Valley Hi Toyota Reviews & Testimonials

4.6 (2,618)

Reviews: 2,618


5
83%
4
8%
3
2%
2
1%
1
7%

91% of customers would recommend Valley Hi Toyota

Alexander M.

Alexander M. star-alt star-alt star-alt star-alt star-alt

Signal Hill, CA

"Came to get my service for my car today and did not make appointment came talk to see they can help me and this guy name  Alex in service was super nice and game me the best service told me don't worry we help you and will try to get your car done today , was at store call me said my car is ready anyways this guy was very amazing giving me a friendly service..." Read more

3 years ago

Hector P.

Hector P. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"Good afternoon, my name is Hector Perez II, and I live here in Victorville. I'm originally from Norwalk Ca, I've been living up here for about 15 years now. I'm employed with the City of Victorville (Water Department), been with them now for about 14 years. My first experience with Valley Hi Toyota was in 2014, when I purchased my 2014 Toyota Avalon. My expe..." Read more

3 years ago

David Cho

David Cho star-alt star-alt star-alt star-alt star-alt

"Excellent service express service team. Moises & Eric. Because he help to my dad car bring it sooner. He missed 1st appointment. He is in the Hospital more than months. I am working Honda dealership 26 years until now. And they show me the great example to help customers when who need extra assistance. Thank you again. 👍"

3 years ago

Google review

Terrence L.

Terrence L. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"They don't accept anyone!! I needed roadside assistance and they wouldn't help me at all!"

3 years ago

Rochelle C.

Rochelle C. star-alt star-alt star-alt star-alt star-alt

Riverside, CA

"My car transmission took a poop and I was left with a vehicle that doesn't run and couldn't afford to fix it. However Maggie helped me trade my old car in that I was still paying off to get a brand new car. I came in extremely nervous and sad but then left super happy and relieved. Maggie has been super helpful throughout this process and even drove 4 hours..." Read more

3 years ago

J Ortiz

J Ortiz star-alt star-alt star-alt star-alt star-alt

"Thank you again to Valley Hi Toyota and Bogard for helping us with the purchase of our car🙏 Great customer service from the whole team there💪"

3 years ago

Google review

Cesar S.

Cesar S. star-alt star-alt star-alt star-alt star-alt

Spring Valley, CA

"I'm writing this review on my dad's behalf and myself. This is my 3rd time coming to this dealer in the past two months (and driving away with new cars each time). I have had a great experience here. The whole new car situation is tough and just about every dealer has high mark ups. With every car purchased here the salesmen (Pierce M.) has been upfront abou..." Read more

3 years ago

Misty M.

Misty M. star-alt star-alt star-alt star-alt star-alt

Ontario, CA

"We came in at 430pm to look at vehicles. Our salesman was Alex and with things closing, a ton of sales that day and dinner knocking closely, the dealership did everything to make us feel comfortable. We didn't leave until almost midnight but Eddie came over and talked to us and passed the time away. What a family feeling when dealing with Valley Hi Toyota! I..." Read more

3 years ago

Emily B. star-alt star-alt star-alt star-alt star-alt

Carlsbad, CA

"I dont usually like posting bad reviews but after the service I got today at the dealership I was really just trying to not get mad and make a scene in the dealership. First of all I could not get an appointment with the service representative I usually get who is very helpful. Instead I got Pricilla, I'm not sure if she is just always in a bad mood but ever..." Read more

3 years ago

Lindsay J.

Lindsay J. star-alt star-alt star-alt star-alt star-alt

Big Bear Lake, CA

"Been waiting 4 hours for a simple oil change. They had lost the car and the paperwork.  Finally  found the car but the work has not been done so we start again. Plan to spend a day for a simple service."

3 years ago

Mercedes E.

Mercedes E. star-alt star-alt star-alt star-alt star-alt

Chino Hills, CA

"Came back for car number two and Cassandra did her thing AGAIN. This is the most welcoming and honest dealership and I'm sooo so blessed to have been able to come back and buy the RAV4 I needed for my family. I was greeted and shown around by cassandra who remembered me from my previous visit, awesome feeling when you are about to spend a big amount..." Read more

3 years ago

Lindsay J.

Lindsay J. star-alt star-alt star-alt star-alt star-alt

Big Bear Lake, CA

"Been waiting 4 hours for a simple oil change. They had lost the car and the paperwork. Finally found the car but the work has not been done so we start again. Plan to spend a day for a simple service."

3 years ago

Denise G.

Denise G. star-alt star-alt star-alt star-alt star-alt

Hesperia, CA

"I took my TRD Pro Truck -2019 on Monday. I received the best service ever. I have been taking my truck since I purchased it in 2019 for service and When I went Monday I was taken back by the customer service provided by Israel in the parts department. Israel went above and beyond to meet my needs that I went for. Definitely recommend this location"

3 years ago

Mercedes E.

Mercedes E. star-alt star-alt star-alt star-alt star-alt

Chino Hills, CA

"Came back for car number two and Cassandra did her thing AGAIN. This is the most welcoming and honest dealership and I'm sooo so blessed to have been able to come back and buy the RAV4 I needed for my family. I was greeted and shown around by cassandra who remembered me from my previous visit, awesome feeling when you are about to spend a big amount of mon..." Read more

3 years ago

Joel Wills

Joel Wills star-alt star-alt star-alt star-alt star-alt

"Financed a new 2022 Tacoma truck, thanks to Syed."

3 years ago

Google review

Joel W.

Joel W. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"Financed a new 2022 Toyota Tacoma TRD 4x4, thanks to Syed for helping me find the right truck."

3 years ago

Gregory Kacsandy

Gregory Kacsandy star-alt star-alt star-alt star-alt star-alt

"Excellant customer service and repairs done here !"

3 years ago

Google review

Sandii R.

Sandii R. star-alt star-alt star-alt star-alt star-alt

Poly High, Long Beach, CA

"Just purchased an XB from Cassandra, Indy and Efrain! I got such a great deal and got a great trade in offer for my car! If your in the market please go see them! You won't regret it!"

3 years ago

Christina K.

Christina K. star-alt star-alt star-alt star-alt star-alt

Rancho Cucamonga, CA

"Cassandra , Thankyou so much for the incredible customer service you provided ,purchasing a car can be somewhat overwhelming but working with you made everything flow ! Ask For Cassandra if your looking to purchase a car !"

3 years ago

Raquel G.

Raquel G. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"I purchased a new highlander yesterday from Cassandra B! She made the process so easy! This is our 2nd car purchased through her & her team & 5th car total from Valley Hi. I'm definitely returning back to Valley Hi Toyota!"

3 years ago

David E.

David E. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"I cannot begin to say the people at Valley Hi are top notch. Back in June or July I began to enquire about a new Camry Hybrid with a certain color. Maggie was my contact person and she was on it. She provided me with all information about the car and kept an eye out on exactly what I was looking for. She literally texted me weekly on the status of a car. Fin..." Read more

3 years ago

Christina K. star-alt star-alt star-alt star-alt star-alt

Rancho Cucamonga, CA

"Cassandra , Thankyou so much for the incredible customer service you provided ,purchasing a car can be somewhat overwhelming but working with you made everything flow ! Ask For Cassandra if your looking to purchase a car !"

3 years ago

Raquel G.

Raquel G. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"I purchased a new highlander yesterday from Cassandra B! She made the process so easy! This is our 2nd car purchased through her & her team & 5th car total from Valley Hi. I'm definitely returning back to Valley Hi Toyota!"

3 years ago

Amber T.

Amber T. star-alt star-alt star-alt star-alt star-alt

Barstow, CA

"Katherine went above and beyond with her customer service. She made sure I stayed informed about the vehicle I was interested in and helped make sure my experience was great. Rod helped me get the best deal and was very good about listening to what I wanted in a vehicle and the budget I had. Thanks!"

3 years ago

Cory L.

Cory L. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"Updated:Let me start off by saying I think people are taking the alarm system and vehicle protection they have installed on their vehicles as a "markup".  I just bought my truck last night and there was no mark up.  The only thing is they do charge for 2 added services.  An after market alarm that lets you monitor the car from your phone and vehi..." Read more

3 years ago