What A Room Reviews & Testimonials

4.7 (857)

Reviews: 857


5
84%
4
8%
3
2%
2
2%
1
4%

92% of customers would recommend What A Room

  Showing 5 star reviews only  

Huseyn Aydemirov

Huseyn Aydemirov star-alt star-alt star-alt star-alt star-alt

"Godd"

a year ago

Google review

Lisa Wood

Lisa Wood star-alt star-alt star-alt star-alt star-alt

"We had a fabulous experience with buying a sofa at What A Room. The options for customization were amazing and the sales staff was easy to work with. The quality of the sofa is much higher than at other furniture places. We are very happy with our purchase."

a year ago

Google review

Mike Dedmon

Mike Dedmon star-alt star-alt star-alt star-alt star-alt

"Both the in store staff and delivery staff were awesome. I had a custom order, Duy helped out and was very responsive both over email and text. The delivery team removed our old couch along with an extra table we had trouble getting rid of."

a year ago

Google review

Yeon Kim

Yeon Kim star-alt star-alt star-alt star-alt star-alt

"Great quality furniture and amazing service. Hidden gem in San Jose."

a year ago

Google review

Kirit Patel

Kirit Patel star-alt star-alt star-alt star-alt star-alt

"The sofa set arrived on time and was efficiently set up in the room. Excellent service and quality; highly recommend for a hassle-free experience. Comfortable and stylish addition to our home."

a year ago

Google review

Vianna Briscoe

Vianna Briscoe star-alt star-alt star-alt star-alt star-alt

"I called what room re a particular bar stool all my questions were answered and I placed an order and visited the store to see the bar stool upon finalizing the order. They were very accommodating and I felt very comfortable with then, my sales person was Dewey! Thank you Dewey!"

2 years ago

Google review

Bao Nguyen

Bao Nguyen star-alt star-alt star-alt star-alt star-alt

"Great service and really easy to order custom furniture!"

2 years ago

Google review

Nechama R

Nechama R star-alt star-alt star-alt star-alt star-alt

"What-A-Room just delivered our order which included cushions for a metal futon frame, and a full size bed mattress. We are so beyond impressed with both the cushions and the mattress!! The look and feel are incredibly high quality and I am so grateful to have found What-A-Room! They are that rare exception of a business that has integrity in how they deal wi..." Read more

2 years ago

Google review

Ann R. star-alt star-alt star-alt star-alt star-alt

Campbell, CA

"What-A-Room just delivered our order which included cushions for a metal futon frame and a full size bed mattress. We are so beyond impressed with both the cushions and the mattress!! The look and feel are incredibly high quality and I am so grateful to have found What-A-Room! They are that rare exception of a business that has integrity in how they deal wit..." Read more

2 years ago

Ann R. star-alt star-alt star-alt star-alt star-alt

Campbell, CA

"What-A-Room just delivered our order which included cushions for a metal futon frame and a full size bed mattress. We are so beyond impressed with both the cushions and the mattress!! The look and feel are incredibly high quality and I am so grateful to have found What-A-Room! They are that rare exception of a business that has integrity in how they deal wit..." Read more

2 years ago

Cecilia Jaroslawsky

Cecilia Jaroslawsky star-alt star-alt star-alt star-alt star-alt

"The sofa I ordered was exactly as I was hoping for; great sofa; great delivery folks and a great value."

2 years ago

Google review

Louis P.

Louis P. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"We love our couch. Amazing service. Hoping it holds up. Do not buy your couch from anywhere else. These are MADE IN USA!!!"

2 years ago

Jack R.

Jack R. star-alt star-alt star-alt star-alt star-alt

Fountain Valley, CA

"Excellent customer service! Daniel is the man! We got a 1.5 seat couch recliner and the process was smooth and a lot of fabric and customization options made the decision easy."

2 years ago

Jack R.

Jack R. star-alt star-alt star-alt star-alt star-alt

Fountain Valley, CA

"Excellent customer service! Daniel is the man! We got a 1.5 seat couch recliner and the process was smooth and a lot of fabric and customization options made the decision easy."

2 years ago

Michael Costello

Michael Costello star-alt star-alt star-alt star-alt star-alt

"The sales team has top notch service, knowledgeable, patient and not pushy. They can customize furniture to fit you or your room perfectly. I would not hesitate to recommend them or use them again, I wish I needed more furniture."

2 years ago

Google review

Carine M.

Carine M. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"It has been approximately 6 weeks since we had our custom L sectional delivered to us and it has hands down been the most comfortable couch we have ever owned! We were reluctant to spend that kind of money on a couch but for people who spend more hours on the couch than our bed we felt we needed to bite the bullet and we are so happy we did!!! We ordered one..." Read more

2 years ago

Carine M.

Carine M. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"It has been approximately 6 weeks since we had our custom L sectional delivered to us and it has hands down been the most comfortable couch we have ever owned! We were reluctant to spend that kind of money on a couch but for people who spend more hours on the couch than our bed we felt we needed to bite the bullet and we are so happy we did!!! We ordered one..." Read more

2 years ago

Thi-Van Nguyen

Thi-Van Nguyen star-alt star-alt star-alt star-alt star-alt

"We went to so many furniture stores and was getting so overwhelmed, a friend recommended us to What A Room and what a find it was. The customer service particularly was on point, especially Duy. He was so patient with us, allowed us to sit in all the different sofas and worked with us to find the perfect sofa for our living room. Our sofa came earlier than..." Read more

2 years ago

Google review

M M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Great service and great showroom. Owners helped me and my mother choose pieces for her new home. They special ordered a couple fabulous custom pieces and made it really easy for her! We will be back for a coffee table soon"

2 years ago

M M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Great service and great showroom. Owners helped me and my mother choose pieces for her new home. They special ordered a couple fabulous custom pieces and made it really easy for her! We will be back for a coffee table soon"

2 years ago

J Fang

J Fang star-alt star-alt star-alt star-alt star-alt

"Searching for the perfect couch had always been a long, arduous endeavor that involved pouring over online couch measurements and measuring countless couches in person in showrooms. After not being able to find a couch that would fit our space perfectly and not wanting to compromise, we decided to visit What A Room after hearing about the company online. Ove..." Read more

2 years ago

Google review

Andrew Martin

Andrew Martin star-alt star-alt star-alt star-alt star-alt

"We bought a couch last year from What A Room and I can't say enough good things about both the experience and post sale support. Duy was great in walking us through the options and very patient in allowing us to hem and haw over materials (we took multiple large samples home). What I love about What A Room is the variety of styles, the degree of customizati..." Read more

2 years ago

Google review

Chartchapol Pannaew

Chartchapol Pannaew star-alt star-alt star-alt star-alt star-alt

"Absolutely superb, as usual. Built me a sofa to match very detailed custom specifications, turned it around in 3 weeks and then happily held it in storage for me until we could receive it at our new house. Made in the USA, quality is far and away superior to anything in a retail showroom. I will work with Bryce and the team every time I can! What A Room is..." Read more

2 years ago

Google review

Adam Berry

Adam Berry star-alt star-alt star-alt star-alt star-alt

"The customer service has been fantastic. They offer great customizations, colors, and materials. They promptly set us swatches. We are super excited to get our new couch! I'll update my review once we get it but I have only heard good things. Special shout-out to Gordon and Steven."

2 years ago

Google review

Tammy L.

Tammy L. star-alt star-alt star-alt star-alt star-alt

Fremont, CA

"Really positive experience buying our couch from What a Room! We just moved into a new space and wanted to maximize the area, so we went the route of getting a custom couch made to size for our space. You'd think it was easy to find a good couch to fit your space, but home builders aren't building thinking about you'd want to furnish the space, and all optio..." Read more

2 years ago