What A Room Reviews & Testimonials

4.7 (686)

Reviews: 686


5
85%
4
8%
3
2%
2
2%
1
4%

93% of customers would recommend What A Room

  Showing 5 star reviews only  

Erin J.

Erin J. star-alt star-alt star-alt star-alt star-alt

Vancouver, Canada

"What a room, what a deal! This review is loooong overdue, I think I went to see Ken back in March. I had just moved here and literally had no furniture. Ken was extremely helpful with helping me pick out furniture, and yes, you order from a catalog, but Ken will give you his honest opinion if something you pick is not great quality and will suggest other..." Read more

11 years ago

Steph C. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"This review is overdue but well deserved! What a Room is awesome!! Just like other Yelpers said, it's a small store and you order from a catalog but tons of options and help with the process. Definitely talk to Ken. He'll be totally honest with you if the quality of something is not good. He can help you mix and match sets too if you like one piece but not a..." Read more

12 years ago

K V.

K V. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"I searched long and hard for couches, but nothing compared to the selection at Restoration Hardware. However, I was not willing to pay RH prices. Luckily I came across What a Room! I spoke to Ken and he told me they make couches and could design it however I wanted. So they replicated one I saw online, I just needed to add my own nail heads. Ken was so..." Read more

12 years ago

Lisa H. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"We needed three beds in our new house and wanted to go to a few different places to shop around, starting with "What a house", sleep trains, IKEA... We ended up getting all of our furnitures at "What a house". Ken is great. He even came to our place to give excellent suggestions on what we should put at each room and how we should match the color and styl..." Read more

12 years ago

Vasanth N. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"Ken was great, he was able to customize the sofa as per my needs ."

12 years ago

Steve S.

Steve S. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"50 Yelp reviews with 5 Stars , Small place in a strip mall , order from a catalog , Free delivery , Ships in 1 week , great prices... looks like a perfect recipe for a Scam . Trust me this shop works ...for those not willing to dole out 2k in NuImage and Scandinavian deisgn What a Room really works . They delivered a platform bed , High Quality great l..." Read more

12 years ago

cita h.

cita h. star-alt star-alt star-alt star-alt star-alt

Livermore, CA

"It was a pleasure doing business with What A Room! We completely furnished our new home with What A Room! furniture and we love it. Ken, the owner, went out of his way to deliver our items at times that were convenient to us. I would recommend What A Room! to anyone looking for a good deal and great customer service!"

12 years ago

Katherine L. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"We recently purchased a downtown San Jose mid-rise condo--quite modern and sophisticated. We about died of shock as we looked for furnishings at regular furniture stores and even "discount" furniture outlets. And we hated the idea of ordering something sight unseen online, arranging delivery, and then assembling it all. We took the middle ground--we fou..." Read more

12 years ago

Jessica H.

Jessica H. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"So far so good...husband and I just purchased a dining set from here today. Since we really knew what we wanted when we walked in, it was easy to tell the guys what we were looking for. They quickly showed us something spot on in the catalogue and we agreed on a great price. Delivery should be in 1-2 weeks, we're looking forward to it. Great customer ser..." Read more

12 years ago

Theresamai L.

Theresamai L. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I recently purchased a bed here and ken was the one who helped me out. There was no pressure to buy any additions, and I got exactly what I wanted. He also gave me a very good price. The bed was delivered as scheduled, and the delivery guy carried all my boxes to the door. All the boxes were compact & all the items were neatly wrapped. The set up was awe..." Read more

12 years ago

Seema S.

Seema S. star-alt star-alt star-alt star-alt star-alt

Milpitas, CA

"Hands down the best furniture place in the bay area. Very good customer service! Surprisingly we weren't ignored like most places. Both Dan and Ken are very helpful. They actually care about their customers, which was a first for us. Recently, my mom and I went to "What a Room" in search of a living room table, we picked one out in the catalog, but unfort..." Read more

12 years ago

Anson T.

Anson T. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Purchased a Pottery Barn style sofa and TV stand after spending lots and lots of time visiting furniture shops. I had the sofa customized so the the depth was longer than the normal pottery barn measurements which made the sofa so much more comfy. The sofa is still doing good on 6 months of usage. Also, they were able to deliver the custom made (made locally..." Read more

12 years ago

Lucy K. star-alt star-alt star-alt star-alt star-alt

Castro Valley, CA

"My fiance and I were looking for a sofa set and Dan from What A Room was very helpful and not pushy! We loved that, we've been going around to many furniture stores and this one was one of the least pushy and most comfortable places to shop. He helped us find a great set and gave us a good price for it but unfortunately it wasn't exactly what we wanted and w..." Read more

12 years ago

Linda Park

Linda Park star-alt star-alt star-alt star-alt star-alt

"Check out What A Room home furnishing conveniently located in San Jose for all your furniture needs (bedroom sets, dining sets, custom sofas/sectionals, tv stands, and more). Expect nothing less than great service at What A Room! Check out their YELP reviews for more info."

12 years ago

Google review

Jen P.

Jen P. star-alt star-alt star-alt star-alt star-alt

Los Alamitos, CA

"Ken was fantastic to work with, extremely professional, detailed and reliable. We were able to find the perfect couch at an extremely competitive price. Our experiance was so amazing, we've gone back for our bedroom set and chairs. Once you find a business that offers great customer service like What A Room, you'll always go back!"

12 years ago

G J.

G J. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Well after looking for wut seems like a long time for a place that has very good customer service. Btw I am a real customer , i came to look for nice priced furniture with great customer service and i found it here. What led me here was the 5 stars. I yelp everything! I was not pressured at all and ken was very helpful. Even helped with some chairs i bough..." Read more

12 years ago

Wendy Z.

Wendy Z. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Great price, fast and reliable service. I shopped both online and locally for an accent table set. Online prices are good but there is just too much hassel with assembly and dealing with potential returns and damages. So I was kind of set to get a local store to deliver assembled products to my house, but I was not able to find a place with close to onlin..." Read more

12 years ago

David S.

David S. star-alt star-alt star-alt star-alt star-alt

Pleasanton, CA

"This is the place to go for custom or knock-off designer furniture. Ken is very helpful and knows his stuff. He can make you almost any size or design that you may want. We had 2 sofas custom made. My wife had many ideas and he made the sofas to order. There was a small misunderstanding on the shape of the arms, but when the sofas arrived Ken offered t..." Read more

12 years ago

Michelle D.

Michelle D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I got furniture from what a room a while ago in preparation for my wedding last week. Now that the wedding is done, I've finally time to write a review to let them know how happy I am with my furniture. Ken was amazing, he listened to what I wanted and after going through pieces he had, and taking bits and pieces here and there, custom designed my formal li..." Read more

12 years ago

Richi T.

Richi T. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"What a room is the only place i will even consider in looking for furniture needs. Not only is Ken extremely courteous with his service and prices, he has a great mind for interior design and gives solid inputs for recommendations. I have furnished my entire home with what a room quality furnishings, and will look to his expertise again when its time to re..." Read more

12 years ago

Anita B. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Ken and Linda are awesome. This place is warm and welcoming. I haven't gotten my furniture yet but they are nice and fair and knowledgeable. I know that this will be a lasting relationship."

12 years ago

Ed G. star-alt star-alt star-alt star-alt star-alt

Carlsbad, CA

"Ken was great to deal with - got what I wanted at a great price. He even followed up to check how everything worked out - great service! Will definitely go there again for my next purchase."

12 years ago

Ken W.

Ken W. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Wow, found this tiny gem of a furniture store and was very impressed with how well Ken knew his stuff and offered to walk me through the process of buying a new dining room table. Had to flip through a catalog to find the one I wanted but got a good deal with 6 chairs and a bench as well. Having everything delivered 6 days later from their warehouse was pr..." Read more

12 years ago

David T.

David T. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Thanks to Yelp..... I was able to find a hidden gem for all my furniture needs! All the reviews are correct! I walked in looking for a couch and possibly a couple things for my bedroom. I ended up walking out with both for less than what I planned to spend on the couch. Ken was patient and very helpful with my purchase. His recommendation were spot on. I gav..." Read more

13 years ago

Adrienne G.

Adrienne G. star-alt star-alt star-alt star-alt star-alt

CA, CA

"All the glowing reviews on Yelp about Ken and staff at What A Room are right! Here's our story. We were looking for our first bedroom set and visited a bunch of stores, all throughout the peninsula and the east bay. The set we owned included pieces we picked up along the way but after being married for 5 years with 2 kids, we decided it was time to get so..." Read more

13 years ago