Capterra 
G2 
Michelle H.
Jack P.
"An amazing tool to help with Sales Coaching,reporting and feedback. — What do you like best about Gong? It's a great tool. Its perfect for reviewing calls, driving actions and now with the Gong Deals section, analysing touch points and next steps for my pipeline. I would highly recommend and the support staff who help me explore some of the advanc..." Read more
a year ago
Nadeem K.
"Every Sales Team needs Gong. — What do you like best about Gong? Organisations can record and analyse sales conversations, providing insights and recommendations to sales teams. Gong automatically transcribes sales calls, making it easy for sales reps to review and analyse calls to identify areas for improvement — What do you dislike about..." Read more
a year ago
Emily T.
"Can't believe I used to sell without it. — What do you like best about Gong? I really enjoy the accuracy of search in Gong. It's easy to do a text search to find key topics from a call and highlight important snippets. The coaching aspect is also very valuable - I can review manager comments on specific points in a call, and see how my stats roll..." Read more
a year ago
Anthony M.
"Gong fosters accountability. — What do you like best about Gong? I like how easy it is to find calls based on keywords, and the transcription/search function for keywords within a specific call. Rather than having to listen to hours of material, you can very easily find the specific section you need. — What do you dislike about Gong? O..." Read more
a year ago
Mikayla M.
"Awesome Application For Training Tool. — What do you like best about Gong? Gong is a great training tool for others to go back and listen how their colleagues handle scenarios as well as the ability to go back and listen to previous details you've gone over the a previous client in case you need to reach back out regarding a similar topic. —..." Read more
a year ago
Afua A.
"It has increased our engagement with our potential customers. We just started using this for sales conversations management/ coaching and so far I am pleased with the way it is getting us responses back."
a year ago
Dustin W.
"I love the ease of use for this product. I can easily record calls and share them internally or externally."
a year ago
Neer P.
"Great tool to identify who talked and when - really makes finding the snippet a quick process. — What do you like best about Gong? Call quality and connectivity is not affected as the call is recorded. Having a visual diagram of who spoke is great if you want to skim the most important sections. Being able to copy the URL with the correct timestam..." Read more
a year ago
Kayla H.
"Allows me actively listen on calls! — What do you like best about Gong? Gong allows me to remain completely present on calls knowing that it's recording AND taking notes for me to go back to, vs me scribbling illegible notes and still trying to answer while people talk. — What do you dislike about Gong? Don't have a negative thing to s..." Read more
a year ago
Todd B.
"Gong Provides Everything A Salesperson Needs. — What do you like best about Gong? I use Gong daily to review my calls, search for keywords, confirm who was on the call & their role, and then provide my client with a link to their demo call that they can review with people unable to make the call. — What do you dislike about Gong? I don..." Read more
a year ago
Todd F.
"Gong as an onboarding tool. — What do you like best about Gong? Bringing on new staff is a constant at growing companies. Ensuring that each new resource has a great onboarding experience is critical to both the employee and the company. We have made Gong a vital part of this process. We maintain a folder of Gong calls that are required viewing fo..." Read more
a year ago
Meredith C.
"Must have tool in tech stack. — What do you like best about Gong? Gone are the days of missing out on coaching because of schedule overlaps. Gong gives me the complete flexibility to coach reps when I have time (which can sometimes not be until 10 minutes between meetings, 7pm at night after the work day, etc). With Gong, my reps get the coaching..." Read more
a year ago
Charlie G.
"Really useful tool for self-development & communication. — What do you like best about Gong? I like how easy it is to use. It saves me having to take notes when I'm on a call as I know I can just watch the call back at a later date & take notes then. It's also a great tool for sharing interesting questions, best practice & providing examples for t..." Read more
a year ago
Jacob M.
"Gong changes the way we sell with every single call. — What do you like best about Gong? Being able to rewatch calls and see things that are brought up in the conversation is absolutely transformative, but then Gong's transcription ability to read what is being said, comment, jump to parts, at a very quick rendering speed where I'm not waiting aro..." Read more
a year ago
Jonathan J.
"Super easy, user friendly, best tool for preparing for meetings. — What do you like best about Gong? How easy it is to sort through the zoom calls with my clients. Creating timestamps makes it pretty easy to share important parts of the calls which helps me when I prepare my meetings. Also it is super efficient with how fast it takes me to find c..." Read more
a year ago
Ca Y.
"I LOVE GONG!!!! it is the best thing ever. — What do you like best about Gong? I am started working at a new company 3 months ago, and Gong was able to help me get ramped up as an account manager. Being able to watch how my manager conducts meetings when I am working out on the treadmill or going for a walk has been super helpful. It's also nice t..." Read more
a year ago
Christian M. A.
"Will not work for a company unless they have Gong. — What do you like best about Gong? I'm able to show up prepared to every meeting with all of the items that are most relevant to my prospects top of mind after reviewing calls. I'm also able to watch my coaching metrics to make sure I'm talking about topics that have historically led to "closed w..." Read more
a year ago
Kristi F.
"Excellent Tool to Ramp Sales, Train Reps and Forecast Deals. — What do you like best about Gong? Gong's forecasting and reporting truly simplifies what's going on within your business from a sales perspective. Their dashboard is much easier to read and collaborate in than any report in Salesforce. Gong gives both our sales reps and our sales leade..." Read more
a year ago
Joe C.
"How a Head of Sales Development uses GONG. — What do you like best about Gong? Listing some perks: 1) Gong has the ability to integrate into slack so I can keep conversations native to where the team usually reach me. Any comments they tag me in on Gong appear in my slack channel. 2) It's easy to segment calls by source, e.g. demo meetings in Goog..." Read more
a year ago
Tarun A.
Account Executive , Brella
"It is amazing, I do not need to remember anything or everything because Gong is doing that part for me amazingly well. *Call Recording *Call Script*Deal Analysis*Track deal engagement*Activity Analysis"
a year ago
Amber M.
Associate Sales Engineer, Greenshades Software
"Gong is an indispensible tool for our sales team. All of our sales calls are recorded through Gong, and the analytics provided for each call are great for training and benchmarking our team. Being able to search for specific calls by keyword or participant has also been useful"
a year ago
Logan T.
Account Executive, Bitrise
"I really enjoy that I am able to listen back on calls I've had already. Helps me keep my quality up, understand where I talked too much (or too little), and areas of opportunity to improve for future calls."
a year ago
Mollie G.
Customer Success Team Lead, Brightwheel
"Gong is absolutely an incredible tool. Without it I could not do my job to the fullest!. I adore gong it gives me a 360 view on my consultants calls. I am able to pull calls easily to coach on, find content, and also the analytics are great!"
a year ago
Waqas S.
"Love how easy it is to review calls. — What do you like best about Gong? Gong makes it super easy to record, store and browse customer calls. When prepping for future calls, it's helpful to listen to a previous recording. The audio tracks help you fast forward to a point where a particular person is talking. The transcript makes it easy to look fo..." Read more
a year ago
"Incredibly helpful for onboarding. — What do you like best about Gong? Instead of listening to many live calls, having gong has very well supplemented my onboarding for a new company by listening to many calls. The search capabilities make it easy for me to find specific calls I can learn from, and the learning is continuous due to the calls it re..." Read more
a year ago