What A Room Reviews & Testimonials

4.7 (686)

Reviews: 686


5
85%
4
8%
3
2%
2
2%
1
4%

93% of customers would recommend What A Room

  Showing 5 star reviews only  

Rosemarie E.

Rosemarie E. star-alt star-alt star-alt star-alt star-alt

Castro Valley, CA

"I needed a couch with a chaise but everything I was seeing in the stores were either too big or too small for the space I had. Until I came to What A Room. I was able to customize my couch from the size, height, depth, color, fabric, firmness and everything! It came out perfect!! Not to mention the service was great and they really talked through all my opti..." Read more

a year ago

Terence N.

Terence N. star-alt star-alt star-alt star-alt star-alt

San Mateo, CA

"Bought a new TV stand and it is beautiful and perfect.

The entire enquiry and ordering process is simple and seamless. Steven answered my questions via the online chat in a very timely manner.

Thanks Steven for the awesome customer service :)"

a year ago

Wanda V.

Wanda V. star-alt star-alt star-alt star-alt star-alt

Foster City, CA

"Wow wow! After shopping for a sofa everywhere at literally 10+ stores, we finally found ours at What A Room! As you can see from their stellar reviews, it is true that LITERALLY almost every single piece can be customized to your liking. The quality is great as well! Solid construction and best of all, the pricing is very reasonable! We worked with D..." Read more

a year ago

Tonia B.

Tonia B. star-alt star-alt star-alt star-alt star-alt

Redwood City, CA

"What a room has wonderful customer service! I was sold on being able to customize my sofa."

a year ago

Aaron Jiang

Aaron Jiang star-alt star-alt star-alt star-alt star-alt

"Want to give a shoutout to the team (Duy + Dan) for an overall really good furniture buying experience. The purchase itself wasn't the smoothest due to some damages to the furniture (will personally avoid the VIG brand in the future), but the team was extremely responsive in addressing the issue and arranging for redeliveries, and was able to reach a very re..." Read more

a year ago

Google review

Angela P.

Angela P. star-alt star-alt star-alt star-alt star-alt

Pacifica, CA

"We recently moved to Pacifica and were on the search for a couch to fit our living room space. We happened upon What A Room after a month of unsuccessful experiences elsewhere. The high Yelp reviews led us there and did not disappoint! We were immediately greeted with warmth and also given the space to browse around the beautiful showroom without pressure. W..." Read more

a year ago

Ali Rezvan

Ali Rezvan star-alt star-alt star-alt star-alt star-alt

"Got a sectional couch from here. Good quality for a good price, and overall smooth process from shopping to delivery. Wide variety of furniture and designs to choose from."

a year ago

Google review

Rosie W.

Rosie W. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"They have the best custom made couches. I just got my second one and the first one lasted about 10 years (nothing was wrong with it but we had to upgrade). The material I ordered was so easy to clean, no mess my kids made was uncleanable. Dan was amazing and helped us create the perfect couch. We ordered two!! We are extremely satisfied."

2 years ago

Ines V.

Ines V. star-alt star-alt star-alt star-alt star-alt

Redwood City, CA

"I discovered What A Room by chance, searching for a sectional for our newly renovated living room. At first, I was pleased with their wide selection of sofas, sectionals, etc. But what really blew me away was finding out that *everything* is customizable! The design, the dimensions, firmness, color/pattern - even the design of furniture legs! The customer ha..." Read more

2 years ago

Jeremy N.

Jeremy N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Finding a sofa, especially one that fits your home and is in stock, can be exhausting. After an extensive search at West Elm, Costco, Crate and Barrel, and others, I found What a Room and decided to give them a try after seeing all the good reviews and, for once, the Yelp Reviews were right. If you are looking for a custom sofa with the exact measure..." Read more

2 years ago

Utkarsha G.

Utkarsha G. star-alt star-alt star-alt star-alt star-alt

University South, Palo Alto, CA

"Love the customization options available and the customer service. Duy helped us throughout the process and gave us honest opinions. He patiently answered all our questions which helped us make our decision. Would recommend them to everyone.
And not to forget the sofa, love love love it!!!"

2 years ago

Kevin W.

Kevin W. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"About a year ago I ordered a custom made sectional from What-A-Room. My requirements were very very specific and this was the only shop that was able to take the time to work with me to get all the dimensions, height, firmness, and seat depth the way that I wanted it. I would say that the pricing was also better than other custom furniture stores.In..." Read more

2 years ago

Angela Lu

Angela Lu star-alt star-alt star-alt star-alt star-alt

"I was searching for a furniture store near me here in San Jose & luckily stumbled upon WhatARoom. They have a great selection of custom sofas & their staff helped with giving me ideas about furnishing my living room. Very professional service!"

2 years ago

Google review

Jimmy N.

Jimmy N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"The Team here did a great job customizing our sofa to fit perfectly to the corner in our living room. I am very happy with the result and look forward to enjoying our new sofa with friends and family. Thanks again!"

2 years ago

Jimmy N.

Jimmy N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"The Team here did a great job customizing our sofa to fit perfectly to the corner in our living room. I am very happy with the result and look forward to enjoying our new sofa with friends and family. Thanks again!"

2 years ago

Chester V.

Chester V. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Was looking for a simple, clean, high quality coffee table and went to a few locations, yes including IKEA, and found exactly what we wanted here. Our marble coffee table fits perfectly in our living room and it is heavy and sturdy nature means it can handle future wear and tear. Great find! We would have never dropped by if it wasn't Yelp telling us about t..." Read more

2 years ago

Chester V.

Chester V. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Was looking for a simple, clean, high quality coffee table and went to a few locations, yes including IKEA, and found exactly what we wanted here. Our marble coffee table fits perfectly in our living room and it is heavy and sturdy nature means it can handle future wear and tear. Great find! We would have never dropped by if it wasn't Yelp telling us about t..." Read more

2 years ago

Chandresh K.

Chandresh K. star-alt star-alt star-alt star-alt star-alt

Union City, CA

"We bought a sofa from here in 2020. Quality and build is pretty good. During pandemic there were delays due to supply chain but they were prompt in their response and I was pretty happy with the delivery. Everyone loves how great it looks in our living room.Recently we had an issue with the sofa (one of the spring under the box was broken). We needed..." Read more

2 years ago

Chandresh K.

Chandresh K. star-alt star-alt star-alt star-alt star-alt

Union City, CA

"We bought a sofa from here in 2020. Quality and build is pretty good. During pandemic there were delays due to supply chain but they were prompt in their response and I was pretty happy with the delivery. Everyone loves how great it looks in our living room. Recently we had an issue with the sofa (one of the spring under the box was broken). We needed the s..." Read more

2 years ago

Aditya R.

Aditya R. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"I was searching for a ready available bedroom set. web search led me to this store. What an Experience ! simple. effective. steven was able to quickly understand what I need. map it. get to warehouse. he created a bundle which works for me. the best part was it can be delivered as per my schedule. simply amazing ! and last but not the least, the pricing was..." Read more

2 years ago

Aditya R. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"I was searching for a ready available bedroom set. web search led me to this store. What an Experience ! simple. effective. steven was able to quickly understand what I need. map it. get to warehouse. he created a bundle which works for me. the best part was it can be delivered as per my schedule. simply amazing ! and last but not the least, the pricing was..." Read more

2 years ago

Bb H.

Bb H. star-alt star-alt star-alt star-alt star-alt

Saratoga, CA

"We have such a great experience with What-A-Room. From the very beginning, Daniel was very responsive to our constraints and very creatively came up with many wonderful ideas for our different rooms with very reasonable priced but amazing solutions. They delivered their custom pieces as promised, in weeks, not months, despite the supply chain issues that was..." Read more

2 years ago

Bb H. star-alt star-alt star-alt star-alt star-alt

Saratoga, CA

"We have such a great experience with What-A-Room. From the very beginning, Daniel was very responsive to our constraints and very creatively came up with many wonderful ideas for our different rooms with very reasonable priced but amazing solutions. They delivered their custom pieces as promised, in weeks, not months, despite the supply chain issues that was..." Read more

2 years ago

Tiffany T.

Tiffany T. star-alt star-alt star-alt star-alt star-alt

West Covina, CA

"Hunting for the perfect couch is serious business, which is why my husband and I were so happy to find What a Room from an old college friend. The customer service was exceptional and their team made the ordering and design process easy and seamless. We definitely felt welcome when putting together our order.We were looking for an L-shaped sectional..." Read more

2 years ago

Tiffany T.

Tiffany T. star-alt star-alt star-alt star-alt star-alt

West Covina, CA

"Hunting for the perfect couch is serious business, which is why my husband and I were so happy to find What a Room from an old college friend. The customer service was exceptional and their team made the ordering and design process easy and seamless. We definitely felt welcome when putting together our order. We were looking for an L-shaped sectional sofa w..." Read more

2 years ago