What A Room Reviews & Testimonials

4.7 (686)

Reviews: 686


5
85%
4
8%
3
2%
2
2%
1
4%

93% of customers would recommend What A Room

  Showing 5 star reviews only  

Ilana T. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"This review is long overdue, and since "shelter in place" started I have an even greater love for my couch from What A Room! I purchased the couch for our living room about 6 months ago after looking at many, many furniture retailers. I knew I wanted a couch that was modern with metal legs, comfortable, and could withstand my toddler. However, everywhere I..." Read more

4 years ago

Carlos Oporta

Carlos Oporta star-alt star-alt star-alt star-alt star-alt

"The custom sofa I ordered came out perfect. Dan is the best!"

4 years ago

Google review

Scott P.

Scott P. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I'm writing this review nearly 2 years after having a custom made sectional couch with a built-in queen bed by What A Room. Dan and his team customized everything for my wife and I exactly as we wanted it. They delivered the couch on time and it was exactly as we expected. The forgot to include a couple of the throw pillows, but eventually, Dan delivered on..." Read more

4 years ago

Scott P. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I'm writing this review nearly 2 years after having a custom made sectional couch with a built-in queen bed by What A Room. Dan and his team customized everything for my wife and I exactly as we wanted it. They delivered the couch on time and it was exactly as we expected. The forgot to include a couple of the throw pillows, but eventually, Dan delivered on..." Read more

4 years ago

Stephanie G.

Stephanie G. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"After having a nightmare experience with Living Spaces, Steven and his team were able to turn our nightmare furniture buying experience into a dream!  Walked in to the showroom and fell in love very quickly with the Danny sofa and was able to fully customize our couch and oversized chair in this style at a lower price than Living Spaces. We took all measurem..." Read more

4 years ago

Sherri S.

Sherri S. star-alt star-alt star-alt star-alt star-alt

Redwood City, CA

"What a couch, and What great service! I found this place online after searching for a new sectional in all the usual places. I explained to Steven that I was looking for a sectional with a bit of structure, the ability to choose my fabric, and a single cushion in each direction. He said they could customize a design based on a model on the showroom floor..." Read more

4 years ago

Satya V.

Satya V. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We were in the market for Sofa sets. After a lot of comparison shopping, went to What A Room on our neighbor's recommendation. It turned out to be the best furniture shopping decision. Really impressed with the knowledgeable and friendly staff. We were able to custom order our sofa sets. They were built and ready in 2 weeks (record compared to the bigger fur..." Read more

4 years ago

Davoud B. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"This review is long overdue. I bought a set of bedroom furniture from What A Room about 6 months ago. I found this furniture online and found that What A Room was a local dealer. I was not comfortable buying the furniture using just the pictures online. Steven was very helpful in finding the furniture and even ordering a small piece so I can see the color. T..." Read more

4 years ago

Supriya J.

Supriya J. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We have been looking for a love seat and a sofa for our living room for about 6 months, but this was the first place where we liked multiple options and were finally able to custom make sofa we wanted for a reasonable price. They have good collection in store and you can select from catalogs too if needed. Their team is very helpful and attentive. They are k..." Read more

4 years ago

Srivignesh K. star-alt star-alt star-alt star-alt star-alt

Santa Clara, CA

"We were on the lookout for a new bed and we came across What A Room furnitures. Dan and Steven was very helpful during our purchase , we received the bed in a damaged condition however Dan and Steven were generous to offer a loaner bed while the damaged bed was back ordered. We received the new bed in 3 weeks however we had a loaner until the new bed arrived..." Read more

4 years ago

Justin D.

Justin D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Needed a new couch. Most places we went had bad styling, or were overpriced, or the sales people were a pain. This place was the exact opposite. Steven the store manager was super helpful with suggestions, options, and even pointed out some really helpful tips and dos and donts with couch styles and materials. Their pricing was very reasonable for the qualit..." Read more

4 years ago

Jayson C.

Jayson C. star-alt star-alt star-alt star-alt star-alt

Houston, TX

"This is an amazing store! Thier selection is current and prices are so reasonable. I bought my bed frame from a FB marketplace ad by Quyhn and when I went to the store Steven helped me out. I ended buying a sofa, bed, and dining chairs. I'm so happy I got to furnish my entire apartment in half my budget. I love it! Thank you so much!"

4 years ago

Tony L.

Tony L. star-alt star-alt star-alt star-alt star-alt

North San Jose, San Jose, CA

"At first my wife and I happened to be searching for a new sectional. We went to Crate and Barrel and Restoration hardware. We saw some styles that we liked at those places but the size wouldn't fit our space. 2 weeks later, while were were shopping online, a whataroom add popped up. We checked out the website and realized that we could customize our sofa. Si..." Read more

4 years ago

Le Nguyen

Le Nguyen star-alt star-alt star-alt star-alt star-alt

"I happened to be in the market for a new sofa for the last month as my previous one was old and worn. It was time to update my living room, so I decided to stop by a few furniture stores to see what was in vogue. Luckily, What A Room was the second place on my list and they blew me away, so I went ahead and bought a custom sectional from them. Let me be very..." Read more

4 years ago

Google review

Le N.

Le N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I happened to be in the market for a new sofa for the last month as my previous one was old and worn. It was time to update my living room, so I decided to stop by a few furniture stores to see what was in vogue. Luckily, What A Room was the second place on my list and they blew me away, so I went ahead and bought a custom sectional from them. Let me be very..." Read more

4 years ago

Quan L.

Quan L. star-alt star-alt star-alt star-alt star-alt

Pleasanton, CA

"So I've recently moved into a new condo and was looking for new furniture. I was looking through yelp and noticed the high rating that What a Room has. Gave it a shot and came in. The owner Dan, was extremely helpful and actually came over to help me measure my place. He made the process so easy with his expertise and was able to customize a sectional to fit..." Read more

4 years ago

Neel B.

Neel B. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We checked into What a room planning to buy a dining set and Steven went above and beyond to help us find the set which matches our living room ambience. This is the only place where they offer to come home for consultation and help us design our home. Five stars to Steven and team. We would definitely recommend them for a nice high end furniture at a good p..." Read more

4 years ago

Wai D.

Wai D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"My husband and I had been searching for a chaise sectional everywhere from West elm to Scandinavian, Macy's, living spaces, ikea, etc. We were very picky about the size, material, color, and especially the firmness of the sofa. We went in What A Room and doubted we could find what we wanted. We browsed around, learned that they do customize everything and we..." Read more

4 years ago

Cindy J.

Cindy J. star-alt star-alt star-alt star-alt star-alt

Santa Clara, CA

"My husband and I went into the store to look for a new dining table set and Steven helped us find the perfect set with the style that we were looking for! We bought a wooden dining table with upholstered chairs and a bench. The store called us couple days in advance to let us know the expected delivery date & time. And after we recieved the products, the..." Read more

5 years ago

David S.

David S. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Bought a rug for our living room from What A Room. We  all love it. They have some high qoulity rugs and furniture for very good prices. Customer service was great. they were very helpful and we are very happy with our selection. We have been getting many compliments. I feel like our money was well spent."

5 years ago

Cristine T.

Cristine T. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"My ALL TIME favorite place to purchase furniture. What separates this place from other furniture places is the overall QUALITY in customer service, furniture pieces, sets, and customization. Highly recommend!!!"

5 years ago

Francisco Infante

Francisco Infante star-alt star-alt star-alt star-alt star-alt

"Great service, attention and options. We purchased 3 beds and mattresses from this store and we’re very satisfied with the products. Steven and Daniel were very helpful, giving recommendation and helping us narrow down the type of mattress that worked best with the beds we chose. I highly recommend this store, much better option than bigger furniture store..." Read more

5 years ago

Google review

Francisco I.

Francisco I. star-alt star-alt star-alt star-alt star-alt

Morgan Hill, CA

"Daniel and Steven were very helpful to us in finding the bed we were looking for our son's bedroom.  We selected the bed from one of the catalogues.  We also purchased a memory foam mattress that Daniel recommended for the bed.  We are very happy with the quality of the items, and we ended up returning and bought another two beds and mattresses from them.  T..." Read more

5 years ago

Will L.

Will L. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I recently moved into a new apartment and was looking for a dresser for my bedroom. I decided to check out What A Room due to the great reviews and it was nearby my area. Once inside the store, I was met by Dan who was very helpful, friendly, and informative. I had an idea of what I was looking for, but after talking to Dan and him asking me specific..." Read more

5 years ago

Tony Phan

Tony Phan star-alt star-alt star-alt star-alt star-alt

"Great shop with a huge selection of furniture. I especially like the modern collections. Great service. Ask for Dan. Got my couch on time too."

5 years ago

Google review