Capterra 
G2 
354 reviews
4.5/5 average rating
Administrator in Retail
Administrator in Retail
"So many things to like. Highly intuitive scheduling for our small business. The app just works as described. Generous free version packs more features than we can use. Employee app is very clean and user friendly with push notifications. Copying the previous weeks schedule in one click is great."
6 years ago
Haidee J
"I like how the software invites interaction with the scheduler. As a store manager and primary scheduler, it was most helpful having the option for my employees to write a short description as to why they could not work a shift, attend a meeting, etc. instead of having to receive text messages from employees. I especially liked how the software saves that in..." Read more
6 years ago
User in Sports
"It makes scheduling yourself for weeks at a time a breeze! It’s like iCal but for your coworkers and supervisor to view too. No more excel docs or long emails from the boss to the entire staff in order to outline the work schedules every.single.day."
6 years ago
Lisa H
"It's scheduler is easy to use and I love that you can save templates for shifts to make it a breeze."
6 years ago
Matt R
"When I work is a great solution. We were very impressed by what we saw in the demos for how this solution could streamline our scheduling process."
6 years ago
User in Hospital & Health Care
"WIW was user friendly and didn’t make seeing schedules too complicated. You could see your schedule and where you were scheduled as well as with who."
6 years ago
User in Sports
"It's convenient and really useful. Helpful for scheduling. I like that it syncs with my phone calendar."
6 years ago
Administrator in Consumer Services
"The layout of this software is second to none. We have checked out many scheduling options but none are as easy to read as When I Work! The ability to see a full week’s schedule at once, organized by staff member, filterable by position or location... it’s just so easy!"
6 years ago
User in Internet
"As an employee I love how it makes it easy for me to see my schedule and, more impressively, to swap shifts, drop shifts, and pick up shifts from other team members. For employees who work part time and need hours this is a very valuable service."
6 years ago
Jordan T
"I like the reminders each day whenever I have a shift. I also like the ability to set my availability and request time off and drop/swap shifts right from the app. I love the calendar view because it helps me plan out my week and see upcoming shifts. When I Work is helpful because it allows managers to release the schedules weeks (and even months) ahead of t..." Read more
6 years ago
Administrator in Fine Art
"It’s very efficient, helpful, and exciting"
6 years ago
Administrator in Entertainment
"Easy of transition between schedule and payroll system. Integrates perfectly with gusto payroll. You can easily have staff set their availability and request time off, so no need to fiddle with excel or keep up with requests. Staff can chat or watch videos if they have questions about any functions with the software. If I have questions about anything or sug..." Read more
6 years ago
Tanya M
"Being able to check my schedule anytime without having to remember to check it at work or take it with me."
6 years ago
Mike M
"Easy to view open shifts, pick up shifts, and check work schedule."
6 years ago
Tanya H
"that all my coworkers are listed and their contact information so that I can get ahold of them"
6 years ago
Administrator in Entertainment
"I love that this software allows me to create different schedules for several different teams; I can divide up the schedule based on department, or in my case, location. It's all in one place, and it's so convenient! I also love that it's compatible with QuickBooks--makes payroll a breeze!"
6 years ago
Administrator in Food & Beverages
"Scheduling multiple people in one consolidated place. We are a restaurant with 30 plus employees and we were able to create FOH and BOH schedules independently. Also love the request off, drop shift and employee’s ability to update availability in real time."
6 years ago
User in Food & Beverages
"When I work is easy to navigate, be it reading a new schedule or interacting with my coworkers"
6 years ago
Kimberly B
"The program is easy to access from my desktop and mobile device for on-the-go usage. Building the schedule is also pretty simple with their "shift templates.""
6 years ago
Dawson R
"The program has many features that are desirable in a scheduling software. The mobile app for punching in and out is an amazing idea. The abilities to have multiple job sites and allow workers to quickly request time off are also nice."
6 years ago
User in Retail
"I like that there are a lot of ways to communicate with co workers and share schedules instantly."
6 years ago
User in Marketing and Advertising
"It's easy to use. It gives relevant information of my schedule. Tells me how many hours I'll be working and it facilitates contact with coworkers."
6 years ago
Jennifer R
"I like the ease of communicating with coworkers with Work Chat. It makes for shift swapping easy in case of emergency. Ability to clock in or out. Check daily/weekly hours."
6 years ago
Administrator in Alternative Medicine
"I like how I can drop and pick up shifts from my Co workers, the app makes this process quite easy."
6 years ago
"It is so easy to schedule all of my employees using When I work! I love being able to see all of my employees schedules. The attendance notifications are really helpful because I can keep track of where my team is hour-wise on both an individual basis and as a whole as well. I also like the forecast report so I can see a clear view of my week ahead. The mobi..." Read more
6 years ago