Capterra 
G2 
354 reviews
4.5/5 average rating
Kellymarie H
Administrator in Retail
"Great Product Easy to Use. — What do you like best? I like the how the template make it easy to the scheduling for the employees — What do you dislike? The integration with Gusto. Sometimes it is glitchy and sometimes, it is not easy to see why the integration is not pushing over. It would be beneficial if the site helped you make the..." Read more
4 years ago
Administrator in Hospitality
"Convenient to use, app a plus. — What do you like best? It's quick to schedule shifts with the templates and use of the app. — What do you dislike? I'd like to see a list of all shifts for an employee in a page view rather than a calendar view. — Recommendations to others considering the product: It's a great site for affor..." Read more
4 years ago
Administrator in Consumer Services
"Solid platform with good ease of use. — What do you like best? WIW is easy to use, and walkthroughs for all the features — What do you dislike? Sometimes the dropdowns can be a little confusing — Recommendations to others considering the product: Simple and cost effective tool — What problems are you solving with the..." Read more
4 years ago
Administrator in Veterinary
"Streamline your schedule. — What do you like best? I love the ability to visualize my staff's availability, a central place for time off requests, and a way to create reoccurring schedule templates. — What do you dislike? I have yet to come across anything that I dislike about this program. — What problems are you solving with th..." Read more
4 years ago
Administrator in Restaurants
"Great Scheduling App! — What do you like best? I love how easy it is for communication with the staff and it's super easy to use — What do you dislike? I would love to have different views (by day, month, etc) be more customizable and the availability feature on the employee side could be more intuitive. — Recommendations to othe..." Read more
4 years ago
Administrator in Photography
"Easy to use. — What do you like best? I love how I can add the different job locations and that the location shows up under the employee's names on the Scheduler/calendar. I also love how this is also an app, and that I can easily post Open Shifts — What do you dislike? I manage a photographer/videographer team, and I don't like the fa..." Read more
4 years ago
Administrator in Events Services
"Great app but not the best for wedding industry. — What do you like best? That it calculates total hours worked and amount. — What do you dislike? Many things! there's a limit to the shift notes. there's no easy feature in the shift notes to upload documents directly there, without having to go through a process of upload in documents,..." Read more
4 years ago
Audrey C
"We look the ease of using When I work. — What do you like best? I like how easy it is for employees but put in their days off. Then the presaved shifts make scheduling 10x faster! — What do you dislike? There is nothing i dont really like. The notifcations do take awhile to send out especially in the work chat. — What problems a..." Read more
4 years ago
Chris E
"What a difference...in all the right ways! — What do you like best? The user friendly screens and system. Great scheudling — What do you dislike? The jump from 5 to 10 employees, no inbetweens. — Recommendations to others considering the product: Do it! — What problems are you solving with the product? What benefits..." Read more
4 years ago
Kellymarie H.
"Works Great , Time and Money Saver. — What do you like best? I love the Geo Punch. I know for sure everyone is where they say they are — What do you dislike? The phone app from an admins standpoint is not as easy as on a desktop — What problems is the product solving and how is that benefiting you? I don't have to send some..." Read more
4 years ago
A B
"The ease of adjusting employee start and end times as well as the shift details that can be added are some examples of things I like best."
4 years ago
Administrator in Hospital & Health Care
"I like the ease of viewing a day, week or month's schedule. I like how easy it is for staff to request a day off. No more paper copies. I like that you can use the program on the desk top or on your smart phone."
4 years ago
Brian G
"Ease of scheduling a large team, communication with the team, and user friendliness of the whole site"
4 years ago
Curtis C
"The ability to drag and drop shifts from one person to another making life easier! You can copy the previous week schedule to the next week which helps.Additionally, staff gets notifications to install the app on their phone and through that app they can manage their days off request or days they are unavailable. When schedules are made the staff are made aw..." Read more
4 years ago
Administrator in Health, Wellness and Fitness
"Ability to have multiple locations and sort by location"
4 years ago
shannon F
"I like know that when I assign a work assignment that the employees have to be at the job site to clock in. The geofencing is going to save the company money for sure. Employees are able to see all hours worked and the team they are working with in any given day."
4 years ago
Administrator in Media Production
"It has made the lives of all our managers so much easier now that staff are responsible for updating their own availability calendars in When I Work. This makes it so much easier to build and publish schedules that only need minimal tweaking after. Saving us lots of time."
4 years ago
Administrator in Higher Education
"The employees' ability to swap shifts, drop shifts, and pick up new shifts!"
4 years ago
Mark B
"I like the ability to have the same schedule for a long period of time."
4 years ago
Ashley P
"I like the ease of scheduling, saving templates and shifts, staff swaps and requests off. Also, the ability to easily calculate hours and print each weekly schedule."
4 years ago
Monique D
"The online clock and warnings on OT It replaced an old system and this one meets all our needs"
4 years ago
Benjamin P
"The customer support is excellent, and the interface is intuitive."
4 years ago
Jenne E. F
"The when I work app is easy to use and I was able to get started very quickly. Navigating through and the extra help I receive has made this application very user-friendly."
4 years ago
Lyndsey G
"The ability to change views to look at the schedule from various viewpoints helps us ensure that the correct managers are scheduled and that each shift has the right number of people per work area."
4 years ago
"Works Great , Time and Money Saver. — What do you like best? I love the Geo Punch. I know for sure everyone is where they say they are — What do you dislike? The phone app from an admins standpoint is not as easy as on a desktop — What problems are you solving with the product? What benefits have you realized? I don't have..." Read more
4 years ago