Capterra 
G2 
354 reviews
4.5/5 average rating
User in Consumer Services
Kerri W
"So easy you access my schedule, work on the schedule and contact individuals or groups of employees"
7 years ago
Rachel R
"I used to spend hours making spreadsheets of our employees shifts to get it just right. Sadly, when an employee needed to make a change, I had to manually edit the document and reprint it. I needed something easier, that's when I found the When I Work app. I can set a specific time block and easily drag and drop that shift into our employees schedule. Then i..." Read more
7 years ago
User in Events Services
"I like that I can see all the hours I work."
7 years ago
Administrator in Computer Software
"Interface and features, multiple views of scheduling"
7 years ago
Lindsay H
"We love the mobile functionality. Our old system didn't have a mobile feature. We also really like the "open shift" option where we can offer an open shift and people who want extra hours can pick it up. We also have very mixed feelings on the notifications - the good part is that it notifies employees when someone needs to drop a shift so everyone know..." Read more
7 years ago
Catherine P
"Anytime my boss updates my schedule I get a notification which is very convenient. I also like that you have to acknowledge your shifts in case they’ve made a mistake in the schedule."
7 years ago
User in Consumer Goods
"I like the cloud based scheduling system. It allows all employees to see their schedule as well as to notify the manager that the employees have seen their shifts."
7 years ago
Administrator in Hospital & Health Care
"I like how my whole team can communicate at the click of a button, be it on the computer or phone."
7 years ago
User in Telecommunications
"I like that I can clock in from home when I work from home or when I am in the office"
7 years ago
User in Food & Beverages
"Easy to use, can message coworkers easily about trading shifts without having to bug management"
7 years ago
User in Marketing and Advertising
"All my scheduling needs are in one place"
7 years ago
Administrator in Medical Devices
"I absolutely love the free usability of this product."
7 years ago
Morgan T
"When I Work provides employers and employees with the ability to track hourly and salaried employees, their time off, and adjust the time zone to apply to that employee's particular location. The app is the greatest feature as nearly all employees have their schedules at their fingertips at any given time on their smartphones. They receive electronic remin..." Read more
7 years ago
User in Human Resources
"Intuitive interface, easy-to-learn and a relatively well-rounded scheduling tool for growing teams. WIW has been able to keep up with our company as it's grown from 1 city to multiple cities. We rely very heavily on the Scheduler feature, which until recently has been invaluable in allowing us to operate seamlessly. It allows us to set up multiple cities, mu..." Read more
7 years ago
Maria H
"Online convenience/ mobile app/ able to see past and current timesheets"
7 years ago
Lainey R
"The app makes it easy to check my work shifts as well clock-in"
7 years ago
User in Consumer Services
"I liked the ease of operation. It’s very user friendly and visually pleasing."
7 years ago
Administrator in Real Estate
"So easy to use and easy for my staff to enter time off requests, drop shifts and swap shifts with other employees"
7 years ago
Ashley B
"I love the flexibility and ease of use. It is accessible online and via mobile app which makes it very convenient. You can upload your availabiliy as well as swap and give up shifts."
7 years ago
Maxwell G
"The specificity in which you can set availability and preferred hours to work, the time-off feature, the clock in feature."
7 years ago
User in Primary/Secondary Education
"I like that the app helps digitalize schedule and that it also has a time tracking feature."
7 years ago
User in Food & Beverages
"The central placement of the next shift tile; the pop-up that requires shift acknowledgement; easy time-off-request system"
7 years ago
User in E-Learning
"Clock in and out via phone instead of a computer. Also, the employee messaging to chat without having to exchange numbers."
7 years ago
Blake P
"It's just a really clean, well-designed, and multifunctional employee tracking software that has saved our HR department so much time."
7 years ago
"When I Work gives you access to all of your shifts as well as your coworkers' shifts."
7 years ago