Valley Hi Toyota Reviews & Testimonials

4.7 (2,332)

Reviews: 2,332


5
85%
4
9%
3
2%
2
0%
1
4%

94% of customers would recommend Valley Hi Toyota

Joel Wills

Joel Wills star-alt star-alt star-alt star-alt star-alt

"Financed a new 2022 Tacoma truck, thanks to Syed."

3 years ago

Google review

Joel W.

Joel W. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"Financed a new 2022 Toyota Tacoma TRD 4x4, thanks to Syed for helping me find the right truck."

3 years ago

Gregory Kacsandy

Gregory Kacsandy star-alt star-alt star-alt star-alt star-alt

"Excellant customer service and repairs done here !"

3 years ago

Google review

Sandii R.

Sandii R. star-alt star-alt star-alt star-alt star-alt

Poly High, Long Beach, CA

"Just purchased an XB from Cassandra, Indy and Efrain! I got such a great deal and got a great trade in offer for my car! If your in the market please go see them! You won't regret it!"

3 years ago

Christina K.

Christina K. star-alt star-alt star-alt star-alt star-alt

Rancho Cucamonga, CA

"Cassandra , Thankyou so much for the incredible customer service you provided ,purchasing a car can be somewhat overwhelming but working with you made everything flow ! Ask For Cassandra if your looking to purchase a car !"

3 years ago

Raquel G.

Raquel G. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"I purchased a new highlander yesterday from Cassandra B! She made the process so easy! This is our 2nd car purchased through her & her team & 5th car total from Valley Hi. I'm definitely returning back to Valley Hi Toyota!"

3 years ago

David E.

David E. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"I cannot begin to say the people at Valley Hi are top notch. Back in June or July I began to enquire about a new Camry Hybrid with a certain color. Maggie was my contact person and she was on it. She provided me with all information about the car and kept an eye out on exactly what I was looking for. She literally texted me weekly on the status of a car. Fin..." Read more

3 years ago

Amber T.

Amber T. star-alt star-alt star-alt star-alt star-alt

Barstow, CA

"Katherine went above and beyond with her customer service. She made sure I stayed informed about the vehicle I was interested in and helped make sure my experience was great. Rod helped me get the best deal and was very good about listening to what I wanted in a vehicle and the budget I had. Thanks!"

3 years ago

Cory L.

Cory L. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"Updated:Let me start off by saying I think people are taking the alarm system and vehicle protection they have installed on their vehicles as a "markup".  I just bought my truck last night and there was no mark up.  The only thing is they do charge for 2 added services.  An after market alarm that lets you monitor the car from your phone and vehi..." Read more

3 years ago

Marian V.

Marian V. star-alt star-alt star-alt star-alt star-alt

CA, CA

"Victoria (Advisor) & Daniel (Porter) provided me with exceptional service! Definitely recommend Victoria & appreciate Daniel for his friendliness. They both made my appointment super quick & easy."

3 years ago

Tuvaetasi Motufau

Tuvaetasi Motufau star-alt star-alt star-alt star-alt star-alt

"Israel in Parts is the best! Quick & great service! ☺️"

3 years ago

Google review

Matthew R.

Matthew R. star-alt star-alt star-alt star-alt star-alt

Whittier, CA

"Where do I start I bought my new 21 Tacoma Trd here in may this year  and has been a pleasure working with all these people here at Valley Hi Toyota it really shows why they sell so many cars When I first acquired they dint have any trucks but I put my name on the list to notify me when they had any new vehicles available  a week later I came in and..." Read more

3 years ago

Sara L.

Sara L. star-alt star-alt star-alt star-alt star-alt

CA, CA

"I recently purchased a Corolla Hatchback and Ruth Vaca was consistently contacting me and updating me on the status while my car was being shipped. She was so patient and worked hard to help me get me my dream car. Josh was also so helpful to finish up the process and break down all the cool features on the car. Overall great service from these team members..." Read more

3 years ago

Donald C.

Donald C. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"Scheduled service for 10:30 am and let them know I was waiting. I was told 2 hours for service to be completed. At 2:30 I told them I either need my truck or a loaner to pick up my kids. 4 hours had passed and they went to see why it was taking so long. They came back and told me another 1/2 hour and it would be completed. Turns out they took walk ins and di..." Read more

3 years ago

Michelle S.

Michelle S. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"After searching high and low for the specs, color, and hybrid model I finally found it here at valley hi. I could not thank Josh Gonzales enough for keeping me updated about when the model would arrive and really any questions I asked him. He responds in a timely manner, didn't keep me waiting or wondering, he was very transparent with the process and I coul..." Read more

3 years ago

Sarah H.

Sarah H. star-alt star-alt star-alt star-alt star-alt

Reseda, Los Angeles, CA

"Negative review for the sales department. This place advertises that they do not mark up vehicles, however, there IS a $995.00 vehicle protection that can not be removed from your purchase. The plan was not necessary for me but they said it's not something they can remove, sounds like markup to me. But whatever fine the market is not in my favor righ..." Read more

3 years ago

Dave N Karen S.

Dave N Karen S. star-alt star-alt star-alt star-alt star-alt

Kaimuki, Honolulu, HI

"We called for an appointment for the 90k mile service on our Tacoma. Upon our arrival,  we met Katie. She was very courteous and customer orientated, professional, and knowledgeable about our vehicle and the service needing to be performed. Kevin was the mechanic performing the requirements. When we were notified our vehicle was done, Katie educated us on Ke..." Read more

3 years ago

Mikeygonefishin

Mikeygonefishin star-alt star-alt star-alt star-alt star-alt

"James my service specialist was extremely professional and got everything handled in a timely matter. He applied my $10 off coupon that I had with no problem. Both of my vehicles returned at the exact time he had told us. Great customer service. Can never go wrong with VALLEY HIGH TOYOTA 👏🏻"

3 years ago

Google review

Christopher M.

Christopher M. star-alt star-alt star-alt star-alt star-alt

Hesperia, CA

"This is one of the worst Toyota Dealerships in Southern California if not the Continental United States and its been this bad for years despite the 4 star rating.  Day 1 - Took Vehicle In For a simple alignment and Oil Change.  Nobody called all day, finally had to call myself to find out the vehicle was done or so I thought.   No paper work on the a..." Read more

3 years ago

Joanna F.

Joanna F. star-alt star-alt star-alt star-alt star-alt

SoMa, San Francisco, CA

"Maggie was the most helpful staff member at Valley Hi Toyota. She took care of me and put me into the right hands when I was ready to purchase a car. She kept me updated on inventory, pricing and various car options. I felt comfortable knowing she was there to help me through the process of buying my first car. I couldnt have done it without her. I w..." Read more

3 years ago

Stephanie H.

Stephanie H. star-alt star-alt star-alt star-alt star-alt

Rancho Cucamonga, CA

"My dad went in today about an hour ago to buy a Tacoma and we are extremely upset because the reason why we even ran his credit was because we were wanting a 2.49 interest which my dad fully qualifies since he has excellent credit but when we did numbers they gave him almost a 5%, later on the manager inside the office ended up giving him a 2.49 but we felt..." Read more

3 years ago

Gigi M.

Gigi M. star-alt star-alt star-alt star-alt star-alt

CA, CA

"I have been looking for a 4RUNNER for a while! Maggie was so kind and patient with me! She kept me informed about incoming 4RUNNERS. Maggie introduced me to Adriane because Sales was Adriane's department. Adriane was very helpful during the entire process. Everyone was so friendly and accommodating! Thank you for such a pleasant experience!"

3 years ago

Jason M.

Jason M. star-alt star-alt star-alt star-alt star-alt

Rancho Cucamonga, CA

"My car was on it's last leg And I've always only bought used being a person who drives the pass every day with 100 round trip I needed something reliable and something fuel-efficient I contacted Maggie and she was above and beyond what customer service should be. At no point did I feel like she was just in it for the sell she was very honest and upfront and..." Read more

3 years ago

Kristina S.

Kristina S. star-alt star-alt star-alt star-alt star-alt

SoMa, San Francisco, CA

"For over week I was in communication with one of their employees about the specific car I was looking for. They didn't have it in stock so I told them to keep me updated in case one came in. One morning I received a message that they they got the car and asked me if I wanted it. I said yes and told them I would be there in two hours (driving from Glendale)...." Read more

3 years ago

Anson R.

Anson R. star-alt star-alt star-alt star-alt star-alt

Hesperia, CA

"I buy my daughter a brand new Corolla for college commute. First FREE service they rotate her tires, forgot to reset their location. She gets a notification of low tire on the freeway. She checks front left that the car is telling her is low. She checks it with tire gauge, it's fine. She goes on to get a blowout because it was her back right tire!!! Put my d..." Read more

3 years ago