Capterra 
G2 
319 reviews
4.5/5 average rating
User in Consumer Goods
User in Hospital & Health Care
"My company has almost all remote employees, so having the capability to clock in to shifts from my remote location is in valuable. I also greatly appreciate the easy capability of requesting a shift to drop or swap with a colleague and also the ease of picking up a colleague's shift. The tools for setting my availability are great too and I like that the app..." Read more
6 years ago
User in Consumer Services
"I like that I know what job to go to the next day"
6 years ago
Adam L
"When I Work is very good at creating a platform for those who may not have strong technological skills. This app and website is easy to use and embraces efficiency!"
6 years ago
User in Marketing and Advertising
"Email reminders are sent before your shifts."
6 years ago
User in Medical Practice
"You can message coworkers and see exactly when others shift are."
6 years ago
Collin K
"It is easy to use and efficient. I have never had a problem with it. Extremely easy and self-intuitive."
6 years ago
User in Information Technology and Services
"The shifts appear right on notifications and are one click to accept someone elses shift"
6 years ago
User in Consumer Services
"It was easy to switch between the company schedule and my personal schedule. It was easy to request shifts off and have them approved all through the app or website. You could also post if you needed someone to switch a shift with you."
6 years ago
Administrator in Retail
"Very easy to use with great a mobile app for employees. Staff love the notifications."
6 years ago
AshleyMacKensi B
"I love how accessible this software is! It is a great platform for me to stay connected with my employees and send them their schedules in a highly technological age."
6 years ago
Dejon G
"The ability to fix employee times from my phone. I also truly enjoy the ability to color code."
6 years ago
Ryland S
"The time off submission and approval request process is easy"
6 years ago
User in Restaurants
"I can access the full schedule quickly: I know when I’m working, who I’m working with, and what our specific duties will be for the day."
6 years ago
User in Outsourcing/Offshoring
"It's nice to be able to clock in from your phone, we have to be able to keep all of our hours at 40, and it is so nice to be able keep track and make sure that I won't be making my boss mad with unnecessary over time, haha!"
6 years ago
User in Consumer Services
"When I Work gives you access to all of your shifts as well as your coworkers' shifts."
6 years ago
Kerri W
"So easy you access my schedule, work on the schedule and contact individuals or groups of employees"
6 years ago
Rachel R
"I used to spend hours making spreadsheets of our employees shifts to get it just right. Sadly, when an employee needed to make a change, I had to manually edit the document and reprint it. I needed something easier, that's when I found the When I Work app. I can set a specific time block and easily drag and drop that shift into our employees schedule. Then i..." Read more
6 years ago
User in Events Services
"I like that I can see all the hours I work."
6 years ago
Administrator in Computer Software
"Interface and features, multiple views of scheduling"
6 years ago
Lindsay H
"We love the mobile functionality. Our old system didn't have a mobile feature. We also really like the "open shift" option where we can offer an open shift and people who want extra hours can pick it up. We also have very mixed feelings on the notifications - the good part is that it notifies employees when someone needs to drop a shift so everyone know..." Read more
6 years ago
Catherine P
"Anytime my boss updates my schedule I get a notification which is very convenient. I also like that you have to acknowledge your shifts in case they’ve made a mistake in the schedule."
6 years ago
User in Consumer Goods
"I like the cloud based scheduling system. It allows all employees to see their schedule as well as to notify the manager that the employees have seen their shifts."
6 years ago
Administrator in Hospital & Health Care
"I like how my whole team can communicate at the click of a button, be it on the computer or phone."
6 years ago
User in Telecommunications
"I like that I can clock in from home when I work from home or when I am in the office"
6 years ago
"The ability to check in and out of locations. Very easy to keep track of hours during the week. Even easier for the ops team to compile all data on a weekly basis."
6 years ago