Valley Hi Toyota Reviews & Testimonials

4.6 (2,959)

Reviews: 2,959


5
84%
4
8%
3
2%
2
1%
1
6%

92% of customers would recommend Valley Hi Toyota

Lindsay J.

Lindsay J. star-alt star-alt star-alt star-alt star-alt

Big Bear Lake, CA

"Been waiting 4 hours for a simple oil change. They had lost the car and the paperwork. Finally found the car but the work has not been done so we start again. Plan to spend a day for a simple service."

5 years ago

Denise G.

Denise G. star-alt star-alt star-alt star-alt star-alt

Hesperia, CA

"I took my TRD Pro Truck -2019 on Monday. I received the best service ever. I have been taking my truck since I purchased it in 2019 for service and When I went Monday I was taken back by the customer service provided by Israel in the parts department. Israel went above and beyond to meet my needs that I went for. Definitely recommend this location"

5 years ago

Mercedes E.

Mercedes E. star-alt star-alt star-alt star-alt star-alt

Chino Hills, CA

"Came back for car number two and Cassandra did her thing AGAIN. This is the most welcoming and honest dealership and I'm sooo so blessed to have been able to come back and buy the RAV4 I needed for my family. I was greeted and shown around by cassandra who remembered me from my previous visit, awesome feeling when you are about to spend a big amount of mon..." Read more

5 years ago

Joel Wills

Joel Wills star-alt star-alt star-alt star-alt star-alt

"Financed a new 2022 Tacoma truck, thanks to Syed."

5 years ago

Google review

Joel W.

Joel W. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"Financed a new 2022 Toyota Tacoma TRD 4x4, thanks to Syed for helping me find the right truck."

5 years ago

Gregory Kacsandy

Gregory Kacsandy star-alt star-alt star-alt star-alt star-alt

"Excellant customer service and repairs done here !"

5 years ago

Google review

Sandii R.

Sandii R. star-alt star-alt star-alt star-alt star-alt

Poly High, Long Beach, CA

"Just purchased an XB from Cassandra, Indy and Efrain! I got such a great deal and got a great trade in offer for my car! If your in the market please go see them! You won't regret it!"

5 years ago

Christina K.

Christina K. star-alt star-alt star-alt star-alt star-alt

Rancho Cucamonga, CA

"Cassandra , Thankyou so much for the incredible customer service you provided ,purchasing a car can be somewhat overwhelming but working with you made everything flow ! Ask For Cassandra if your looking to purchase a car !"

5 years ago

Raquel G.

Raquel G. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"I purchased a new highlander yesterday from Cassandra B! She made the process so easy! This is our 2nd car purchased through her & her team & 5th car total from Valley Hi. I'm definitely returning back to Valley Hi Toyota!"

5 years ago

David E.

David E. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"I cannot begin to say the people at Valley Hi are top notch. Back in June or July I began to enquire about a new Camry Hybrid with a certain color. Maggie was my contact person and she was on it. She provided me with all information about the car and kept an eye out on exactly what I was looking for. She literally texted me weekly on the status of a car. Fin..." Read more

5 years ago

Christina K. star-alt star-alt star-alt star-alt star-alt

Rancho Cucamonga, CA

"Cassandra , Thankyou so much for the incredible customer service you provided ,purchasing a car can be somewhat overwhelming but working with you made everything flow ! Ask For Cassandra if your looking to purchase a car !"

5 years ago

Raquel G.

Raquel G. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"I purchased a new highlander yesterday from Cassandra B! She made the process so easy! This is our 2nd car purchased through her & her team & 5th car total from Valley Hi. I'm definitely returning back to Valley Hi Toyota!"

5 years ago

Amber T.

Amber T. star-alt star-alt star-alt star-alt star-alt

Barstow, CA

"Katherine went above and beyond with her customer service. She made sure I stayed informed about the vehicle I was interested in and helped make sure my experience was great. Rod helped me get the best deal and was very good about listening to what I wanted in a vehicle and the budget I had. Thanks!"

5 years ago

Cory L.

Cory L. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"Updated:Let me start off by saying I think people are taking the alarm system and vehicle protection they have installed on their vehicles as a "markup".  I just bought my truck last night and there was no mark up.  The only thing is they do charge for 2 added services.  An after market alarm that lets you monitor the car from your phone and vehi..." Read more

5 years ago

Amber T. star-alt star-alt star-alt star-alt star-alt

Barstow, CA

"Katherine went above and beyond with her customer service. She made sure I stayed informed about the vehicle I was interested in and helped make sure my experience was great. Rod helped me get the best deal and was very good about listening to what I wanted in a vehicle and the budget I had. Thanks!"

5 years ago

Marian V.

Marian V. star-alt star-alt star-alt star-alt star-alt

CA, CA

"Victoria (Advisor) & Daniel (Porter) provided me with exceptional service! Definitely recommend Victoria & appreciate Daniel for his friendliness. They both made my appointment super quick & easy."

5 years ago

Cory L.

Cory L. star-alt star-alt star-alt star-alt star-alt

Apple Valley, CA

"Updated: Let me start off by saying I think people are taking the alarm system and vehicle protection they have installed on their vehicles as a "markup". I just bought my truck last night and there was no mark up. The only thing is they do charge for 2 added services. An after market alarm that lets you monitor the car from your phone and vehicle protect..." Read more

5 years ago

Marian V. star-alt star-alt star-alt star-alt star-alt

CA, CA

"Victoria (Advisor) & Daniel (Porter) provided me with exceptional service! Definitely recommend Victoria & appreciate Daniel for his friendliness. They both made my appointment super quick & easy."

5 years ago

Tuvaetasi Motufau

Tuvaetasi Motufau star-alt star-alt star-alt star-alt star-alt

"Israel in Parts is the best! Quick & great service! ☺️"

5 years ago

Google review

Matthew R.

Matthew R. star-alt star-alt star-alt star-alt star-alt

Whittier, CA

"Where do I start I bought my new 21 Tacoma Trd here in may this year  and has been a pleasure working with all these people here at Valley Hi Toyota it really shows why they sell so many cars When I first acquired they dint have any trucks but I put my name on the list to notify me when they had any new vehicles available  a week later I came in and..." Read more

5 years ago

Matthew R.

Matthew R. star-alt star-alt star-alt star-alt star-alt

Whittier, CA

"Where do I start I bought my new 21 Tacoma Trd here in may this year and has been a pleasure working with all these people here at Valley Hi Toyota it really shows why they sell so many cars When I first acquired they dint have any trucks but I put my name on the list to notify me when they had any new vehicles available a week later I came in and had a..." Read more

5 years ago

Sara L.

Sara L. star-alt star-alt star-alt star-alt star-alt

CA, CA

"I recently purchased a Corolla Hatchback and Ruth Vaca was consistently contacting me and updating me on the status while my car was being shipped. She was so patient and worked hard to help me get me my dream car. Josh was also so helpful to finish up the process and break down all the cool features on the car. Overall great service from these team members..." Read more

5 years ago

Donald C.

Donald C. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"Scheduled service for 10:30 am and let them know I was waiting. I was told 2 hours for service to be completed. At 2:30 I told them I either need my truck or a loaner to pick up my kids. 4 hours had passed and they went to see why it was taking so long. They came back and told me another 1/2 hour and it would be completed. Turns out they took walk ins and di..." Read more

5 years ago

Sara L. star-alt star-alt star-alt star-alt star-alt

CA, CA

"I recently purchased a Corolla Hatchback and Ruth Vaca was consistently contacting me and updating me on the status while my car was being shipped. She was so patient and worked hard to help me get me my dream car. Josh was also so helpful to finish up the process and break down all the cool features on the car. Overall great service from these team members..." Read more

5 years ago

Donald C. star-alt star-alt star-alt star-alt star-alt

Victorville, CA

"Scheduled service for 10:30 am and let them know I was waiting. I was told 2 hours for service to be completed. At 2:30 I told them I either need my truck or a loaner to pick up my kids. 4 hours had passed and they went to see why it was taking so long. They apologized profusely and have corrected the issue. Thank you to Jared for doing his best to remedy th..." Read more

5 years ago