his suppliers was mos..." Read more

4 years ago

Will C. star-alt star-alt star-alt star-alt star-alt

Palo Alto, CA

"Right as Covid-19 was hitting, we had ordered some chairs, a 1.5 sized love seat, restuffing of sofa cushions and resizing of the sofa legs. Steve - the owner - has been very gracious and did what could be done during this difficult time to finish the order. Restuffing the couch cushions proved to be the most challenging, since one of his suppliers was mos..." Read more

4 years ago

Moe E.

Moe E. star-alt star-alt star-alt star-alt star-alt

Morgan, UT

"I was very happy and impressed with the service I received from Quynh at What A Room. I had been searching all over the Internet for a particular piece of furniture that had apparently been discontinued. I found a few, and for decent prices, but for one reason or another it did not work. The most common problem was delivery availability. When I found What A..." Read more

4 years ago

Moe E.

Moe E. star-alt star-alt star-alt star-alt star-alt

Morgan, UT

"I was very happy and impressed with the service I received from Quynh at What A Room. I had been searching all over the Internet for a particular piece of furniture that had apparently been discontinued. I found a few, and for decent prices, but for one reason or another it did not work. The most common problem was delivery availability. When I found What A..." Read more

4 years ago

Diana L.

Diana L. star-alt star-alt star-alt star-alt star-alt

Santa Clara, CA

"We had trouble finding what we were looking for "off the shelf" because we wanted a double chaise.  So happy we came across What a Room and was able to customize our couch to the exact dimensions and comfort we wanted.   Ordering was smooth with Daniel's help and delivery staff was friendly.  We are enjoying our new couch, esp during SIP."

4 years ago

Diana L.

Diana L. star-alt star-alt star-alt star-alt star-alt

Santa Clara, CA

"We had trouble finding what we were looking for "off the shelf" because we wanted a double chaise. So happy we came across What a Room and was able to customize our couch to the exact dimensions and comfort we wanted. Ordering was smooth with Daniel's help and delivery staff was friendly. We are enjoying our new couch, esp during SIP."

4 years ago

Love F.

Love F. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Talk about customer service. I bought several pieces of nice furniture here about a year ago. Incredible pieces. Well unfortunately my bed was faulty and broke. It broke during the pandemic and everything was closed. Well I emailed them and go a response right away saying they would check into the issue. I got another email about a week later (everything goi..." Read more

4 years ago

Love F.

Love F. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Talk about customer service. I bought several pieces of nice furniture here about a year ago. Incredible pieces. Well unfortunately my bed was faulty and broke. It broke during the pandemic and everything was closed. Well I emailed them and go a response right away saying they would check into the issue. I got another email about a week later (everything goi..." Read more

4 years ago

Christopher W.

Christopher W. star-alt star-alt star-alt star-alt star-alt

Dublin, CA

"What A Room is a great company to help setup your home. The owner takes great pride in the service , quality of the furniture and overall experience the customer has. I've purchased my very first couch from What A Room. I still remember the day it was delivered to my home. It was like opening a Christmas gift in June. I truly appreciate the professionalism,..." Read more

4 years ago

Christopher W.

Christopher W. star-alt star-alt star-alt star-alt star-alt

Dublin, CA

"What A Room is a great company to help setup your home. The owner takes great pride in the service , quality of the furniture and overall experience the customer has. I've purchased my very first couch from What A Room. I still remember the day it was delivered to my home. It was like opening a Christmas gift in June. I truly appreciate the professionalism,..." Read more

4 years ago

Katherine Grubbs

Katherine Grubbs star-alt star-alt star-alt star-alt star-alt

"Incredible personalized shopping experience.... helped me design guest room with bed, side tables, and dresser. Amazing quality for price. Kind patient and accommodating. Will continue to be a repeat customer. Family owned. They will work with you, comb through books of endless possibilities and help you design the perfect space. Photos included of bedroom..." Read more

4 years ago

Google review

Ilana T.

Ilana T. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"This review is long overdue, and since "shelter in place" started I have an even greater love for my couch from What A Room! I purchased the couch for our living room about 6 months ago after looking at many, many furniture retailers. I knew I wanted a couch that was  modern with metal legs, comfortable, and could withstand my toddler. However, every..." Read more

4 years ago