Capterra 
G2 James P.
Team Lead, Customer Success, Bizzabo
Carole-Ann H.
Account Manager, Forrester Research
"Outstanding way to retain information discussed, study my own and other behaviors to improve. It's quickened our new hire on-boarding and improves direct coaching. This tool is a game changer."
5 years ago
Jordan S.
Director of Business Development, Heap
"I love Gong it is part of my core tech stack. I am constantly impressed by the Gong Team and CSMs who are extremely knowledgeable."
5 years ago
Liz H.
ECRM Success Manager, Drip
"Both our sales and success teams use Gong and its really helpful to follow the customer journey right within gong - calls and emails - when we're passing a relationship from one team to the next. We can review previous interactions and pick up right where the sales team left off"
5 years ago
Steven M.
Product Manager, Playvox
"It has been an excellent addition to our product management stack. Having the ability to connect with different systems for virtual calls it's really helpful. The UX of the product is great."
5 years ago
Verified Reviewer
"Gong is fun and intuitive. It gathers all I need as a manager and a really great experience reviewing calls in seconds. The ability to get a complete journey of my customers A managers summary allowing me to stay up to date with all that's important in my tram"
5 years ago
Lily D.
Director, Customer Success, Yello
"I would rate my overall experience with Gong.io a 10. It is solving the problem of reps being distracted on calls trying to talk to clients, fully listen, and also take detailed notes!"
5 years ago
Verified Reviewer
"I love that Gong automatically records, transcribes and coaches each call. It is super intuitive and is great for self-review, peer review, and coaching. I love that it's super easy to share segments of calls for review, collaboration, and feedback. The mobile app is super user friendly and makes it easy to record in person meetings as well."
5 years ago
Myles J.
Business Development Representative , Zywave
"My experience has been great. I watch a recorded gong video everyday. It's great for educational training and being able to observe other peoples conversations, understanding where they're having an impact conversations."
5 years ago
Verified Reviewer
"Gong is crucial for any organization that is serious about coaching and enabling their customer-facing teams with the feedback they need to improve. Gong has an incredible team that lives the thought leadership they espouse and is there to help whenever you need them. I would absolutely recommend them to anyone."
5 years ago
Verified Reviewer
"I have never used Gong in previous roles but as I was learning and ramping, it was a great tool to help get me going and once I was in the role, it was a great tool for reflecting and continuous learning."
5 years ago
Judah W.
Learning & Development Manager, DiscoverOrg
"Gong is a game changer. Not everyone has to be a pro on your team to analyze a call anymore. Anyone can use Gong to recognize keywords, themes, and areas for improvement with their call analytics. Also, a major time saver because you can search for those keywords instead of listening to an entire hour or more of conversation. I particularly enjoy any st..." Read more
5 years ago
Natalie y.
Account Executive, Copper, Inc.
"I am a raving fan. I don't know if I've ever really been a raving fan of a tool, besides the company I work at (Copper CRM!). I love their UI, their marketing emails which are NOT annoying (how?!?!), and their friendly support team. But mostly- this incredible tool allows me to become a better salesperson. Faster."
5 years ago
Janet C.
VP Strategic Accounts, Applitools, Ltd.
"auto -records web meetings with customers very easy to review key parts of calls easy to share part or all with customers tracks who said what feedback on interaction with customer (time spent talking vs listening) easy to share calls with colleagues so they can be briefed ahead of future meetings"
5 years ago
William H.
Account Manager, PitchBook
"Great for improving my speaking and selling skills by showing me important metrics on my speaking style (especially filler words). Also a great tool for making sure you can easily reference important discussions with clients. I have dozens of calls every week, and it helps me to stay on top of things."
5 years ago
Verified Reviewer
"Immediate insight into my calls and what I'm doing right & what I can improve upon. It's great to have an easy to use repository for all of my sales conversations."
5 years ago
Leigh H.
CRO, IMS
"Easy to use. Great for training new and tenured reps. Provides market insight for non-sales reps that we find very valuable. Has been instrumental in enabling us to continually optimize our messaging while at the same time ensure standardization across all reps. Daily triggered emails are strong."
5 years ago
Jessica D.
Account Executive, PayScale
"It's so important to identify your prospects needs, but it can be difficult to absorb everything they are relaying. Having access to a tool like gong, gives me the ability to revisit my calls, dissect my prospect's responses and identify their needs. Gong makes this easier by filtering by keyword, offering graphs so you can click into specific parts of eac..." Read more
6 years ago
Verified Reviewer
"Gong.io helps us to review calls and better follow-up with prospects. It's also great for training, identifying areas of improvement and managing sales teams."
6 years ago
Verified Reviewer
"I use Gong for two different things, both of which the platform excels at: keeping track of customer conversations during long sales cycles and as a tool for self-improvement in my own calls. The first one is self-explanatory, having the capability to go back to any previous customer conversation and easily pull the "highlights" from previous calls - allow..." Read more
6 years ago
Michael V.
Sales Manager, Terminus
"Gong has enabled me to be able to quickly assess a rep's performance on calls and easily share improvement points. Also, their blog is one of the best I've ever read."
6 years ago
Lisa W.
Account Executive, LinkedIn
"My overall experience has been great. I have used other call recordings, but never found them intuitive or easy to use. Gong's platform makes me want to use it and learn more. There isn't a day that goes by that I am not using Gong. I can't say the same for other call recordings I used in the past."
6 years ago
Brad A.
Sales Director, Influitive
"It enables me to focus fully on the customer. I don't worry about taking notes, toggling between screens, or making sure to remember salient points. I am wholly dedicated to the conversation I am involved it with the customer, because I know that later I'll be able to review the call in many different ways: I can review only what I said, only what another..." Read more
6 years ago
Paul P.
Sr. Director of Customer Success, Reciprocity
"Very positive. Gong is the first and most important tool for my CS teams. I can measure the impact to both my internal and external customers."
6 years ago
Maresha G.
Customer Success Manager, DiscoverOrg
"Fantastic, not only is the tool great, they share best practices and observations based on their aggregate data, and the content is incredibly helpful as well."
6 years ago
"Gong gives our team the ability to gain actionable insights into how well we are handling calls with clients. Do we repeat words too often? Do we allow enough time between our sentences? This is also an amazing system of record for calls so I can go back and review what was discussed previously. Clients love to receive the recordings as well, especially when..." Read more
5 years ago