Valley Hi Toyota Reviews & Testimonials

4.6 (2,881)

Reviews: 2,881


5
84%
4
8%
3
2%
2
1%
1
6%

92% of customers would recommend Valley Hi Toyota

Alex T.

Alex T. star-alt star-alt star-alt star-alt star-alt

Santa Ana, CA

"This was one of the best customer service experiences I've had anywhere!!! I went in looking for a highlander and Sam my salesman was patient, showed us many cars, with 100 degrees weather and he didn't mind one bit! My wife and I went in with. Our 2 kids (2 years, and 7 months) and the people over all were very patient, and helpful! Thank you guys would rec..." Read more

6 years ago

Alex T. star-alt star-alt star-alt star-alt star-alt

Santa Ana, CA

"This was one of the best customer service experiences I've had anywhere!!! I went in looking for a highlander and Sam my salesman was patient, showed us many cars, with 100 degrees weather and he didn't mind one bit! My wife and I went in with. Our 2 kids (2 years, and 7 months) and the people over all were very patient, and helpful! Thank you guys would rec..." Read more

6 years ago

William Brady

William Brady star-alt star-alt star-alt star-alt star-alt

"Marilu is service is the best ever!!!! Those helpful Honda people did it again. After my Accords transmission went out they warranty the cost to replace it and boy am I happy they did. They saved me over $4,200!!! I'm happy to have my car back on the road. Message of the day service your transmission every 30k or whatever your manufacturer recommends. Thank..." Read more

6 years ago

Google review

Mark Adame

Mark Adame star-alt star-alt star-alt star-alt star-alt

"Thank You Valley-Hi Toyota for your outstanding customer service! I was helped by Adrienne, Juan and Kenny and it couldn’t have gone any smoother. Not only were they friendly, but they got straight to the point. I would definitely be going back in the future. Like Todd and Brian say, I decided to “Take The Tacoma!”"

6 years ago

Troy Glenn

Troy Glenn star-alt star-alt star-alt star-alt star-alt

"We had a starting issue with our Van. Kim, our service writer, took excellant care of us. Made the process quick and easy and it was fixed right away. Our hats are off to the Service staff. Never have I had a dealership get something repaired this fast. You guys and gals rock. I was in the automotive business for 42 years and I am quite impressed. Thanks to..." Read more

6 years ago

Nickademas S.

Nickademas S. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"I purchased a new Tacoma on July 12th from valley hi Toyota in July. I traded in a car that still owed money the dealer got the 10 day payoff and was supposed to pay it off. I contacted the dealer when my bank said they hadn't received the check. the dealer told me they over nighted the check on July 23rd. Then July 30th I contacted the dealer again and they..." Read more

6 years ago

Nickademas S.

Nickademas S. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"I purchased a new Tacoma on July 12th from valley hi Toyota in July. I traded in a car that still owed money the dealer got the 10 day payoff and was supposed to pay it off. I contacted the dealer when my bank said they hadn't received the check. the dealer told me they over nighted the check on July 23rd. Then July 30th I contacted the dealer again and they..." Read more

6 years ago

Terence Murphy

Terence Murphy star-alt star-alt star-alt star-alt star-alt

"Valley-Hi Toyota did a great job analyzing the TPMS system on my Lexus SC430 and did not charge me for the service diagnostics. Their friendly attitude and impeccable service is a benchmark for other dealerships to meet or exceed. Highly recommended and will tell others about their excellent service. Thank you Valley-Hi Toyota for all you do!"

6 years ago

Google review

Ruby Ann F.

Ruby Ann F. star-alt star-alt star-alt star-alt star-alt

Westchester, Los Angeles, CA

"While we didn't end up buying a car from Valley-Hi, we genuinely enjoyed working with them. We spoke exclusively with William Valle via email and phone. William was attentive, patient, and worked hard to try and get the car we were looking for (RAV4 Hybrid limited). William even gave us his personal line if we needed to call him on his days off, which we di..." Read more

6 years ago

Ruby Ann F.

Ruby Ann F. star-alt star-alt star-alt star-alt star-alt

Westchester, Los Angeles, CA

"While we didn't end up buying a car from Valley-Hi, we genuinely enjoyed working with them. We spoke exclusively with William Valle via email and phone. William was attentive, patient, and worked hard to try and get the car we were looking for (RAV4 Hybrid limited). William even gave us his personal line if we needed to call him on his days off, which we di..." Read more

6 years ago

Enrique Moya

Enrique Moya star-alt star-alt star-alt star-alt star-alt

"Great experience..Shopping for my daughters first car. My salesman Julio Urias made her experience and mine a really good one. From the salesman, sales manager and even the finance manager overall good people.."

6 years ago

Orlando P. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"I recently traded in my Kia with a Toyota Camry and i love it!!! Cassy, Bobby (the manager), and Frank the Finance guy helped us walk away with a brand new 2019 Camry as low as the car payment can get (and 2 months of free car payment!!) and 0 down payment. The best customer service ever!!"

6 years ago

Arturo Garcia Jr.

Arturo Garcia Jr. star-alt star-alt star-alt star-alt star-alt

"Bought a new car on Saturday July 27, 2019. Bought a 2020 Toyota Corolla. Juan had excellent customer service, was helpful, and very knowledgeable."

6 years ago

Orlando P. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"I recently traded in my Kia with a Toyota Camry and i love it!!! Cassy, Bobby (the manager), and Frank the Finance guy helped us walk away with a brand new 2019 Camry as low as the car payment can get (and 2 months of free car payment!!) and 0 down payment. The best customer service ever!!"

6 years ago

Zachary D.

Zachary D. star-alt star-alt star-alt star-alt star-alt

Irvine, CA

"I would certainly wish my experience at this dealership on anyone who wants a new Toyota vehicle. I cannot say enough good stuff about William (Internet sales manager) and Mina (sales consultant). They made the whole process so easy, honest, and unlike any other car buying experience I have had before. I had been looking for a 2019 Toyota Rav4 hybrid and..." Read more

6 years ago

Zachary D.

Zachary D. star-alt star-alt star-alt star-alt star-alt

Irvine, CA

"I would certainly wish my experience at this dealership on anyone who wants a new Toyota vehicle. I cannot say enough good stuff about William (Internet sales manager) and Mina (sales consultant). They made the whole process so easy, honest, and unlike any other car buying experience I have had before. I had been looking for a 2019 Toyota Rav4 hybrid and ha..." Read more

6 years ago

Joseph A.

Joseph A. star-alt star-alt star-alt star-alt star-alt

Big Bear, CA

"I just bought a used Tundra at another private dealership and had an issue with my exhaust manifold after only 1000 miles over warranty. I had no idea what or how I was going to pay for such an expensive repair. The staff at Valley-Hi assessed my truck and determined that it needed a brand new manifold. Mike Purpura, Prescilla Fonseca, and John Neimeyer tota..." Read more

6 years ago

Joseph A.

Joseph A. star-alt star-alt star-alt star-alt star-alt

Big Bear, CA

"I just bought a used Tundra at another private dealership and had an issue with my exhaust manifold after only 1000 miles over warranty. I had no idea what or how I was going to pay for such an expensive repair. The staff at Valley-Hi assessed my truck and determined that it needed a brand new manifold. Mike Purpura, Prescilla Fonseca, and John Neimeyer tota..." Read more

6 years ago

Sam K.

Sam K. star-alt star-alt star-alt star-alt star-alt

Prescott, AZ

"Had a great experience here. Adriane Escobar, Ron Kilpatrick, and Anthony were all very helpful throughout our buying process. We got quotes from several other Toyota dealerships, and they couldn't match the deal Adriane got us. Thank you again, my wife loves her new car!!"

6 years ago

Sue A. star-alt star-alt star-alt star-alt star-alt

Redlands, CA

"Thank you Adrianna for all your help. Thank you to the awesome sales guys Gabe Flores, who delivered my new CHR to me, you guys rock!! Totally recommend Valley Hi, they went all out!!"

6 years ago

Sue A. star-alt star-alt star-alt star-alt star-alt

Redlands, CA

"Thank you Adrianna for all your help. Thank you to the awesome sales guys Gabe Flores, who delivered my new CHR to me, you guys rock!! Totally recommend Valley Hi, they went all out!!"

6 years ago

Sam K.

Sam K. star-alt star-alt star-alt star-alt star-alt

Hillsboro, OR

"Had a great experience here. Adriane Escobar, Ron Kilpatrick, and Anthony were all very helpful throughout our buying process. We got quotes from several other Toyota dealerships, and they couldn't match the deal Adriane got us. Thank you again, my wife loves her new car!!"

6 years ago

Krystal Solorio

Krystal Solorio star-alt star-alt star-alt star-alt star-alt

"My blower went out on my AC, was still Covered under warranty, Cory did an amazing job getting me seen and serviced."

6 years ago

Brett H.

Brett H. star-alt star-alt star-alt star-alt star-alt

Rancho Santa Margarita, CA

"I don't know if I could possibly say enough positive things about Valley-Hi Toyota to articulate how special our transaction was with them - the staff we dealt with and the quality of communication and service that was received was unparalleled. If you've ever purchased or leased a car before, you know how rare that is - it's normally a nightmare. It was as..." Read more

6 years ago

Nicole F.

Nicole F. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"Adriane, Sam (Husam), and Frank made an excellent team and ensured I had a really great car buying experience from start to finish. Adriane got me the car I wanted, Sam was super and helped me program the car, and Frank, well I just really loved Frank and he was so efficient! I visited three other dealerships before I chose the 2020 Corolla, and this dealers..." Read more

7 years ago