Capterra 
G2 
354 reviews
4.5/5 average rating
Verified User in Retail
Verified User in Hospital & Health Care
". — What do you like best about When I Work?Very easy to use. Great communication tool — What do you dislike about When I Work?Love everything about it. Can't think of anything that I would want to improve — What problems is When I Work solving and how is that benefiting you?Allows everyone to see available shifts and..." Read more
2 years ago
Cody H.
". — What do you like best about When I Work?the feasibility of the app that has changed the way our department schedules — What do you dislike about When I Work?So far there hasn't been a single issue. after moving from our old scheduling software (excel) this has been huge improvement — What problems is When I Work solv..." Read more
2 years ago
Jeremy P.
". — What do you like best about When I Work?I like the ability to be able to copy the previous week's schedule as I have core employee whose schedule does not change.when I work is better than other systems I have used. — What do you dislike about When I Work?Sometimes the system can be glitchy from time to time. This is something th..." Read more
2 years ago
Richard G.
". — What do you like best about When I Work?When staff Commits to work and pick their shifts, they are more likely to show up. — What do you dislike about When I Work?The start up is not easy if time is limited I ended up with three accounts before I could finish and now I can't log back into the other accounts I started. Help staff..." Read more
2 years ago
Andre K.
"I've recommended WIW for 5 years! Great platform. — What do you like best about When I Work? I love the mobile app experience, and I enjoy the scheduling aspects when it comes to larger groups of staff spread out among different work locations. It's a great platform! — What do you dislike about When I Work? The only thing I dislike abo..." Read more
2 years ago
Brooke H.
"Very user friendly! — What do you like best about When I Work? How easy it is to do scheduling and make master schedules with the option to repeat shifts and create templates. — What do you dislike about When I Work? It doesn't always keep the color scheme. — What problems is When I Work solving and how is that benefiting you?..." Read more
2 years ago
Verified User in Hospital & Health Care
"Our Staffing Department Loves It!!! — What do you like best about When I Work? Allows our Staffing Department to handle 150+ staff much easier - scheduling, clocking in/out, better organization. — What do you dislike about When I Work? Nothing so far. Only been using less than 1 month. — What problems is When I Work solving and h..." Read more
2 years ago
Amy K.
"Great scheduling software! — What do you like best about When I Work? When I work is easy to use! Scheduling is also made easier for the managers in the company. — What do you dislike about When I Work? There is nothing that I dislike about When I Work. — What problems is When I Work solving and how is that benefiting you?..." Read more
2 years ago
Warren M.
"User-Friendly! — What do you like best about When I Work? I really like the app. I like how my employees can request time off, pick up shifts, etc all in one interface — What do you dislike about When I Work? I don't dislike anything as of yet. Everything has been working smoothly! — What problems is When I Work solving and how i..." Read more
2 years ago
Lauren L.
"Definitely better that what I was doing before. — What do you like best? Scheduler has some effective features that allow you to click and populate instead of typing. Once the templates are set up it's easy to save and publish the schedule. The support and help centre are fabulous, the support cast may not have clear solutions to my questions but..." Read more
2 years ago
Olivia N.
"When I Work is very user friendly. — What do you like best? When I Work is user friendly for schedule — What do you dislike? It didn't solve multiple problems for us — What problems is the product solving and how is that benefiting you? Employee schedules"
2 years ago
Heaven M
"Many glitches. — What do you like best? Con isn't scheduling app when it wants to work! — What do you dislike? We had many glitches and caused a lot of scheduling conflicts and confusion. — What problems is the product solving and how is that benefiting you? None. The main benefit was to have in the go scheduling!"
3 years ago
Heaven M.
"Many glitches. — What do you like best? Con isn't scheduling app when it wants to work! — What do you dislike? We had many glitches and caused a lot of scheduling conflicts and confusion. — What problems is the product solving and how is that benefiting you? None. The main benefit was to have in the go scheduling!"
3 years ago
Julie R
"When I Work Is Awesome! — What do you like best? When I Work is very user friendly. I get my schedules done in no time! — What do you dislike? Not viewing the entire week, all departments — Recommendations to others considering the product: Many offer the same service, however, the customer support is subperb! — What..." Read more
3 years ago
Julie R.
"When I Work Is Awesome! — What do you like best? When I Work is very user friendly. I get my schedules done in no time! — What do you dislike? Not viewing the entire week, all departments — Recommendations to others considering the product: Many offer the same service, however, the customer support is subperb! — What..." Read more
3 years ago
Lauren L
"Definitely better that what I was doing before. — What do you like best? Scheduler has some effective features that allow you to click and populate instead of typing. Once the templates are set up it's easy to save and publish the schedule. The support and help centre are fabulous, the support cast may not have clear solutions to my questions but..." Read more
3 years ago
Lauren L.
"Definitely better that what I was doing before. — What do you like best? Scheduler has some effective features that allow you to click and populate instead of typing. Once the templates are set up it's easy to save and publish the schedule. The support and help centre are fabulous, the support cast may not have clear solutions to my questions but..." Read more
3 years ago
Brandon F
"When I Work Review. — What do you like best? It was helpful to be able to see the schedules of all my colleagues and look up different roles throughout the organization. I have used other apps that do not give me as much insight with role filtering that have made it hard to use. — What do you dislike? The mobile app was a bit difficult..." Read more
3 years ago
Brandon F.
"When I Work Review. — What do you like best? It was helpful to be able to see the schedules of all my colleagues and look up different roles throughout the organization. I have used other apps that do not give me as much insight with role filtering that have made it hard to use. — What do you dislike? The mobile app was a bit difficult..." Read more
3 years ago
Sara Y
"I can clock in and out When I Work. — What do you like best? Our organization mainly uses this platform to record employees' overtime hours. When I use When I Work it is simple and easy to take on a shift. The dashboard is user-friendly, the UI is intuitive, and you get right to work. Also, if you cannot commit to overtime, you can just as quickly..." Read more
3 years ago
Sara Y.
"I can clock in and out When I Work. — What do you like best? Our organization mainly uses this platform to record employees' overtime hours. When I use When I Work it is simple and easy to take on a shift. The dashboard is user-friendly, the UI is intuitive, and you get right to work. Also, if you cannot commit to overtime, you can just as quickly..." Read more
3 years ago
User in Food & Beverages
"Review of When I Work January 2022. — What do you like best? I love the ability to see who is working throughout the day, the mobile app is very user friendly — What do you dislike? It can be challenging to locate the button to drop a shift, especially if the shift is the same day — What problems are you solving with the product?..." Read more
3 years ago
Administrator in Hospital & Health Care
"No Support. — What do you like best? Really excited to use when i work, Until i had to litreally bed someone to give me a call to give me support on the platform, even when i begged for this to happen it was refused and i just kept getting sent articals. We are now using a different platform and i can receive a phone call when support is needed. W..." Read more
3 years ago
Verified User in Hospital & Health Care
"No Support. — What do you like best about When I Work? Really excited to use when i work, Until i had to litreally bed someone to give me a call to give me support on the platform, even when i begged for this to happen it was refused and i just kept getting sent articals. We are now using a different platform and i can receive a phone call when su..." Read more
3 years ago
". — What do you like best about When I Work?I can see my time sheets at anytime I need to. — What do you dislike about When I Work?Sometimes I clock out and it will still show me as clocked in, and vis versa — What problems is When I Work solving and how is that benefiting you?Keep track of my hours and timeoff"
2 years ago