Capterra 
G2 
Megan W.
Jon S.
". — What do you like best about Gong?The automatic recorder, the ability to easily snip my calls, share them internally and customize how long external folks can access the recording. Super easy integration with Google calendar that we use as well. — What do you dislike about Gong?sometimes the AI notes aren't always accurate. I get..." Read more
7 months ago
Maria Fernanda G.
". — What do you like best about Gong?appart from having a detailed transcription of your calls, their AI feature is amazing! You can as everything .. to give you and specific detail about the call or to make a resume of it and within a couple of seconds you will have it. — What do you dislike about Gong?So far for me is perfect, does..." Read more
7 months ago
Piotr G.
". — What do you like best about Gong?I like how easy it is to add the recording to the call. Being able to organize the recordings afterwards into dedicated folders is a huge benefit for me. — What do you dislike about Gong?I don't like the view of the planned recordings - they have short horizon and I can only see them in browser (n..." Read more
7 months ago
Verified User in Telecommunications
". — What do you like best about Gong?I can review my conversation with my clients and improve my performance in future interactions with them. It also blocks out the names which is good for privacy. — What do you dislike about Gong?All the conversations are not recorded sometimes, even if I permit to record. — What probl..." Read more
7 months ago
Verified User in Computer Software
". — What do you like best about Gong?I love that I have a recording and a transcript of all my calls and that I can easily share the full calls or even snippets with my team and/or clients. I also really appreciate having a record of what I said I'd do before our next call. It really helps me stay on top of things with my clients and fulfill my e..." Read more
7 months ago
Shruti C.
". — What do you like best about Gong?The quality of the call and the transcript — What do you dislike about Gong?There is nothing that I dislike aboit Gong — What problems is Gong solving and how is that benefiting you?Gong helps in listening to the calls"
7 months ago
Albin L.
". — What do you like best about Gong?The AI insights from meetings, emails and calls. Along with the full pipeline management capabilities — What do you dislike about Gong?Missing the ability to take the insight and turn it into emails — What problems is Gong solving and how is that benefiting you?Helps rate agents and g..." Read more
7 months ago
Verified User in Marketing and Advertising
". — What do you like best about Gong?The Spotlight section has your call summarised perfectly. The Next Steps is very easy to track and follow up on. Also, the AI-Driven Follow Up mails is the biggest vale add for me in terms of time saved. — What do you dislike about Gong?Integrations with SFDC and Rattle can be more seamless. ..." Read more
8 months ago
Verified User in Computer Software
". — What do you like best about Gong?It's very helpful to go back to calls and re-listen/analyze the customer interactions. — What do you dislike about Gong?Somewhat clunky navigation/finding calls. — What problems is Gong solving and how is that benefiting you?It's great for tracking the minutia of deals but also doing..." Read more
8 months ago
Verified User in Technology and ServicesInformation
". — What do you like best about Gong?Gong has been instrumental in recapping meeting notes saving me hours of time and making my processes as a CSM seamless. — What do you dislike about Gong?I'd love if Gong's AI feature could sweep all calls from an account not just the most recent ones. — What problems is Gong solving..." Read more
8 months ago
Flavia B.
". — What do you like best about Gong?Gong facilitates the daily basis routine and main activities that need to be made by sales executives, it accelerates your time to respond to clients, helps you to write better e-mails with the use of AI, and you can have an all-in-one platform to update your activities and access everything you need. Gong als..." Read more
8 months ago
Michelle L.
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8 months ago
Verified User in Computer Software
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8 months ago
Talyta C.
". — What do you like best about Gong?Gong is an essential tool for any company that serves customers via voice, it provides a summary of the call, cuts parts to fill a library, we can tag a collaborator for a later feed, search for a specific word, among many other things .. — What do you dislike about Gong?sometimes there may be a s..." Read more
8 months ago
Tyler S.
". — What do you like best about Gong?Gong is an essential tool for all aspects of your business, including business development, sales, customer success, and retention. Its versatility makes it valuable for everyone.Got it! I've noted the text you provided. — What do you dislike about Gong?It's instrumental. There is no downside to G..." Read more
8 months ago
Cody L.
". — What do you like best about Gong?Immediate feedback and response on my calls, I don't always have time to be taking notes while I'm in a call, so Gong captures everything for me and provides a great summarized view of the call as well as transcript. I use Gong daily for calls and feedback. — What do you dislike about Gong?So far..." Read more
8 months ago
Verified User in Computer Software
". — What do you like best about Gong?the AI generated follow ups are really helpful when busy and dealing with a lot of deal cycles — What do you dislike about Gong?I wish the there was a more clear ability to search all types of calls and the engage platform was a bit more built out — What problems is Gong solving and h..." Read more
8 months ago
Verified User in Technology and ServicesInformation
". — What do you like best about Gong?I use gong several times a day - it saves me hours. Call recording and insights: I'm neurodiverse, so being able to watch back calls, read transcripts and have a call summary is game-changing for me; it makes me incredibly efficient at my job - rather than spending time making handwritten notes, I can be ful..." Read more
8 months ago
Connor G.
". — What do you like best about Gong?The analytics of call reviews The ease of using the platform The interface Very fast implementation Use it daily as a Sales Engagement and Enablement platform — What do you dislike about Gong?Gong Engage can be quite puzzling to use for the first time - but their academy shows you everything you..." Read more
8 months ago
Verified User in Computer Software
". — What do you like best about Gong?I love being able to go back and review my own calls, rather than having to take notes myself during the call, I can go back and figure out anything I might have missed. I also love being able to listen to team members calls and learn from what they are doing, especially in this remote work world. — ..." Read more
8 months ago
Joseph D.
". — What do you like best about Gong?Simple to review info from past calls and preivious interactions from other members of my org. I also enjoy the AI tool to summerize calls and help me quickly write notes and recap emails. I use it for 85-90% of all my exsisting active SF accounts. — What do you dislike about Gong?No dislikes at t..." Read more
8 months ago
Verified User in Computer Software
". — What do you like best about Gong?Gong is absolutely necessary to review sales conversations. I particularly like the new AI feature which helps me find the right snippets more easily. Additionally, the transcript is very helpful and accurate. The fact that Gong integrates with Hubspot is also a significant benefit. — What do you..." Read more
8 months ago
Jacob L.
". — What do you like best about Gong?User interface is great and easy to use. I love being able to not have to take notes and just listen to the client. — What do you dislike about Gong?Some issues with integrations within other platforms. — What problems is Gong solving and how is that benefiting you?It allows my coach..." Read more
8 months ago
Andrew C.
". — What do you like best about Gong?Gong is super simple, intuitive, and easy to use. I love that it connects calls from the same account so that I can easily watch a deal happen from discovery to close. It even includes the emails that are sent between meetings so that I can learn and see what successful reps are doing between meetings! —..." Read more
8 months ago
". — What do you like best about Gong?The Hubspot integration is what I like best. Gong provides nice summaries in the contact and company timelines that help reps keep organized information in one collaborative space, and it's super helpful for sales leadership too. The new "Ask Anything" AI feature is super cool, and sales leadership is using it..." Read more
7 months ago