What A Room Reviews & Testimonials

4.7 (686)

Reviews: 686


5
85%
4
8%
3
2%
2
2%
1
4%

93% of customers would recommend What A Room

  Showing 5 star reviews only  

David D.

David D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Reason for the visit: needed a new sectional couch and bedroom set Why I'm glad I shopped here: ability to have a couch custom made Service: Great - thanks Dan. Rating: 5* I'm glad I found What A Room! I was tired of going to all of the big box stores and finding couches that I "kinda" liked vs couches I really liked. Dan was really helpful with designing..." Read more

10 years ago

Michelle M.

Michelle M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Overall GOOD. We went in from word of mouth from indirect friends who ordered from here and other Yelp reviews. Close by us and plenty of parking. Customer service is superb very attentive and honest. Not pushy and the lady even suggested we take our time and not spend too much money at once! They give honest opinions even if it means they don't make a s..." Read more

10 years ago

Michelle M.

Michelle M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Overall GOOD. We went in from word of mouth from indirect friends who ordered from here and other Yelp reviews. Close by us and plenty of parking. Customer service is superb very attentive and honest. Not pushy and the lady even suggested we take our time and not spend too much money at once! They give honest opinions even if it means they don't make a sale..." Read more

10 years ago

Kathy N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Thank goodness for What A Room! I was moving into a new place and needed a new Bed frame. Dan was the first person who greeted me and helped right away. I told him what we needed and he was so nice, I didn't feel rushed in making my purchase! Because I was on a timeline, Dan scheduled the a quick and speedy delivery. I'm so in love with my purchase!! I get..." Read more

10 years ago

Michael N.

Michael N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Purchased 2 bed frames, a dresser and 4 nightstands from Dan and Ken. The service was great! Dan very helpful in finding the best fit for my bedroom set and everything was done to exactly my liking. Any and all my questions regarding my options and fit were answered quickly. Set up and delivery was fast and was done sooner than I expected. Extremely happy wi..." Read more

10 years ago

Linda N.

Linda N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We spent a year looking for just the right furniture for our home before we came to What A Room. Once we sat down and discussed the exact style and theme we wanted for the house, Dan was able to show us all the options we had for a round dining table, living room sofa, bench table, coffee table, and love seat, (basically, furniture for our entire first floor..." Read more

10 years ago

David D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I was looking for a bedroom and living room set and am glad I found What A Room! I worked with Ken and he helped my wife and I pick out some great pieces. The staff here is super nice and knowledgeable and the prices are very reasonable. Don't worry if you don't see anything you don't like in the showroom, they have lots of catalogs you can go through to..." Read more

10 years ago

Erin V.

Erin V. star-alt star-alt star-alt star-alt star-alt

Fremont, CA

"Found this place on Yelp after having visited two others in the area. It's located in a strip mall next to California Sourdough. The outside of the place looked a little sketchy - the kind of place that makes you instantly want to turn around and think, "Nope, not going to find anything in there!", but the inside was quite the opposite. The showcase room..." Read more

10 years ago

Tuanh N.

Tuanh N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Let me start of by saying the staff was incredibly friendly and helpful. My gf and I were looking for a dining room table and couches for our house and had a particular look we wanted to achieve. We had been shopping around for quite some time but couldn't make a decision. It was with the help from Dan that we were able to make up our minds...." Read more

10 years ago

Landon N.

Landon N. star-alt star-alt star-alt star-alt star-alt

Dublin, CA

"We just received our custom couch from What a Room! and couldn't be happier! So many options when it comes to ordering custom couches from What a Room!. They offer various material, color, texture, filling firmness, configuration, and style. Custom furniture is the way to go! We originally wanted microfiber and somewhat old fashioned looking couch bu..." Read more

10 years ago

Landon N.

Landon N. star-alt star-alt star-alt star-alt star-alt

Dublin, CA

"We just received our custom couch from What a Room! and couldn't be happier! So many options when it comes to ordering custom couches from What a Room!. They offer various material, color, texture, filling firmness, configuration, and style. Custom furniture is the way to go! We originally wanted microfiber and somewhat old fashioned looking couch but supe..." Read more

10 years ago

Tuanh N.

Tuanh N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Let me start of by saying the staff was incredibly friendly and helpful. My gf and I were looking for a dining room table and couches for our house and had a particular look we wanted to achieve. We had been shopping around for quite some time but couldn't make a decision. It was with the help from Dan that we were able to make up our minds. He is knowle..." Read more

10 years ago

Scott H.

Scott H. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I purchased my living room and bedroom set from what a room and everything turned out perfect. From start to finish the experience was great! Ken was very helpful with helping me pick out a matching set. Delivery was on time and set up was quick. I would definitely go back again when I need new furniture."

10 years ago

Louis L.

Louis L. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"These guys were super in helpful in finding me what I needed. Everything was smooth, simple, and on time. My home looks beautiful thanks to them."

10 years ago

Andrea M. star-alt star-alt star-alt star-alt star-alt

Cupertino, CA

"We bought our 3-piece sectional a bit over a year ago and I still love it. It's huge (we got it custom overstuffed and really deep) and you just can't get exactly what you want for this price anywhere else. What really grabs that fifth star for me happened recently. When we were moving into our current place, the movers could not fit our huge couch up the..." Read more

10 years ago

Roenna N.

Roenna N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"When i shop for furniture, you can usually find me at IKEA for the quick and temporary installments. This time, though, I was in need of a new mattress for the first time by myself. This is a huge decision! I mean I will be spending a good portion of my day in bed, so the firmness, the padding, the comfortability, it all matters, and it's not something you..." Read more

10 years ago

Kim C. star-alt star-alt star-alt star-alt star-alt

Milpitas, CA

"I looked around a LOT, and this place had the best prices AND service for custom-made furniture. Ken recommended the microfiber material couch bc I have pets and wanted something easy to clean. It's held up really well against my cat and dog, hasn't stained, and pet hair comes off easily with a lint roller. If I ever need more furniture, I'm going back he..." Read more

10 years ago

Kenny L.

Kenny L. star-alt star-alt star-alt star-alt star-alt

Fremont, CA

"My wife and I were looking for a sectional for a very long time and checked out multiple places including PB, C&B, Bassett, etc. The problem was that our living room setup is very unique and we needed something slightly smaller (and cheaper if possible) than what we were seeing. Lucky for us we were recommend to this place from a friend. We came in on a S..." Read more

10 years ago

Bay Area R. star-alt star-alt star-alt star-alt star-alt

Santa Clara, CA

"Review long overdue :( We bought a sectional and a sofa from What A Room earlier this year. We made 2-3 trips to the showroom before we could make up our minds. I don't recall the name of the person who was there who helped us through this (Dan ? Ruben ?). But he was A+. Super patient, answering our questions, helping us with the pros and cons of fabric cho..." Read more

11 years ago

Alex T.

Alex T. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I had written a more detailed draft review, but do not know where it went :/ My wife and I had recently moved into our place and was looking to furnish our condo. The selection they have is quite extensive and the customer service is a big plus. We started off furnishing our master bedroom with a king size bed and a dresser. Really happy with the purchase..." Read more

11 years ago

Victor C.

Victor C. star-alt star-alt star-alt star-alt star-alt

Fremont, CA

"4 years later... And Ken is better than ever. Flashback to Jan. 11: Sold my bedroom set for more than I originally paid! Past month: Had a custom, locally-made chaise/sectional made to my exact specification delivered to my home a week after I paid. Who does that!?! Currently having two custom accent chairs made, again at ridiculously reasonable prices, c..." Read more

11 years ago

Cindy A.

Cindy A. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"I recently emptied out my life savings for a down payment on a new condo in San Francisco. I had absolutely no furniture and was eager to start filling my new home with furniture without breaking the bank. I went to many furniture stores in San Jose, but What A Room won me over with their service, selection, and delivery time. I needed a couch right away and..." Read more

11 years ago

Linh V.

Linh V. star-alt star-alt star-alt star-alt star-alt

Huntington Beach, CA

"For some time now, my roommate had been searching for a bed to replace his damaged mattress. After some searching in various cities and websites, he was referred to "What A Room" (WAR) by our other roommate. She suggested to speak with Ken but Daniel was available at the time of his visit and Daniel was more than helpful. After some time of testing the m..." Read more

11 years ago

nicholas s. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Extremely helpful staff, no pressure and no problems with us asking many questions - they even called their interior designer to discuss colors to match our room. Phoned to let us know when the sectional was going to be delivered (as promised) and it arrived on time. Delivery guys were very friendly. We now have really lovely good quality sectional, built to..." Read more

11 years ago

Nikki S. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"What a phenomenal experience! Truly custom made furniture at extremely reasonable prices, with quick turnaround, and no sales pressure. I came in because I wanted a chaise lounge made for my office that looked similar to one I had seen at Crate and Barrel. Unfortunately, my office is a bit cramped, so I needed the dimensions of the chaise to be smaller (nar..." Read more

11 years ago