Capterra 
G2 
354 reviews
4.5/5 average rating
Amanda S
User in Medical Practice
"I like the ability to easily switch shifts and see who's available."
7 years ago
Administrator in Government Administration
"This is a strong, user-friendly web and app-based product."
7 years ago
User in Apparel & Fashion
"I like that it is available as a mobile and desktop app. It is easy to use with a simple design. I like the ability to message other staff through the app, and that you can view other staff's contact info within the app. It is clear how to request days off, enter availability, and request changes to your schedule. I liked the notifications for schedule posti..." Read more
7 years ago
User in Apparel & Fashion
"I like that it is so easy to see my shifts and to ask off!"
7 years ago
User in Marketing and Advertising
"I like pulling up the scheduler and seeing when all my staff is working"
7 years ago
User in Consumer Services
"Love how it can sink to my iPhone calendar"
7 years ago
Adam C
"It is nice that I can customize each job and location by color to make it easier to see what I need as a 'manager'."
7 years ago
User in Retail
"The app allows you to communicate schedule requests and the post made schedules for all to see. I most like that it allows you to see employees availibility once they have entered it in the app."
7 years ago
Miranda B
"I enjoy using When I Work! When we have 4 or 5 events going on at the same time, it easily allows me to schedule without any issues!"
8 years ago
Administrator in Hospitality
"When I Work has an easy to understand structure and may be customized for your business needs."
8 years ago
Administrator in Design
"Everything about this website was easy to learn and maneuver . Making schedules was always so quick due to the templates you can create."
8 years ago
Kassandra T
"I love being able to choose and schedule my work shifts through an app on my phone. I also love that it uploads my shifts to my phone's calendar and sends me reminders 2 hours in advance so unless there's an unexpected set back, I'm always on time. I love that When I Work sends me a reminder notification to my phone and to my email as well."
8 years ago
User in Education Management
"It's nice to look at to keep track of your hours."
8 years ago
Jhonathan R
"simple, fast, organized and practical, this tool can help you to keep employes on check, reduce payroll inconvinients and track employees abandon of their responsibilities. As a supervisoryou have access to many feats that helps you to even track an employees honesty about his working hours, the simplicity makes it an awesome tool for bussiness starters, rec..." Read more
8 years ago
User in Hospitality
"I like the imaging of the visual calender and the text alerts about upcoming shifts"
8 years ago
Administrator in Education Management
"It is very user friendly and can be accessed on android and iphone devices. The updates are instant. you can look at past schedules and reprint as necessary."
8 years ago
Jeanne A
"being able to choose hours and send time off requests."
8 years ago
Dan C
"So easy to use and can be updated / changed everywhere. I also am very impressed at the check in features and how seamless they work."
9 years ago
User in Photography
"I love that I can have the app on my phone and manage my time sheets right from my phone. I have a love/hate relationship with the location tracking but it's nice for when I am working offsite and need to track and turn in my miles for review. I like that I can manually enter and change my hours. I like that it can integrate with other apps I use such as Act..." Read more
9 years ago
User in Accounting
"The work schedule is always at my fingertips with this easy to use app. It's easy to put in and adjust work availability. I know there's a communication feature but the organization doesn't really use it- of like to see its capabilities and I'm curious if users will adopt it. It could solve some communication issues if they do."
9 years ago
Tim M
"The look of the interface appears relative up-to-date. It is easier for new users to sign up and customize their profiles. There's a wide range of notification options. Most users find it easy to submit time off requests."
9 years ago
Administrator in Restaurants
"We like the ease of access: person and work email, phone, app, computer, etc. there's no excuse to miss your shift."
9 years ago
Ivy H
"I like being able to switch into full schedule view to see who I am working with. Full schedule view also makes it easy for me to see what weeks are available for vacations and any other time off I need. I also really like how easy it is to request time off and review the requests I have already made. I always try to keep track of the time I am requesting an..." Read more
9 years ago
Administrator in Higher Education
"When I Work is a great way for a workforce to manage itself. Once a schedule is set the employees can work out trades by themselves without any sort of management paperwork involved. As long as you trust your employees and set limits you don't have teo worry about a thing."
9 years ago
"Being able to see my schedule on my phone is very helpful. I wish switching shifts was a little smoother of a process, but that might just be my companies integration of the system. It is very helpful to be able to see who is working with you at a certain location, and to be prepared to show up to work with the work reminders."
7 years ago