What A Room Reviews & Testimonials

4.7 (686)

Reviews: 686


5
85%
4
8%
3
2%
2
2%
1
4%

93% of customers would recommend What A Room

  Showing 5 star reviews only  

John S. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"was shopping around for a sectional couch and came across this store. the store manager dan was very helpful and showed me several options. i ended buying a customized sectional which fits great in my house. i usually never write reviews but dan's above and beyond customer service with attention to what i wanted prompted me to acknowledge this is a great pla..." Read more

7 years ago

Nida Tran

Nida Tran star-alt star-alt star-alt star-alt star-alt

"I would like to personally thank Dan at What A Room for helping me furnish my new place. I recently had to encounter the unfortunate circumstance of buying all new furniture to fit a much smaller place, whereas my current furniture were too big and a bit out of date in color tones. I did quite a bit of research in what I was looking for before going to Dan...." Read more

7 years ago

Google review

Nida K.

Nida K. star-alt star-alt star-alt star-alt star-alt

Milpitas, CA

"I would like to personally thank Dan at What A Room for helping me furnish my new place. I recently had to encounter the unfortunate circumstance of buying all new furniture to fit a much smaller place, whereas my current furniture were too big and a bit out of date in color tones. I did quite a bit of research in what I was looking for before going to Dan...." Read more

7 years ago

Ann Nguyen

Ann Nguyen star-alt star-alt star-alt star-alt star-alt

"I've never shopped for furniture before so I was overwhelmed with all the different aspects you can customize on a couch. Dan helped me through the entire process and made it a lot easier than expected. I showed him pictures of the couches I liked at West Elm and we were able to create a couch that looked just like the one I saw but at a much affordable pric..." Read more

7 years ago

Google review

Sophia K.

Sophia K. star-alt star-alt star-alt star-alt star-alt

North San Jose, San Jose, CA

"I recently bought a new house and I was in search for nice new furniture. I came across this place and stopped by just to check out their stuff. First thing I was amazed by was the customer service. They where very intensive to my needs. They never pressured me to buy anything unlike the other Vietnamese family owned. I came across a really n..." Read more

7 years ago

Billy O. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"I was looking for a bedroom set and rug combo and was able to find a really nice set looking through their catalog with Daniel's help. The new place I've moved into is all hardwood and I needed a new set that matches and fits well in my bedroom. I'm glad I came here and am very happy with my purchase!"

7 years ago

Kristen D.

Kristen D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I want to update my review because the owner went above and beyond this week to ensure we received our throw pillows. (Receiving the throw pillows in a timely manner was our only issue since ordering our custom couch) Knowing we were dissatisfied with the customer service, the owner personally drove the throw pillows to our house Monday evening. The new thr..." Read more

7 years ago

Irvin C.

Irvin C. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Finally a place for CUSTOM COUCHES!STORY TIME:Had some shopping to do. My family and I was looking for some more modern looking couches. I found this place on YELP! Definitely was not disappointed. We had a very weird angle in one of our living room and in need of a custom couch as soon as possible. We ended up with this very nice modern 2050..." Read more

7 years ago

Pete W.

Pete W. star-alt star-alt star-alt star-alt star-alt

Santa Cruz, CA

"A gem in San Jose in terms of quality, selection, customer service, and reasonable pricing. Recently purchased a sofa and a coffee table and the delivery time was on schedule. No issues. I feel they have different styles for everyone. I recommend come and take a look at the store."

7 years ago

Esther S.

Esther S. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"Came here on a suggestion from a friend and left with our very own custom made couch. Not only is service great in giving thoughtful suggestions, they have all kinds of choices that can be made to order just how you want. Their price point is the same as any good quality furniture store so why not find something that fits your needs exactly? We love how we c..." Read more

7 years ago

Mariel F.

Mariel F. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"My husband and I had our previous couch for 6 years. It was our first couch together and really held a lot of memories for us. But when we bought our first home, I knew I wanted to get a sectional that was bigger than our previous set but I wanted it to have cushions that withstood the test of time as well. I loved the look of West Elm and Crate and Barrel c..." Read more

7 years ago

Mariel F.

Mariel F. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"My husband and I had our previous couch for 6 years. It was our first couch together and really held a lot of memories for us. But when we bought our first home, I knew I wanted to get a sectional that was bigger than our previous set but I wanted it to have cushions that withstood the test of time as well. I loved the look of West Elm and Crate and Barrel c..." Read more

7 years ago

Kartik B. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"Do not waste your time looking around for the perfect sofa.. if you need something specific and have a decent budget this is a one stop custom sofa hub. Dan is knowledgeable, quick and will give you the right suggestions!!"

7 years ago

Bill L. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Shopped around 5 different places. Best deal was here ... no negotiating necessary! Great customer service. Friendly and very professional. Delivery was quick and efficient. I highly recommend this place."

7 years ago

Ben D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Great customer service with friendly knowledgeable staffs. We all know hard buying furniture's can be but "What a Room" asked all the right questions and custom built both our sofa set. We started looking at floor models we liked, started customizing the size the pillow cushions like width and depth...including additional pillows that add to the comfort opti..." Read more

7 years ago

Lily F. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"This place is awesome. Don't be fooled by the "limited" display in the showroom. They can customize your couch, ottoman to the size, color, fabric, firmness even the decoration on your couch! We order a customized couch ( to ensure the color goes with our other furniture) and a king size bed frame from them. Delivery was a bit late due to other reasons but..." Read more

7 years ago

Angelique K.

Angelique K. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"This is what shopping is supposed to feel like! Knowledgeable, helpful, patient and flexible. Dan made the process simple and easy."

7 years ago

Jin Kim

Jin Kim star-alt star-alt star-alt star-alt star-alt

"Getting all my furniture here. Love it!"

7 years ago

Google review

Michael Seo (Like Father Like Son)

Michael Seo (Like Father Like Son) star-alt star-alt star-alt star-alt star-alt

"The furniture is beautiful and quality. Not cheap, but its not going to break your wallet like some of the other bigger branded stores. Their selection is what makes me really say "wow" they have all types of sofas, tables and counter cabinets. Excellent customer service. Top notch. Purchased a bedframe two years ago, and its still perfect like the day the..." Read more

7 years ago

Google review

Helen N.

Helen N. star-alt star-alt star-alt star-alt star-alt

Mountain View, CA

"I cannot believe, it's finally over! We have finally found our dream sectional! We have spent a lot of energy in trying to find the best sectional for our place. We even purchased a sectional from living spaces, which turned out to be a nightmare since they failed to deliver it and did not even bother telling us that our delivery was cancelled and that they..." Read more

7 years ago

Helen N.

Helen N. star-alt star-alt star-alt star-alt star-alt

Mountain View, CA

"I cannot believe, it's finally over! We have finally found our dream sectional! We have spent a lot of energy in trying to find the best sectional for our place. We even purchased a sectional from living spaces, which turned out to be a nightmare since they failed to deliver it and did not even bother telling us that our delivery was cancelled and that they..." Read more

7 years ago

Matty E.

Matty E. star-alt star-alt star-alt star-alt star-alt

CO, CO

"After looking at 2 other custom build sectional stores we came to What A Room. Daniel quoted us $600 LESS than Cr8-A-Sofa and Rose Design.  They were able to build our 15' x 8' sectional with 6' extra wide chaise AND they were able to build it locally and deliver in 2-3 weeks! It ended up being 2 weeks. They were busy on a Saturday when we came in, but Danie..." Read more

7 years ago

Matty E. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"After looking at 2 other custom build sectional stores we came to What A Room. Daniel quoted us $600 LESS than Cr8-A-Sofa and Rose Deisgn. They were able to build our 15' x 8' sectional with 6' extra wide chaise. AND they were able to build it locally and deliver in 2-3 weeks! It ended up being 2 weeks. They were busy on a Saturday when we came in, but Dani..." Read more

7 years ago

Matty E.

Matty E. star-alt star-alt star-alt star-alt star-alt

CO, CO

"After looking at 2 other custom build sectional stores we came to What A Room. Daniel quoted us $600 LESS than Cr8-A-Sofa and Rose Design. They were able to build our 15' x 8' sectional with 6' extra wide chaise AND they were able to build it locally and deliver in 2-3 weeks! It ended up being 2 weeks. They were busy on a Saturday when we came in, but Danie..." Read more

7 years ago

Lima M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"This is our to go to furniture store!! They have a large selection and can customize your order!! Daniel was very helpful! We will definitely be coming back!!"

7 years ago