What A Room Reviews & Testimonials

4.7 (686)

Reviews: 686


5
85%
4
8%
3
2%
2
2%
1
4%

93% of customers would recommend What A Room

  Showing 5 star reviews only  

William Fu

William Fu star-alt star-alt star-alt star-alt star-alt

"One of the best decision I've made this year is buying a sofa from What A Room, they are extremely comfortable!"

6 months ago

Google review

Takahiko Saito

Takahiko Saito star-alt star-alt star-alt star-alt star-alt

"Great customer service. We went in with something in our mind, but ended up with ordering something very different after hours of consultation."

6 months ago

Google review

Abhik Roy

Abhik Roy star-alt star-alt star-alt star-alt star-alt

"A+ experience. Salesman was friendly and willing to be of service. No issues with delivery and install. Thank you!"

6 months ago

Google review

Sabrina L.

Sabrina L. star-alt star-alt star-alt star-alt star-alt

West San Jose, San Jose, CA

"The show room is well organized. Also the  salesperson is very helpful and try hard to find the best solution for the clients."

6 months ago

Ray Shafazand

Ray Shafazand star-alt star-alt star-alt star-alt star-alt

"Great selections, Fair pricing and awesome customer service."

6 months ago

Google review

Wayne Kamiya

Wayne Kamiya star-alt star-alt star-alt star-alt star-alt

"We moved into a new house 3 months ago and decided to replace nearly all of our old furniture with new. We went to so many furniture stores, Macys, etc, but the moment we walked into What a Room's showroom, we knew we found the right place to buy our new furniture. We furnished our master bedroom, living room, and dining room with beautiful furniture we..." Read more

6 months ago

Google review

son monte

son monte star-alt star-alt star-alt star-alt star-alt

"The best furniture store. We are in loved with our couch. Thank you so much."

6 months ago

Google review

andy truong

andy truong star-alt star-alt star-alt star-alt star-alt

"This place has outstanding customer service. I was looking to redesign my home and decided to try out What A Room. Steven Lam was the person that helped me through the whole process. Not only did he provided amazing insights, he made the ordering process as simple as possible. Aside from that, I could not be happier with the result of the changes and the fur..." Read more

6 months ago

Google review

Rong Z.

Rong Z. star-alt star-alt star-alt star-alt star-alt

West San Jose, San Jose, CA

"My wife and I came to the store too late to enjoy the TG discounts in late November, but Daniel gave them to us anyway (thank you!). He came to our house to measure the sizes of our family room and the dining area, and quickly designed the furniture layout for us (all free of charge). We were very impressed by the quality of his design, which really brought..." Read more

6 months ago

Leslie W.

Leslie W. star-alt star-alt star-alt star-alt star-alt

Redwood City, CA

"Went to their store for Black Friday/Thanksgiving weekend after finding them online. We considered several high end custom sectional sofas online sites and were feeling anxious about buying without being able to sit on the product.Steven was incredibly helpful and patient with our design needs on achieving the look we wanted balanced with comfort-- i..." Read more

6 months ago

Lida Z.

Lida Z. star-alt star-alt star-alt star-alt star-alt

San Francisco Bay Area, CA

"Me encanto la tienda y el servicio es muy bueno y los precios guaho se las recomiendo"

7 months ago

Hannah Wang

Hannah Wang star-alt star-alt star-alt star-alt star-alt

"We are fortunate to have two What a room pieces that have held up beautifully! Our sectional has been a consistent conversation piece in our living room! I really appreciate and have been impressed with their post purchase customer service! They have been reasonable and very responsive. I love supporting local small business who are committed to quality! T..." Read more

7 months ago

Google review

M M.

M M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Bought a sofa and two chairs. The guys are awesome! Seriously I gave them a run for their money and they kept up with nothing but laughter and smiles. I would highly recommend them!!"

7 months ago

Michelle S.

Michelle S. star-alt star-alt star-alt star-alt star-alt

Los Gatos, CA

"I just completed a home remodel which included the purchase of some new furniture.  After traveling all over the South Bay I stumbled upon What a Room and what a relief that was.  The service staff was super helpful, patient and capable.  They helped me with modern design ideas, made ordering simple and the prices were FAR better than other places in the are..." Read more

8 months ago

Michelle S.

Michelle S. star-alt star-alt star-alt star-alt star-alt

Los Gatos, CA

"I just completed a home remodel which included the purchase of some new furniture. After traveling all over the South Bay I stumbled upon What a Room and what a relief that was. The service staff was super helpful, patient and capable. They helped me with modern design ideas, made ordering simple and the prices were FAR better than other places in the are..." Read more

8 months ago

Thomas L.

Thomas L. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"I bought a bed from here a couple of weeks ago. I'm very happy with my purchase. The store has affordable prices and the items are good quality. Customer service was professional. The store rep answered all my questions and was very helpful."

8 months ago

Thomas L.

Thomas L. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"I bought a bed from here a couple of weeks ago. I'm very happy with my purchase. The store has affordable prices and the items are good quality. Customer service was professional. The store rep answered all my questions and was very helpful."

8 months ago

John F.

John F. star-alt star-alt star-alt star-alt star-alt

Fremont, CA

"Bought a table from here and everything went smoothly. The service was pleasant and helpful."

9 months ago

Karen P.

Karen P. star-alt star-alt star-alt star-alt star-alt

CA, CA

"Great store for a custom couch. Very helpful in helping me with all the choices. You are able to choose size of sofa, material, color, firmness of cushions,"

9 months ago

John F.

John F. star-alt star-alt star-alt star-alt star-alt

Fremont, CA

"Bought a table from here and everything went smoothly. The service was pleasant and helpful."

9 months ago

Karen P. star-alt star-alt star-alt star-alt star-alt

CA, CA

"Great store for a custom couch. Very helpful in helping me with all the choices. You are able to choose size of sofa, material, color, firmness of cushions,"

9 months ago

Anat G.

Anat G. star-alt star-alt star-alt star-alt star-alt

Palo Alto, CA

"The best experience building our own custom sofa. Easy, quick, knowledgeable and patient. The sofa even delivered faster and it did not disappoint! I would definitely recommend to all my friends, the price was totally reasonable, much lower than in the big furniture chain stores."

9 months ago

Anat G.

Anat G. star-alt star-alt star-alt star-alt star-alt

Palo Alto, CA

"The best experience building our own custom sofa. Easy, quick, knowledgeable and patient. The sofa even delivered faster and it did not disappoint! I would definitely recommend to all my friends, the price was totally reasonable, much lower than in the big furniture chain stores."

9 months ago

Jessica T.

Jessica T. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"A couple of months ago, I had the opportunity to visit this furniture store in San Jose, even if it was just for a brief moment. My immediate takeaway was overwhelmingly positive. The store stood out for its immaculate cleanliness, which I always appreciate. Additionally, I was pleasantly surprised by the variety of sofa designs they had on display, it wasn'..." Read more

9 months ago

Jessica T.

Jessica T. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"A couple of months ago, I had the opportunity to visit this furniture store in San Jose, even if it was just for a brief moment. My immediate takeaway was overwhelmingly positive. The store stood out for its immaculate cleanliness, which I always appreciate. Additionally, I was pleasantly surprised by the variety of sofa designs they had on display, it wasn'..." Read more

9 months ago