Valley Hi Toyota Reviews & Testimonials

4.7 (2,332)

Reviews: 2,332


5
85%
4
9%
3
2%
2
0%
1
4%

94% of customers would recommend Valley Hi Toyota

Josh B.

Josh B. star-alt star-alt star-alt star-alt star-alt

Rancho Cucamonga, CA

"I recently inquired about a 2021 Toyota Corolla SE on Valley Hi's website. Josh Gonzales responded to my internet request and within thirty minutes of communicating via text and email, the deal was done! My family has purchased several vehicles from Valley Hi over the years, even though it is an hour drive one way for us. This was not a problem this..." Read more

4 years ago

Bill D.

Bill D. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"Between my dad and I we have bought about 15 cars over the years from his dealership.  They have recently became under the worst I've ever dealt with and I'll never buy another car from them I can't recommend this dealership go down the Hill and buy your car don't buy it appear they don't deserve your business."

4 years ago

Frank E.

Frank E. star-alt star-alt star-alt star-alt star-alt

Hesperia, CA

"Went into this dealership with my daughter to  purchase a RAV4 Adam was helpful but then Gabriel came over to talk numbers and from the moment he sat down all bad , had no clue to the numbers he was looking at thought my daughters credit score was what she was wanting to pay a month lol the with a demeaning tone told us you want me to give you a 31,000 car 2..." Read more

4 years ago

Crow Carreon

Crow Carreon star-alt star-alt star-alt star-alt star-alt

"Eddie helped make it happen put me and my wife in a sweet Toyota Tacoma 4x4 thanks valley hi Toyota"

4 years ago

Google review

Gena Leming

Gena Leming star-alt star-alt star-alt star-alt star-alt

"Service department messed up a basic oil change twice. While it was irritating to say the least, the staff was very friendly (they always are) and they did make good on the problem."

4 years ago

Google review

Steve M.

Steve M. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"Absolutely terrible service and rude personnel! After taking my truck in for a safety recall after I made an appointment they didn't have the parts and I wasted my time and gas and went home. The were very rude and they never called me back. No wonder people go down the hill for cars."

4 years ago

Victor C.

Victor C. star-alt star-alt star-alt star-alt star-alt

Ontario, CA

"Went to valley hi Toyota today excited in hope of buying my girlfriend a new car but unfortunately our sales person decide to look at her/stare practically undressing her making her very uncomfortable. We tell him we no longer need his help we are leaving. He slowly walks away and turn around again tryin to be a perve. So much for buying a car, instead my gi..." Read more

4 years ago

John Daniels

John Daniels star-alt star-alt star-alt star-alt star-alt

"I usually avoid dealerships like the plague. I had to take my sienna in for warranty work. Tyler G. In service dept was great to work with. He was professional and I was happy to be getting daily updates on my van. My only complaint is whatever they use to wash vehicles looks like a wire brush was taken to my paint, so, too my fellow detailers out there, don..." Read more

4 years ago

Google review

Ana G.

Ana G. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"I understand that we need to make appointments for everything due to Covid-19 but what about when you schedule your appointment at 2:30pm and you pick up your car at 6pm.
The only thing  they say sorry we were busy then whats the point of an appointment"

4 years ago

Bryan P.

Bryan P. star-alt star-alt star-alt star-alt star-alt

Riverside, CA

"This was my third dealership in regards of finding a truck, the staff was very professional and real. I had no pressure of getting something I didn't want or need. I would highly recommend this location for your next purchase... some dealerships take advantage and try to add extra charge to a vehicle, but none the less Valley Hi Toyota kept it 100!Ju..." Read more

4 years ago

Samantha Garcia

Samantha Garcia star-alt star-alt star-alt star-alt star-alt

"I'm very happy with my purchase. A big thank you to Alonso who helped us with most of our paperwork. He was very patient, kind, and informative. Thank you everyone at Valley Hi Toyota."

4 years ago

Google review

Adolfo Frayre

Adolfo Frayre star-alt star-alt star-alt star-alt star-alt

"Placed an order for a part here via EBay, told me they had it and never shipped it! Finally contacted them and they said they don’t have the part anymore, and they never got my payment, which I have proof of! *****UPDATE****** Wrong dealership. These guys actually got my part in! Thanks valley hi toyota"

4 years ago

Google review

Crystal Duncan-Reay

Crystal Duncan-Reay star-alt star-alt star-alt star-alt star-alt

"6 1/2 hours and $300 later got brand new back brakes..but customer service is amazing!"

4 years ago

Freddy Mateo Palacios

Freddy Mateo Palacios star-alt star-alt star-alt star-alt star-alt

"I want to thanks James montfleury for helping me and my brother and sister get cars and he went above and beyond his duty to help us find the best deals to suit us he was so friendly and he knew what he was talking talking I dont normally leave reviews but I felt he needed to be recognized for being so helpful"

4 years ago

Charles H.

Charles H. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"I went into Valley Hi Toyota to get touch up paint for my Camry and came upon this beauty. We have been looking for a Tundra for my husband for so long but inventory is so low. With the help of Mina A and Brian R  we were able to take this dream truck home. Thank you Valley Hi your customer service never disappoints."

4 years ago

Ly T.

Ly T. star-alt star-alt star-alt star-alt star-alt

Garden Grove, CA

"This dealership is especially nice & clean looking. I love their coffee area. My family & I had a super pleasant experience here. I am absolutely happy with my purchase at Valley Hi. Thank you Mina, Sal, & Adriane! I love my Rav4 hybrid."

4 years ago

David R.

David R. star-alt star-alt star-alt star-alt star-alt

Santa Monica, CA

"Just had an outstanding experience at Valley Hi Toyota Service Department. Through the years I have dealt with many automotive dealer service departments. As to be expected, there have been good and bad experiences. However, every time I come to Valley Hi Toyota for service, I leave with a positive experience and a vehicle that is properly repaired. This..." Read more

4 years ago

Rosa F.

Rosa F. star-alt star-alt star-alt star-alt star-alt

Fontana, CA

"I'm a loyal Toyota customer and have used this dealership to get my Prius prime serviced.  I've always been impressed by the customer service and hospitality at Valley Hi, this motivated me to take a look and test drive the 2020 Rav4 Hybrid.  We met Bogard who was very professional and took my family and I for a test drive.  I didn't plan on leaving with a n..." Read more

4 years ago

Half Dog

Half Dog star-alt star-alt star-alt star-alt star-alt

"Where do I start... lets start with the salesman, Juan Uribe, he was such a great person to work with. He worked so hard to get me a good deal. However, one of the sales manager was lying right through his teeth, it was funny seeing his reaction when I corrected him on the vehicle I was looking for. As if I hadn't done my research on the car. If it wasn't..." Read more

4 years ago

Google review

Half Dog

Half Dog star-alt star-alt star-alt star-alt star-alt

"Where do I start... lets start with the salesman, Juan Uribe, he was such a great person to work with. He worked so hard to get me a good deal. However, one of the sales manager was lying right through his teeth, it was funny seeing his reaction when I corrected him on the vehicle I was looking for. As if I hadn't done my research on the car. If it wasn't..." Read more

4 years ago

Google review

Elizabeth Johnson

Elizabeth Johnson star-alt star-alt star-alt star-alt star-alt

"All in all it's a good place I just hate that my appointments at 8:45 and I'm looking at a 3 hour wait which I'm waiting here and they have nothing to offer as far as food so that's not OK"

4 years ago

Jessica A.

Jessica A. star-alt star-alt star-alt star-alt star-alt

Hesperia, CA

"Was a pleasure coming in today! Bogard Rodriguez has helped me and my family out several times. He always goes above and beyond to help us out and answer all of our questions even if it's just to get our vehicles serviced, he will do what he can to help us out! Great customer service & welcoming!"

4 years ago

Elise P.

Elise P. star-alt star-alt star-alt star-alt star-alt

Downey, CA

"I live in Downey, so I had first gone to my local Toyota dealers to buy my new car, however, none of them were able to give me as great of a deal at Valley Hi Toyota did!I looked online and found great prices on their website for the car I wanted (new 2020 Camry). Since it's a bit of a drive away from me, I decided to call in first. The team at Valley Hi..." Read more

4 years ago

Andy Llamas

Andy Llamas star-alt star-alt star-alt star-alt star-alt

"Changing my review due to the fact that the first person that I spoke with clarified the situation in a very kinda manner and I appreciate for contacting me back but first review was due to that fact the person I spoke to at the dealer came off very rude and in my opinion could have handled the situation better"

4 years ago

Google review

Steve N Denise Vasquez

Steve N Denise Vasquez star-alt star-alt star-alt star-alt star-alt

"yes recommend appt.for oil change in n out. just like they said thanks so much adrian."

4 years ago