Capterra 
G2 
319 reviews
4.5/5 average rating
Lauren L.
Olivia N.
"When I Work is very user friendly. — What do you like best? When I Work is user friendly for schedule — What do you dislike? It didn't solve multiple problems for us — What problems is the product solving and how is that benefiting you? Employee schedules"
2 years ago
Heaven M
"Many glitches. — What do you like best? Con isn't scheduling app when it wants to work! — What do you dislike? We had many glitches and caused a lot of scheduling conflicts and confusion. — What problems is the product solving and how is that benefiting you? None. The main benefit was to have in the go scheduling!"
2 years ago
Heaven M.
"Many glitches. — What do you like best? Con isn't scheduling app when it wants to work! — What do you dislike? We had many glitches and caused a lot of scheduling conflicts and confusion. — What problems is the product solving and how is that benefiting you? None. The main benefit was to have in the go scheduling!"
2 years ago
Julie R
"When I Work Is Awesome! — What do you like best? When I Work is very user friendly. I get my schedules done in no time! — What do you dislike? Not viewing the entire week, all departments — Recommendations to others considering the product: Many offer the same service, however, the customer support is subperb! — What..." Read more
2 years ago
Julie R.
"When I Work Is Awesome! — What do you like best? When I Work is very user friendly. I get my schedules done in no time! — What do you dislike? Not viewing the entire week, all departments — Recommendations to others considering the product: Many offer the same service, however, the customer support is subperb! — What..." Read more
2 years ago
Lauren L
"Definitely better that what I was doing before. — What do you like best? Scheduler has some effective features that allow you to click and populate instead of typing. Once the templates are set up it's easy to save and publish the schedule. The support and help centre are fabulous, the support cast may not have clear solutions to my questions but..." Read more
2 years ago
Lauren L.
"Definitely better that what I was doing before. — What do you like best? Scheduler has some effective features that allow you to click and populate instead of typing. Once the templates are set up it's easy to save and publish the schedule. The support and help centre are fabulous, the support cast may not have clear solutions to my questions but..." Read more
2 years ago
Brandon F
"When I Work Review. — What do you like best? It was helpful to be able to see the schedules of all my colleagues and look up different roles throughout the organization. I have used other apps that do not give me as much insight with role filtering that have made it hard to use. — What do you dislike? The mobile app was a bit difficult..." Read more
2 years ago
Brandon F.
"When I Work Review. — What do you like best? It was helpful to be able to see the schedules of all my colleagues and look up different roles throughout the organization. I have used other apps that do not give me as much insight with role filtering that have made it hard to use. — What do you dislike? The mobile app was a bit difficult..." Read more
2 years ago
Sara Y
"I can clock in and out When I Work. — What do you like best? Our organization mainly uses this platform to record employees' overtime hours. When I use When I Work it is simple and easy to take on a shift. The dashboard is user-friendly, the UI is intuitive, and you get right to work. Also, if you cannot commit to overtime, you can just as quickly..." Read more
2 years ago
Sara Y.
"I can clock in and out When I Work. — What do you like best? Our organization mainly uses this platform to record employees' overtime hours. When I use When I Work it is simple and easy to take on a shift. The dashboard is user-friendly, the UI is intuitive, and you get right to work. Also, if you cannot commit to overtime, you can just as quickly..." Read more
2 years ago
User in Food & Beverages
"Review of When I Work January 2022. — What do you like best? I love the ability to see who is working throughout the day, the mobile app is very user friendly — What do you dislike? It can be challenging to locate the button to drop a shift, especially if the shift is the same day — What problems are you solving with the product?..." Read more
2 years ago
Administrator in Hospital & Health Care
"No Support. — What do you like best? Really excited to use when i work, Until i had to litreally bed someone to give me a call to give me support on the platform, even when i begged for this to happen it was refused and i just kept getting sent articals. We are now using a different platform and i can receive a phone call when support is needed. W..." Read more
2 years ago
Verified User in Hospital & Health Care
"No Support. — What do you like best about When I Work? Really excited to use when i work, Until i had to litreally bed someone to give me a call to give me support on the platform, even when i begged for this to happen it was refused and i just kept getting sent articals. We are now using a different platform and i can receive a phone call when su..." Read more
2 years ago
User in Consumer Goods
"Favorite clock-in app I’ve used, yet. — What do you like best? I love the simple design, how I am in a group chat with the rest of the employees and my boss without using my messages, how I can clock in and out from my phone, and track my schedule. — What do you dislike? It's a bit too busy for my personal tastes. — Recommendatio..." Read more
2 years ago
Administrator in Veterinary
"When I Work Review. — What do you like best? Ease of use, employees can check on their phones — What do you dislike? constant email updates. I'd like to be able to make changes/edit and not notify until published — What problems are you solving with the product? What benefits have you realized? Ease of schedule, it's very..." Read more
2 years ago
Agency in Management Consulting
"Really simple scheduling done right. — What do you like best? We investigated several different options including When I Work, and what we really liked about them, versus their competitors, is how easy the software is to use. No one really likes using time scheduling software, but When I Work makes it really simple and painless. — What do yo..." Read more
3 years ago
User in Retail
"When I Work - great way to see schedules and easy to switch shifts! — What do you like best? I love being able to see who and when everyone is working efficiently. It makes it very easy to trade shifts, pick up open shifts, and contact coworkers. The app is very user-friendly as well. — What do you dislike? The app is a bit hard to clo..." Read more
3 years ago
Breanna F
"WIW makes hiring and managing candidates very seamless. — What do you like best? I like the sorting features this product provides. Searching for new hires can be a daunting process; however, WIW allows you to filter candidates in multiple ways. I also like the clock-in and clock-out features. — What do you dislike? There is nothing I..." Read more
3 years ago
Breanna F.
"WIW makes hiring and managing candidates very seamless. — What do you like best? I like the sorting features this product provides. Searching for new hires can be a daunting process; however, WIW allows you to filter candidates in multiple ways. I also like the clock-in and clock-out features. — What do you dislike? There is nothing I..." Read more
3 years ago
Tabitha D
"Easy to Use, Functional and User Friendly. — What do you like best? It is very user-friendly, easy to understand and functional. From all aspects of time management, profile set up and HR document processing, it's probably the easiest of the softwares I've been able to use as an employee and manager. — What do you dislike? I do wish th..." Read more
3 years ago
Tabitha D.
"Easy to Use, Functional and User Friendly. — What do you like best? It is very user-friendly, easy to understand and functional. From all aspects of time management, profile set up and HR document processing, it's probably the easiest of the softwares I've been able to use as an employee and manager. — What do you dislike? I do wish th..." Read more
3 years ago
Lindsey M
"When I Work Review. — What do you like best? Easy layout that makes accessing your schedule, as well as the schedule of others very easy. — What do you dislike? The price of using this app is a bit steep for some things such as a not for profit organization. — What problems are you solving with the product? What benefits have yo..." Read more
3 years ago
Lindsey M.
"When I Work Review. — What do you like best? Easy layout that makes accessing your schedule, as well as the schedule of others very easy. — What do you dislike? The price of using this app is a bit steep for some things such as a not for profit organization. — What problems is the product solving and how is that benefiting you?..." Read more
3 years ago
"Definitely better that what I was doing before. — What do you like best? Scheduler has some effective features that allow you to click and populate instead of typing. Once the templates are set up it's easy to save and publish the schedule. The support and help centre are fabulous, the support cast may not have clear solutions to my questions but..." Read more
2 years ago