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Sasan S.
Thousand Oaks, CA
Sasan S.
Thousand Oaks, CA
"don't buy from this dealership in Vixtorville, CA. BIg SCAM and the sales manager Kelvin likes to play games. I went in a couple days ago to get a Tacoma and I was hesitant to run my credit because I have been working on it for years and the same dealership VAlley Hi Toyota ran my credit about 5 times in august 2020 when I was trying to purchase a vehicle. S..." Read more
3 years ago
Flor V.
CA, CA
"Today I went in for maintenance, right when I went in Erick Arroyo gave great customer service. He took his time very patiently to explain to me about my vehicle and any of my concerns. Very positive attitude, professional, and i liked that he was bilingual and helps people who speak spanish. Its a pleasure meeting people like Erick, professional and with a..." Read more
3 years ago
Francisco Garcia
"We had an amazing buying experience thanks to Erick from service referring us to Mina. Mina was extremely helpful, patient and informative. Walked out with this beauty! My wife is loving her birthday present already. Thanks Erick and Mina once again 🙌🏼"
3 years ago
Google review
Jason D.
Fontana, CA
"This review is based solely on text/email communication. My advice, look for another Toyota dealership that one doesn't add over $7,800 to a Prius Prime because they are in the business of price gouging customers and two, is not rude and condescending. I get inventory is low everywhere and the dealership needs to make money, but the MSRPs have alre..." Read more
3 years ago
Jason D.
Fontana, CA
"This review is based solely on text/email communication. My advice, look for another Toyota dealership that one doesn't add over $7,800 to a Prius Prime because they are in the business of price gouging customers and two, is not rude and condescending. I get inventory is low everywhere and the dealership needs to make money, but the MSRPs have already be..." Read more
3 years ago
Third W.
Hemet, CA
"Well I was going to write a terrible review but my delima was easily fixed. I am still a little upset about the crust of but the core of the situation was fixed. But I still will write the solutions to my problems. Because i hate when people complain but have no solutions.1) Tell the customer exactly what they are getting for complimentary. 2..." Read more
3 years ago
Third W.
Hemet, CA
"Well I was going to write a terrible review but my delima was easily fixed. I am still a little upset about the crust of but the core of the situation was fixed. But I still will write the solutions to my problems. Because i hate when people complain but have no solutions. 1) Tell the customer exactly what they are getting for complimentary. 2 oil change..." Read more
3 years ago
nick B
"I had Pricilla call me up with a mechanical claim for a mutual customer. This lady was professional and respectful. Pricilla also had all the documentation I needed to take care of our mutual customer. Thanks Valley Hi Toyota Service, but most of all THANKS PRICILLA!"
3 years ago
Google review
Tyler B.
Lakewood, CA
"I waited for two months to get the Tacoma that I've always wanted and it was worth the wait. Their salespeople weren't predatory or pushy. They're informative and helpful on all aspects of the vehicle buying experience. I was helped by Adriane Escobar and couldn't have asked for a better salesperson. You can't always win when buying a brand new vehicle espec..." Read more
3 years ago
Shauna T.
Rancho Cucamonga, CA
"I've been working on Valley Hi Toyotas commercials for 5-6 years now. While on set at the dealership I noticed how great their entire staff was with the customers, so I knew when I was in the market for a 4runner, there wasn't any other place I'd want to go. When I was ready to buy I reached out to see what was available and if they could help me in getting..." Read more
3 years ago
Ale K.
Lakewood, CA
"I bought a truck and I told a representative I had problems reciving with my mail , they said it was no problem and would call me when the dmv sent them the license plate and I received it almost two months later... so I tried calling them to make an appointment to pick up my license plate because that's what the letter said so I called and left all of my i..." Read more
3 years ago
Shauna T.
Rancho Cucamonga, CA
"I've been working on Valley Hi Toyotas commercials for 5-6 years now. While on set at the dealership I noticed how great their entire staff was with the customers, so I knew when I was in the market for a 4runner, there wasn't any other place I'd want to go. When I was ready to buy I reached out to see what was available and if they could help me in getting..." Read more
3 years ago
Ale K.
Lakewood, CA
"I bought a truck and I told a representative I had problems reciving with my mail , they said it was no problem and would call me when the dmv sent them the license plate and I received it almost two months later... so I tried calling them to make an appointment to pick up my license plate because that's what the letter said so I called and left all of my i..." Read more
3 years ago
Steve Phillips
"$95 for oil change on tundra. Cheaper than jiffy or valvoline and they have my oil and filter in stock. Purchased 5 oil change with tire rotation and 24 hr towing for$325 total. In and out less than on hour. Great experience thx Moises"
3 years ago
Google review
Nomi Y.
Palmdale, CA
"I called everywhere initially searching for a 2022 Toyota Hybrid Camry LE. I live in the AV valley desert of Palmdale. I checked first with Lancaster and everything was in the SE and XSE in transit unsure when of available car. Lancaster sales girl said no that dealer doesn't dispose the dealership mark ups which were pretty high.I checked around oth..." Read more
3 years ago
Nomi Y.
Palmdale, CA
"I called everywhere initially searching for a 2022 Toyota Hybrid Camry LE. I live in the AV valley desert of Palmdale. I checked first with Lancaster and everything was in the SE and XSE in transit unsure when of available car. Lancaster sales girl said no that dealer doesn't dispose the dealership mark ups which were pretty high. I checked around other dea..." Read more
3 years ago
Douglas M.
Apple Valley, CA
"I am in the market to sell my used Toyota Tacoma as I bought a new truck which is bigger, and I don't need the Tacoma any longer. The Tacoma is a 2019 with less than 24,000 miles on it and still under warranty. I went through the Kelley Blue Book process which offers to get quotes from dealers in your area, and Valley High was one of the dealers. I am not ex..." Read more
3 years ago
Douglas M.
Apple Valley, CA
"I am in the market to sell my used Toyota Tacoma as I bought a new truck which is bigger, and I don't need the Tacoma any longer. The Tacoma is a 2019 with less than 24,000 miles on it and still under warranty. I went through the Kelley Blue Book process which offers to get quotes from dealers in your area, and Valley High was one of the dealers. I am not ex..." Read more
3 years ago
M McAllister
"First off let me tell you the people that work here are very informational, helpful & they honestly care about getting you into the car you have always wanted. It's not just about the sale to them. Bogard is Awesome. He helped me get into the car I wanted and traded my car for more than anybody else offered. My credit is pretty bad and he found a way to..." Read more
3 years ago
Google review
Gina S.
Helendale, CA
"Thank you to Angel, Cara, and Art For excellent service. Went to get my car an oil change. I've been coming here for years and always have great service but today was exceptional! It was fast (they are always busy) and everyone was very professional! Only once did I go somewhere else for my oil change and never again. Thank you again to everyone that went be..." Read more
3 years ago
Aaron S.
CA, CA
"Had a great experience buying a 2022 Corolla Hybrid. Katherine and Pierce were easy to work with and the process was smooth and straightforward. If we decide to buy another vehicle and they have what we want we will definitely shop at Valley Hi again."
3 years ago
Gina S.
Helendale, CA
"Thank you to Angel, Cara, and Art For excellent service. Went to get my car an oil change. I've been coming here for years and always have great service but today was exceptional! It was fast (they are always busy) and everyone was very professional! Only once did I go somewhere else for my oil change and never again. Thank you again to everyone that went be..." Read more
3 years ago
Marcy M.
Victorville, CA
"Worst experience ever. I have bought few cars with Valley Hi Toyota. I went in there again sat for 3 hours waiting on a response. Mr.Salem the sales person was trying his best to help us. Unfortunately the team at finance said they'll finance us with 22% for first time buyer which I took my cousin since they had treated us before really good. I was able to t..." Read more
3 years ago
Marcy M.
Victorville, CA
"Worst experience ever. I have bought few cars with Valley Hi Toyota. I went in there again sat for 3 hours waiting on a response. Mr.Salem the sales person was trying his best to help us. Unfortunately the team at finance said they'll finance us with 22% for first time buyer which I took my cousin since they had treated us before really good. I was able to t..." Read more
3 years ago
"don't buy from this dealership in Vixtorville, CA. BIg SCAM and the sales manager Kelvin likes to play games. I went in a couple days ago to get a Tacoma and I was hesitant to run my credit because I have been working on it for years and the same dealership VAlley Hi Toyota ran my credit about 5 times in august 2020 when I was trying to purchase a vehicle. S..." Read more
3 years ago