What A Room Reviews & Testimonials

4.7 (686)

Reviews: 686


5
85%
4
8%
3
2%
2
2%
1
4%

93% of customers would recommend What A Room

  Showing 5 star reviews only  

Rhodan M.

Rhodan M. star-alt star-alt star-alt star-alt star-alt

Newark, CA

"tl;dr Great selections, great customer service, great product, and great experience. [Initial Contact and Purchase] As soon as me and my fiancé walked in, we were happily greeted by the staff. They didn't come off pushy or judgey and allowed us an ample amount of time to peruse the show floor. Once we figured out a rough idea of what we wanted, we were h..." Read more

2 years ago

Joe R.

Joe R. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Awesome service and great showroom. Very easy to work with and Will help find alternatives from various suppliers as needed."

2 years ago

Joe R. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Awesome service and great showroom. Very easy to work with and Will help find alternatives from various suppliers as needed."

2 years ago

Bao N.

Bao N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Absolutely loved the custom couch ordered from What A Room! Ordered the cloud couch style like restoration hardware and 2 accent chairs. Good quality heavy down cushions that keep it's shape. Great customer service from Duy, would highly recommend ordering from this store again."

2 years ago

Bao N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Absolutely loved the custom couch ordered from What A Room! Ordered the cloud couch style like restoration hardware and 2 accent chairs. Good quality heavy down cushions that keep it's shape. Great customer service from Duy, would highly recommend ordering from this store again."

2 years ago

Tracy N.

Tracy N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"So disappointed because I just realized I will likely only buy a few couches in the course of my life so there's a limit to the number of times I'll visit What A Room. They are literally THAT great. When I began researching to furnish my new apartment, I quickly found out that the couch of my dreams cost anywhere between 5-9k online. Thankful..." Read more

2 years ago

Yan C.

Yan C. star-alt star-alt star-alt star-alt star-alt

Fremont, CA

"We bought our custom made couch here. We placed the order in January, and received the couch in March. From the start, we have received great service. The staff are friendly and knowledge, and very patient with us as we worked through the different options and the height of the back etc.. we have received our couch on time, and have been using it for more th..." Read more

2 years ago

Holly D.

Holly D. star-alt star-alt star-alt star-alt star-alt

CA, CA

"We have been shopping around for a new couch and are so happy we found What a Room through a friend's recommendation. We've been looking for a custom size couch and they were very accommodating with what size we want. Steven has been very helpful and patiently answered all of our questions and helped us to design a custom-made Couch and sleeper sofa., we can..." Read more

2 years ago

Holly D. star-alt star-alt star-alt star-alt star-alt

CA, CA

"We have been shopping around for a new couch and are so happy we found What a Room through a friend's recommendation. We've been looking for a custom size couch and they were very accommodating with what size we want. Steven has been very helpful and patiently answered all of our questions and helped us to design a custom-made Couch and sleeper sofa., we can..." Read more

2 years ago

Yan C. star-alt star-alt star-alt star-alt star-alt

Fremont, CA

"We bought our custom made couch here. We placed the order in January, and received the couch in March. From the start, we have received great service. The staff are friendly and knowledge, and very patient with us as we worked through the different options and the height of the back etc.. we have received our couch on time, and have been using it for more th..." Read more

2 years ago

Tracy N.

Tracy N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"So disappointed because I just realized I will likely only buy a few couches in the course of my life so there's a limit to the number of times I'll visit What A Room. They are literally THAT great. When I began researching to furnish my new apartment, I quickly found out that the couch of my dreams cost anywhere between 5-9k online. Thankfully What A Ro..." Read more

2 years ago

Jade T.

Jade T. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We ordered our couch last summer and we expected to get delivered sometime in the fall but due to covid our new home construction kept getting delayed. Their team is professional and we're very patience for us. Every month, one of their team member would reach out to us and see if we are ready for delivery or not and today we finally got our couch delivered...." Read more

2 years ago

Jade T. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We ordered our couch last summer and we expected to get delivered sometime in the fall but due to covid our new home construction kept getting delayed. Their team is professional and we're very patience for us. Every month, one of their team member would reach out to us and see if we are ready for delivery or not and today we finally got our couch delivered...." Read more

2 years ago

Quynh M.

Quynh M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"My husband and I recently purchased a home and we needed to furnish our living room. While many other retailers had numerous delays and issues affecting expected delivery dates for big furniture pieces, we were lucky enough to work with Brian who went above and beyond to get us a custom made sectional in 4 weeks! We also had a hard time finding a big enough..." Read more

2 years ago

Quynh M.

Quynh M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"My husband and I recently purchased a home and we needed to furnish our living room. While many other retailers had numerous delays and issues affecting expected delivery dates for big furniture pieces, we were lucky enough to work with Brian who went above and beyond to get us a custom made sectional in 4 weeks! We also had a hard time finding a big enough..." Read more

2 years ago

Ces C.

Ces C. star-alt star-alt star-alt star-alt star-alt

Salinas, CA

"Steve is the man!! Great Custermer service and awesome furniture. We got a custom made couch that my wife is in love with. Highly recommend this store, give them your trust!"

2 years ago

Ces C. star-alt star-alt star-alt star-alt star-alt

Salinas, CA

"Steve is the man!! Great Custermer service and awesome furniture. We got a custom made couch that my wife is in love with. Highly recommend this store, give them your trust!"

2 years ago

Van D.

Van D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We love our new couch, Dan! All our guests really like it too. It's actually a lot nicer and more comfy than our new Pottery Barn couch (which took us 7 months to receive). What A Room had our huge couch completed and delivered within 6 weeks, as promised. Thanks for helping us! Will refer everyone we know here."

2 years ago

Vannie D.

Vannie D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We love our new couch, Dan! All our guests really like it too. It's actually a lot nicer and more comfy than our new Pottery Barn couch (which took us 7 months to receive). What A Room had our huge couch completed and delivered within 6 weeks, as promised. Thanks for helping us! Will refer everyone we know here."

2 years ago

Hema S.

Hema S. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We were in dire need of baby proof dining tables set. The store associate was very helpful, friendly and gave us knowledge about the material, kind of dining table and provided details over the sets we had queries with.

Great place to shop for dining set and other furniture. Would highly recommend to anyone who is shopping for furniture any day:-)"

2 years ago

Hema S. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We were in dire need of baby proof dining tables set. The store associate was very helpful, friendly and gave us knowledge about the material, kind of dining table and provided details over the sets we had queries with. Great place to shop for dining set and other furniture. Would highly recommend to anyone who is shopping for furniture any day:-)"

2 years ago

Valerie P.

Valerie P. star-alt star-alt star-alt star-alt star-alt

Cupertino, CA

"Writing his from our new custom couch that was hand delivered this morning! I love it so much!My partner and I had a great experience selecting and customizing the perfect couch for our home. We were able to select a tufting design from a different model to suit our taste. The microfiber upholstery is beautiful and comfortable, and it arrived with two ma..." Read more

2 years ago

Jonathan Y.

Jonathan Y. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We have just received our dream couch! A wonderful place with good quality furniture and INFINITE CUSTOMIZATION. They were even able to accommodate tufting styles that are not standard to the model. If you know what you like and have not been satisfied by off the shelf retailers, build it yourself here! As a bonus, the couch even came with pillows that we we..." Read more

2 years ago

Harry M.

Harry M. star-alt star-alt star-alt star-alt star-alt

Mountain View, CA

"Our long search for a sofa which is comfortable to both my husband (6 feet) and me(5.5) came to an end! Dan helped us to pick the right dimenions which are comfortable to both of us. Sofa was delivered on the promised date as well(approx 2 months time - which is very reasonable during these pandemic times, especially since we customized everything). Delivery..." Read more

2 years ago

Vishal Patel

Vishal Patel star-alt star-alt star-alt star-alt star-alt

"Steven was a huge help to my wife and I looking for a new couch. His store was busy, but he still spent the time showing us every detail of couches that would fit our home. He went over the colors, fabrics, sizes, firmness, styles and even did a 3D rendering of what the couch would look like in our new home. He kept us updated every step of the way and even..." Read more

2 years ago

Google review