Valley Hi Toyota Reviews & Testimonials

4.6 (2,618)

Reviews: 2,618


5
83%
4
8%
3
2%
2
1%
1
7%

91% of customers would recommend Valley Hi Toyota

Crystal Duncan-Reay

Crystal Duncan-Reay star-alt star-alt star-alt star-alt star-alt

"6 1/2 hours and $300 later got brand new back brakes..but customer service is amazing!"

5 years ago

Freddy Mateo Palacios

Freddy Mateo Palacios star-alt star-alt star-alt star-alt star-alt

"I want to thanks James montfleury for helping me and my brother and sister get cars and he went above and beyond his duty to help us find the best deals to suit us he was so friendly and he knew what he was talking talking I dont normally leave reviews but I felt he needed to be recognized for being so helpful"

5 years ago

Charles H.

Charles H. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"I went into Valley Hi Toyota to get touch up paint for my Camry and came upon this beauty. We have been looking for a Tundra for my husband for so long but inventory is so low. With the help of Mina A and Brian R  we were able to take this dream truck home. Thank you Valley Hi your customer service never disappoints."

5 years ago

Charles H.

Charles H. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"I went into Valley Hi Toyota to get touch up paint for my Camry and came upon this beauty. We have been looking for a Tundra for my husband for so long but inventory is so low. With the help of Mina A and Brian R we were able to take this dream truck home. Thank you Valley Hi your customer service never disappoints."

5 years ago

Ly T.

Ly T. star-alt star-alt star-alt star-alt star-alt

Garden Grove, CA

"This dealership is especially nice & clean looking. I love their coffee area. My family & I had a super pleasant experience here. I am absolutely happy with my purchase at Valley Hi. Thank you Mina, Sal, & Adriane! I love my Rav4 hybrid."

5 years ago

David R.

David R. star-alt star-alt star-alt star-alt star-alt

Santa Monica, CA

"Just had an outstanding experience at Valley Hi Toyota Service Department. Through the years I have dealt with many automotive dealer service departments. As to be expected, there have been good and bad experiences. However, every time I come to Valley Hi Toyota for service, I leave with a positive experience and a vehicle that is properly repaired. This..." Read more

5 years ago

Ly T.

Ly T. star-alt star-alt star-alt star-alt star-alt

Garden Grove, CA

"This dealership is especially nice & clean looking. I love their coffee area. My family & I had a super pleasant experience here. I am absolutely happy with my purchase at Valley Hi. Thank you Mina, Sal, & Adriane! I love my Rav4 hybrid."

5 years ago

David R. star-alt star-alt star-alt star-alt star-alt

Santa Monica, CA

"Just had an outstanding experience at Valley Hi Toyota Service Department. Through the years I have dealt with many automotive dealer service departments. As to be expected, there have been good and bad experiences. However, every time I come to Valley Hi Toyota for service, I leave with a positive experience and a vehicle that is properly repaired. This ti..." Read more

5 years ago

Rosa F.

Rosa F. star-alt star-alt star-alt star-alt star-alt

Fontana, CA

"I'm a loyal Toyota customer and have used this dealership to get my Prius prime serviced.  I've always been impressed by the customer service and hospitality at Valley Hi, this motivated me to take a look and test drive the 2020 Rav4 Hybrid.  We met Bogard who was very professional and took my family and I for a test drive.  I didn't plan on leaving with a n..." Read more

5 years ago

Rosa F.

Rosa F. star-alt star-alt star-alt star-alt star-alt

Fontana, CA

"I'm a loyal Toyota customer and have used this dealership to get my Prius prime serviced. I've always been impressed by the customer service and hospitality at Valley Hi, this motivated me to take a look and test drive the 2020 Rav4 Hybrid. We met Bogard who was very professional and took my family and I for a test drive. I didn't plan on leaving with a n..." Read more

5 years ago

Half Dog

Half Dog star-alt star-alt star-alt star-alt star-alt

"Where do I start... lets start with the salesman, Juan Uribe, he was such a great person to work with. He worked so hard to get me a good deal. However, one of the sales manager was lying right through his teeth, it was funny seeing his reaction when I corrected him on the vehicle I was looking for. As if I hadn't done my research on the car. If it wasn't..." Read more

5 years ago

Google review

Half Dog

Half Dog star-alt star-alt star-alt star-alt star-alt

"Where do I start... lets start with the salesman, Juan Uribe, he was such a great person to work with. He worked so hard to get me a good deal. However, one of the sales manager was lying right through his teeth, it was funny seeing his reaction when I corrected him on the vehicle I was looking for. As if I hadn't done my research on the car. If it wasn't..." Read more

5 years ago

Google review

Elizabeth Johnson

Elizabeth Johnson star-alt star-alt star-alt star-alt star-alt

"All in all it's a good place I just hate that my appointments at 8:45 and I'm looking at a 3 hour wait which I'm waiting here and they have nothing to offer as far as food so that's not OK"

5 years ago

Jessica A.

Jessica A. star-alt star-alt star-alt star-alt star-alt

Hesperia, CA

"Was a pleasure coming in today! Bogard Rodriguez has helped me and my family out several times. He always goes above and beyond to help us out and answer all of our questions even if it's just to get our vehicles serviced, he will do what he can to help us out! Great customer service & welcoming!"

5 years ago

Elise P.

Elise P. star-alt star-alt star-alt star-alt star-alt

Downey, CA

"I live in Downey, so I had first gone to my local Toyota dealers to buy my new car, however, none of them were able to give me as great of a deal at Valley Hi Toyota did!I looked online and found great prices on their website for the car I wanted (new 2020 Camry). Since it's a bit of a drive away from me, I decided to call in first. The team at Valley Hi..." Read more

5 years ago

Elise P. star-alt star-alt star-alt star-alt star-alt

Downey, CA

"I live in Downey, so I had first gone to my local Toyota dealers to buy my new car, however, none of them were able to give me as great of a deal at Valley Hi Toyota did! I looked online and found great prices on their website for the car I wanted (new 2020 Camry). Since it's a bit of a drive away from me, I decided to call in first. The team at Valley Hi wa..." Read more

5 years ago

Andy Llamas

Andy Llamas star-alt star-alt star-alt star-alt star-alt

"Changing my review due to the fact that the first person that I spoke with clarified the situation in a very kinda manner and I appreciate for contacting me back but first review was due to that fact the person I spoke to at the dealer came off very rude and in my opinion could have handled the situation better"

5 years ago

Google review

Steve N Denise Vasquez

Steve N Denise Vasquez star-alt star-alt star-alt star-alt star-alt

"yes recommend appt.for oil change in n out. just like they said thanks so much adrian."

5 years ago

Ed R.

Ed R. star-alt star-alt star-alt star-alt star-alt

San Bernardino, CA

"Read the fine print ask a lot of questions don't let them brush you off while they're asking you to sign paper after paper work. These guys are real good at ripping people off. They act like honest "family" people but they're there to sell you no matter what. If there's 80,000 miles on a car or truck and they offer a "certified" 8 year or 100..." Read more

5 years ago

Ed R.

Ed R. star-alt star-alt star-alt star-alt star-alt

San Bernardino, CA

"Read the fine print ask a lot of questions don't let them brush you off while they're asking you to sign paper after paper work. These guys are real good at ripping people off. They act like honest "family" people but they're there to sell you no matter what. If there's 80,000 miles on a car or truck and they offer a "certified" 8 year or 100,000 mile warran..." Read more

5 years ago

Olena Tharp

Olena Tharp star-alt star-alt star-alt star-alt star-alt

"it's a good place to buy a new car!!!"

5 years ago

Wendy H.

Wendy H. star-alt star-alt star-alt star-alt star-alt

Chino, CA

"I recently purchased a 2016 Toyota Tacoma from another Dealership. It was certified and under warranty. The windshield wiper reserve was cracked.  This Dealership told me I had to pay for it because it was not under warranty. Are you kidding me I just spent  $30000 on a certified truck and this is not covered. I have only had the truck 3 months. He explained..." Read more

5 years ago

Wendy H. star-alt star-alt star-alt star-alt star-alt

Chino, CA

"I recently purchased a 2016 Toyota Tacoma from another Dealership. It was certified and under warranty. The windshield wiper reserve was cracked. This Dealership told me I had to pay for it because it was not under warranty. Are you kidding me I just spent $30000 on a certified truck and this is not covered. I have only had the truck 3 months. He explained..." Read more

5 years ago

Cheryl Glenn star-alt star-alt star-alt star-alt star-alt Verified customer

"We won the used car give away #18 Toyota Sienna and a few months later the starter went out . Valley Hi Toyota..got it done . Thanks to Todd, Brian, and Kim."

5 years ago

Denise Weldon star-alt star-alt star-alt star-alt star-alt Verified customer

"Love it"

5 years ago