Capterra 
G2 
Tahmeem S
Gabriel R.
director of sales & marketing, DocNetwork
"We love the deal board and call recording with tips"
4 years ago
Verified Reviewer
"I brought Gong to my company when we were only 10 employees and 2 AEs. Gong has been perhaps the most critical tool in our sales tech as we have scaled from 2 AEs to 30+ AEs, a sales team of 6 to 100+, and as a company, from 10 employees to nearly 400 in 3 years."
4 years ago
User in Computer Software
"Awesome way to record calls/ meetings and share with your team. — What do you like best? Very easy to use, easy way to collaborate and receive feedback from your team, you receive very valuable data from the calls and ultimately improve the way you communicate in your meetings. — What do you dislike? I haven't had any negative experien..." Read more
4 years ago
Raj Singh S
"Gong Rocks! — What do you like best? Call analytics, how to deipher my call attributes and continue to become better every single day — What do you dislike? Pretty much nothing! I love gong for what it offers and they are always improving it so no complains at this stage — Recommendations to others considering the product:..." Read more
4 years ago
Ashley C
"Gong is great to listen to your calls as well as your peers in order to improve your techniques! — What do you like best? The best thing about Gong is being able to go back and listen to calls you've had in order to get feedback from your peers and mentors so you can continue to improve how you reach out to others. — What do you dislike?..." Read more
4 years ago
Kevin S
"Gong Success. — What do you like best? Able to Recap conversations months prior — What do you dislike? Clients may not want calls to be recorded. — What problems are you solving with the product? What benefits have you realized? Accurately capturing client challenges months after the initial conversation."
4 years ago
David A
"How Gong is changing the sales game! — What do you like best? The ability to watch playback at 2x speed and search for specific conversation topics makes it easy to review conversations, making you feel more confident in your next call. — What do you dislike? Gong has been pretty great so far and I don't think there's anything that jum..." Read more
4 years ago
User in Computer & Network Security
"Great resource for AE's. — What do you like best? The tagging and ability to search for specific keywords or sections of a conversation and then share that snippet with colleagues is invaluable. — What do you dislike? No drawbacks so far, it's been a fairly seamless addition. — What problems are you solving with the product? Wha..." Read more
4 years ago
User in Computer Software
"Easy recording and pretty good transcriptions. — What do you like best? The transcriptions are super helpful, you get it separated by speaker and can even use the search to find what you are looking for. The mail reports also help to have a good overview of what topics are going on with your team. — What do you dislike? There is not mu..." Read more
4 years ago
Joe E
"Gong is my sales BFF. — What do you like best? I get to immediately review what went right and wrong on a call. I can see my action items. Gong encourages me to reduce my talk track so my customer can explain what they like and want. The ease of use is awesome. I give Gong my highest rating. — What do you dislike? Many of my colleagues..." Read more
4 years ago
Bryson H
"Great tool for compliance. — What do you like best? Keeps me accountable to have the best quality compliance — What do you dislike? None, this tool is incredible. I've never had anything like this before. — What problems are you solving with the product? What benefits have you realized? Getting to listen to my calls quickl..." Read more
4 years ago
Consultant in Marketing and Advertising
"Great Tool for Sales. — What do you like best? I love the caption display which is helpful when you're not sure what the client said. — What do you dislike? I don't dislike anything at this time.I think it has a lot of good features currently. — Recommendations to others considering the product: To practice using it and tak..." Read more
4 years ago
Administrator in Professional Training & Coaching
"Great sales enablement tool. — What do you like best? Accurate timestamps and makes it really. — What do you dislike? easy to organize calls for training purposes — What problems are you solving with the product? What benefits have you realized? Internal training content and transparency into calls. Solves for those both."
4 years ago
Consultant in Information Technology and Services
"Essential to workflow. — What do you like best? I like that I do not have to set up the gong for every call and it does it automatically. — What do you dislike? The things that I dislike is that sometimes it does not select the correct words that were said in the video within the transcript. — What problems are you solving with t..." Read more
4 years ago
User in Accounting
"Great software to track leads, interactions, and record meetings. — What do you like best? As a Sales Engineer who can't be on all discovery calls with my account exec, I love how efficiently you can skip between speakers on the recording and speed it up/down so I can efficiently get the information I need. — What do you dislike? The t..." Read more
4 years ago
Kabir Ahmed K
"Very handy call analysis tool. — What do you like best? It just doesn't provide the call recording, rather it provides breakdowns and analysis of the call. At the same time when each call recording is availy, it shows the talk ratio and audio transcript too. — What do you dislike? Sometimes the break downs of the call segments are bot..." Read more
4 years ago
Dan I
"Dan's Gong Review. — What do you like best? The fact that I can listen to my own calls. — What do you dislike? Sometimes it can be difficult to locate a call for my team. — What problems are you solving with the product? What benefits have you realized? I am improving my sales skills by listening to other reps sales calls...." Read more
4 years ago
Shaun F
"Record, Review, Improve! — What do you like best? I really enjoy that it captures the talking times of both parties to show who is doing the talking when I engage with customers — What do you dislike? I really have yet to find much that I don't like about this product — What problems are you solving with the product? What benefi..." Read more
4 years ago
David R
"Incredible Tool for Video Sharing and Recording. — What do you like best? The ability to find separate parts of the call and have it transcribed. Also the ability to share Zoom conference calls within the company. — What do you dislike? I feel the transcribing could be a little bit better it's still pretty good but sometimes messes up..." Read more
4 years ago
User in Information Technology and Services
"Gong has it all! — What do you like best? - The ability to speed up watching callbacks- transcripts- seeing who is talking when-grouping of certain clients timeline — What do you dislike? - UI somewhat hard to find what I need on first search — What problems are you solving with the product? What benefits have you realized?..." Read more
4 years ago
Manisha R
"It's one of the best actionable integrated platforms I've used so far. — What do you like best? I like how it captures and analyses customer interaction across different industries. This is extremely helpful while on a call with the customer, as it highlights the risks and opportunities. It is very easy to use and incredibly transparent. It's our..." Read more
4 years ago
Lauren M
"Time Saving. — What do you like best? The ability to search words! It saves me time from having to listen to the whole thing or skip through to try to find a specific topic. It is pretty accurate too. — What do you dislike? The search of words could still be improved. I don't use the deals feature, but that is because I am not in sales..." Read more
4 years ago
User in Marketing and Advertising
"Incredibly Useful tool! — What do you like best? I love the transcribe feature as well as the "action items" after a call. When you work with a ton of clients, this comes in handy to make sure you are closing all gaps on the next steps and not leaving anything out! — What do you dislike? The transcribe feature doesnt always pick up exa..." Read more
4 years ago
User in Market Research
"Habit Buster! — What do you like best? Gong has helped me to understand my verbal habits (filler words, word overuse, etc.) and adjust accordingly with each client call. — What do you dislike? The annotation isn't always very accurate. — What problems are you solving with the product? What benefits have you realized? Solvi..." Read more
4 years ago
"Very effective call analysis tool. — What do you like best? Gong records calls and analyzes them based on the conversations content and action points. It breaks down calls based on their parts. — What do you dislike? It asks to reduce talk ratio each time, but in some calls the talk ratio needs to be higher. — What problems are y..." Read more
4 years ago