Valley Hi Toyota Reviews & Testimonials

4.7 (2,332)

Reviews: 2,332


5
85%
4
9%
3
2%
2
0%
1
4%

94% of customers would recommend Valley Hi Toyota

Ed R.

Ed R. star-alt star-alt star-alt star-alt star-alt

San Bernardino, CA

"Read the fine print ask a lot of questions don't let them brush you off while they're asking you to sign paper after paper work. These guys are real good at ripping people off. They act like honest "family" people but they're there to sell you no matter what. If there's 80,000 miles on a car or truck and they offer a "certified" 8 year or 100..." Read more

4 years ago

Olena Tharp

Olena Tharp star-alt star-alt star-alt star-alt star-alt

"it's a good place to buy a new car!!!"

4 years ago

Wendy H.

Wendy H. star-alt star-alt star-alt star-alt star-alt

Chino, CA

"I recently purchased a 2016 Toyota Tacoma from another Dealership. It was certified and under warranty. The windshield wiper reserve was cracked.  This Dealership told me I had to pay for it because it was not under warranty. Are you kidding me I just spent  $30000 on a certified truck and this is not covered. I have only had the truck 3 months. He explained..." Read more

4 years ago

Cheryl Glenn star-alt star-alt star-alt star-alt star-alt Verified customer

"We won the used car give away #18 Toyota Sienna and a few months later the starter went out . Valley Hi Toyota..got it done . Thanks to Todd, Brian, and Kim."

4 years ago

Denise Weldon star-alt star-alt star-alt star-alt star-alt Verified customer

"Love it"

4 years ago

Robert Ball star-alt star-alt star-alt star-alt star-alt Verified customer

"Amazing!"

4 years ago

Catherine Wind

Catherine Wind star-alt star-alt star-alt star-alt star-alt

"Super nice and comfortable setting!"

4 years ago

Martin B.

Martin B. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"If you go to Valley Hi Toyota,  make sure that you know what needs to be fixed. I took my truck in there and they tired to get me to pay for what the tech broke.  Then they kept my truck for 6 weeks because they couldn't order the right part. Then when I finally get my truck back it only lasted 24 hours before the check engine light , 4lo light and the VSC l..." Read more

4 years ago

Evelyn Brown star-alt star-alt star-alt star-alt star-alt Verified customer

"Great people who really care about people. They treat you better than family."

4 years ago

Michelle E.

Michelle E. star-alt star-alt star-alt star-alt star-alt

Yucca Valley, CA

"Horrible customer service,  julio kept emailing me saying they work with challenged credit. So then I spoke with Brandon in sales on sunday 3/15/2020 he told me to submit my application and he would get back to me.  Left messages for the clown and he NEVER returned calls. Then today I finally get a live person and he gives me a excuse that they cant do anyth..." Read more

4 years ago

Alicia Martinez star-alt star-alt star-alt star-alt star-alt Verified customer

"Such an awesome experience buying my first car on a real car lot! Everyone was Amazing! Cassandra made us feel so comfortable, helped with our babies! Adam was great! Always made sure to let us know the next steps! And RAY! Ty so so much for blessing our large family ❤❤"

4 years ago

Summer N Mitchel Orabona

Summer N Mitchel Orabona star-alt star-alt star-alt star-alt star-alt

"Cassandra is amazing we bought 2 cars from her at valley hi Toyota she is awesome she definitely went over and beyond for us"

4 years ago

Summer Orabona star-alt star-alt star-alt star-alt star-alt Verified customer

"We bought 2 cars from Cassandra at valley hi she has amazing customer service we are repeat customers because of her valley hi has definitely earned our loyalty"

4 years ago

Summer O.

Summer O. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"We bought 2 cars from valley hi toyota.And recntly with are second purchase. We noticed a chip in windshield.Cassandra was very helpful no questions asked.She is the reason why we are repeat customer service.reccomend to anyone i know thanks!"

4 years ago

Debbie Graham LaFon

Debbie Graham LaFon star-alt star-alt star-alt star-alt star-alt

"Awesome staff! We had a great experience buying a car!"

4 years ago

Corinna Shaw

Corinna Shaw star-alt star-alt star-alt star-alt star-alt

"If you go to Valley-Hi in Victorville, Ca. ask for Casandra. She will get you Qualified and in a car you like. I give her a 10⭐. Thank You so very much for all the help."

4 years ago

COLEEN MAHER

COLEEN MAHER star-alt star-alt star-alt star-alt star-alt

"We just bought a 2012 Scion Xb from Kelvin, Lesly & Ron of Valley Hi Toyota in VICTORVILLE! We love💘our vehicle!!! Thanks, Everyone!!!"

4 years ago

Google review

Mercedes E.

Mercedes E. star-alt star-alt star-alt star-alt star-alt

Chino Hills, CA

"Been on the market for about 3-4 months looking, pricing, test driving and the whole nine. I come here quite often and when I tell you every time I see Cassandra she is beyond amazing. So friendly and accommodating! and like I said I come here often without making a purchase, much like many of the car lots I have frequented recently just trying to be sure i..." Read more

4 years ago

Paige Longacre

Paige Longacre star-alt star-alt star-alt star-alt star-alt

"We bought a used car here 1 year ago, Got a deal but they wouldnt give any warranty and what do you know... The car already needs a whole new engine and we are looking at almost 4 grand to fix it. After we paid 6k for the car from you guys. This is absolutely ridiculous and just plain sad to do this to people. Stop selling junk cars!! Now we are down to 1..." Read more

4 years ago

Robert

Robert star-alt star-alt star-alt star-alt star-alt

"I was quoted by Jesus at parts counter for ATF fluid, hes a good guy and straight to the point. Arturo Ayala handled the sale, he was nice and took care of me. Small things go a long ways."

4 years ago

Google review

Drew P.

Drew P. star-alt star-alt star-alt star-alt star-alt

Santa Monica, CA

"Big thank you to Efrain Ramirez, Lesly Molina, Adriane Escobar, and Alex Atalla (and others!) for a smooth car buying process. Got affordable deal going with Adriane, who set up a driver to bring the car in from Thousand Oaks because she knew how serious I was about the purchase. Lesly impressed my wife and me with her expertise on the specific trim. Modern,..." Read more

4 years ago

Lu R.

Lu R. star-alt star-alt star-alt star-alt star-alt

Fontana, CA

"All I have to say is amazing service.  Brandon K. in the internet sales took a negative experience into an amazing one.  Definitely recommend and will recommend to others.  Got a great deal and great experience, in and out in 2 hours."

4 years ago

Bryan Scott McKay Sr.

Bryan Scott McKay Sr. star-alt star-alt star-alt star-alt star-alt

"No appointment necessary, friendly staff, uber me home, cant complain 👍"

4 years ago

Tracey W.

Tracey W. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"Katie is my advisor and she always proovides great service Take my advice and see her for your service needs"

4 years ago

Michelle S Engebretson

Michelle S Engebretson star-alt star-alt star-alt star-alt star-alt

"Rude customer service esp Bobby, not once but 2x did he insult me over how many inquiries I had. I explained to him that my credit was challenged and that if the deal is not structured properly with a LTV no bank will buy it and he continued to laugh . He was just pressuring me to drive 90 miles to be able to sit in the dealership to he given the run around..." Read more

4 years ago