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Kristina C.
CA, CA
Bijan S.
Etiwanda, Etiwanda, CA
"These guys are awesome, no one was willing to help me out but they went out of their way accommodating me. They gave me more than what I expected for my trade in for an excellent deal and on top of it they delivered the vehicle to my house. Great service. Rod is an awesome manager and walked me through this sale. Amazing I would recommend them and I will buy..." Read more
2 years ago
Daniel Dinh
"This location is well kept, clean, and welcoming. Saleswoman Cassie is really helpful in purchasing my Hybrid Rav4. Also thanks to the general sales manager Effrain for working us out a great deal. The paperwork went over smoothly and there was no pressure in trying to buy more than we needed. We drove over 2 hours to this location because of their reputatio..." Read more
2 years ago
Google review
Eric Galvan
"Valley-Hi Toyota has been extremely great with my car and I. I want to recognize Katie Holt in the Service Department. She is an amazing employee at Valley-Hi Toyota. That business is lucky to have her in their team! She always kept me in communication with the status of my car while being worked on. In addition, the technicians that greeted, fixed, and brou..." Read more
2 years ago
Google review
Julie N.
Valley Village, Los Angeles, CA
"I purchased my new 2022 4Runner from Valley Hi Toyota this week.Everyone I connected with was polite, professional, and certainly exceeded all my expectations. Bobby Haque was my first contact and the person who worked with me from start to finish. He provided all the information needed to help with my decision on which vehicle was best for me. Bo..." Read more
2 years ago
Daniel D.
Hesperia, CA
"Worst experience, I bought three cars from them and Regret it!!!Don't trust them, they have never followed thru with any service time frame to date. Their response was "sorry you feel this way". They did not offer a way to defuse the situation after their team clearly messed up.We ordered a service that required a part, they ordered i..." Read more
2 years ago
Alan M.
Rancho Cucamonga, CA
"They waste your time, they don't even try to solve the problem that they create. They have kept our car for over 45 days. 15 days longer that agreed and it was because there team broke or cracked a part when repairing it. They offer no loaner car and did not discount the service. They would not of even said sorry if I had not spoken up. They don't CARE about..." Read more
2 years ago
Daniel D.
Hesperia, CA
"Worst experience, I bought three cars from them and Regret it!!! Don't trust them, they have never followed thru with any service time frame to date. Their response was "sorry you feel this way". They did not offer a way to defuse the situation after their team clearly messed up. We ordered a service that required a part, they ordered it..." Read more
2 years ago
Ruth Silva
"Buen servicio pero aun teniendo cita duran demasiado tiempo. Para cambio de aceite casi 2 horas ."
2 years ago
Google review
Merna W.
CA, CA
"I had an appointment today at 11;15 am for an oil change and tire rotation. I did not get out tl 4:00 pm Found out others had appointments and it was taking between 3 hours to 4 hours to get our vehicles back. This is unacceptable. I will be planning on taking my vehicle back to Redlands Toyota for service. I have never had to wait half a day for an oil cha..." Read more
2 years ago
Nalani M.
Ontario, CA
"Asked for a wash and an oil change , we waited for hours and hours for poor service. We then didn't even get our service till HOURS after our appointment, to top it off the wash was poorly done and they didn't bother to tend to our truck for its oil change till we then asked to speak with a manager. Poor service , poorly done job , you're better off looking..." Read more
2 years ago
Debbie T.
Victorville, CA
"Even when you have an appointment, it takes 3 hours just for a oil change. Honestly it's just easier to find somewhere else for such an easy service."
2 years ago
Fredy V.
Victorville, CA
"Todo el servicio está bien en Valley hi Toyota el problema es cuando llevo mi carro al cambio de aceite.. los mecanicos siempre me desconectan las cámaras.. a lo mejor salen en el carro y lo tratan mal por eso lo descontan... Cada vez que lleven sus carros chequen golpes o rayones xq por eso lo descontan para que uno no sepa que dañan los carros le doy un 3..." Read more
2 years ago
Sasan S.
Thousand Oaks, CA
"don't buy from this dealership in Vixtorville, CA. BIg SCAM and the sales manager Kelvin likes to play games. I went in a couple days ago to get a Tacoma and I was hesitant to run my credit because I have been working on it for years and the same dealership VAlley Hi Toyota ran my credit about 5 times in august 2020 when I was trying to purchase a vehicle. S..." Read more
2 years ago
Flor V.
CA, CA
"Today I went in for maintenance, right when I went in Erick Arroyo gave great customer service. He took his time very patiently to explain to me about my vehicle and any of my concerns. Very positive attitude, professional, and i liked that he was bilingual and helps people who speak spanish. Its a pleasure meeting people like Erick, professional and with a..." Read more
2 years ago
Francisco Garcia
"We had an amazing buying experience thanks to Erick from service referring us to Mina. Mina was extremely helpful, patient and informative. Walked out with this beauty! My wife is loving her birthday present already. Thanks Erick and Mina once again 🙌🏼"
2 years ago
Google review
Jason D.
Fontana, CA
"This review is based solely on text/email communication. My advice, look for another Toyota dealership that one doesn't add over $7,800 to a Prius Prime because they are in the business of price gouging customers and two, is not rude and condescending. I get inventory is low everywhere and the dealership needs to make money, but the MSRPs have alre..." Read more
2 years ago
Third W.
Hemet, CA
"Well I was going to write a terrible review but my delima was easily fixed. I am still a little upset about the crust of but the core of the situation was fixed. But I still will write the solutions to my problems. Because i hate when people complain but have no solutions.1) Tell the customer exactly what they are getting for complimentary. 2..." Read more
2 years ago
nick B
"I had Pricilla call me up with a mechanical claim for a mutual customer. This lady was professional and respectful. Pricilla also had all the documentation I needed to take care of our mutual customer. Thanks Valley Hi Toyota Service, but most of all THANKS PRICILLA!"
2 years ago
Google review
Tyler B.
Lakewood, CA
"I waited for two months to get the Tacoma that I've always wanted and it was worth the wait. Their salespeople weren't predatory or pushy. They're informative and helpful on all aspects of the vehicle buying experience. I was helped by Adriane Escobar and couldn't have asked for a better salesperson. You can't always win when buying a brand new vehicle espec..." Read more
2 years ago
Shauna T.
Rancho Cucamonga, CA
"I've been working on Valley Hi Toyotas commercials for 5-6 years now. While on set at the dealership I noticed how great their entire staff was with the customers, so I knew when I was in the market for a 4runner, there wasn't any other place I'd want to go. When I was ready to buy I reached out to see what was available and if they could help me in getting..." Read more
2 years ago
Steve Phillips
"$95 for oil change on tundra. Cheaper than jiffy or valvoline and they have my oil and filter in stock. Purchased 5 oil change with tire rotation and 24 hr towing for$325 total. In and out less than on hour. Great experience thx Moises"
2 years ago
Google review
Nomi Y.
Palmdale, CA
"I called everywhere initially searching for a 2022 Toyota Hybrid Camry LE. I live in the AV valley desert of Palmdale. I checked first with Lancaster and everything was in the SE and XSE in transit unsure when of available car. Lancaster sales girl said no that dealer doesn't dispose the dealership mark ups which were pretty high.I checked around oth..." Read more
2 years ago
M McAllister
"First off let me tell you the people that work here are very informational, helpful & they honestly care about getting you into the car you have always wanted. It's not just about the sale to them. Bogard is Awesome. He helped me get into the car I wanted and traded my car for more than anybody else offered. My credit is pretty bad and he found a way to..." Read more
2 years ago
Google review
Gina S.
Helendale, CA
"Thank you to Angel, Cara, and Art For excellent service. Went to get my car an oil change. I've been coming here for years and always have great service but today was exceptional! It was fast (they are always busy) and everyone was very professional! Only once did I go somewhere else for my oil change and never again. Thank you again to everyone that went be..." Read more
2 years ago
"We love the car that we bought! No complaints there. The EXPERIENCE of purchasing this car was TERRIBLE. We found the car we wanted online and worked with the internet sales associate to secure the price, prequalify and reserve the car. When the car arrived, they called us one evening and said if we didn't come that night it would be sold to another customer..." Read more
2 years ago