Valley Hi Toyota Reviews & Testimonials

4.6 (2,926)

Reviews: 2,926


5
84%
4
8%
3
2%
2
1%
1
6%

92% of customers would recommend Valley Hi Toyota

Jessica Miller

Jessica Miller star-alt star-alt star-alt star-alt star-alt

"Ed Thompson is incredibly professional. He goes above and beyond to help people. He’s genuine, kind and caring."

6 years ago

Google review

Lisa Elgersma Carroll

Lisa Elgersma Carroll star-alt star-alt star-alt star-alt star-alt

"Katie Holt is my service advisor. She is kind, helpful, knowledgeable and funny too. I had another great experience with her this week. She always goes out of her way to help me. Katie, thank you for your outstanding service.. you make it a joy to have my car serviced."

6 years ago

Maria Isabel Avila

Maria Isabel Avila star-alt star-alt star-alt star-alt star-alt

"great service. niece waiting area."

6 years ago

Teresa Rice

Teresa Rice star-alt star-alt star-alt star-alt star-alt

"Everyone is amazing there! They’re polite and straightforward. I was impressed and even invited my friend back with me so they can get a new Corolla!"

6 years ago

Pablo Ramos

Pablo Ramos star-alt star-alt star-alt star-alt star-alt

"Went through some arguing with them,but they fixed the issue eventually. The dealership is big, although it wouldn't hurt to get some more parking spaces, and their multiple waiting areas help prevent congestion inside the building. Thank you Mike and your team for ensuring that your customers are taken care of."

6 years ago

Google review

Khris S.

Khris S. star-alt star-alt star-alt star-alt star-alt

"Amazing experience! Got to work with Alanzo C., Mike P, and General Sales Manager Robert! They actually made me feel like I mattered and that I was more than just dollar signs. When me and my girlfriend pulled up we saw a group of red shirts sitting around talking. After about 3min only one walked up to us, Alanzo. He was awesome enough to walk us around and..." Read more

6 years ago

Google review

Khris S.

Khris S. star-alt star-alt star-alt star-alt star-alt

"Amazing experience! Got to work with Alanzo C., Mike P, and General Sales Manager Robert! They actually made me feel like I mattered and that I was more than just dollar signs. When me and my girlfriend pulled up we saw a group of red shirts sitting around talking. After about 3min only one walked up to us, Alanzo. He was awesome enough to walk us around and..." Read more

6 years ago

Google review

Michelle S.

Michelle S. star-alt star-alt star-alt star-alt star-alt

Phelan, CA

"We went in this past weekend "just to look" at trucks. Well, needless to say about 6 hours later we drove out of there with not just one vehicle, but two of them!!! Our family is extremely happy with our purchases and with how awesome your team treated us. Juan Uribe in sales went above and beyond for us, along with Ron Kilpatrick in financing. Thank..." Read more

6 years ago

Johnny Yuma

Johnny Yuma star-alt star-alt star-alt star-alt star-alt

"I bought a car for $8000, and 4 months later it broke down on the 15 freeway. I call manger Ball he said too bad you bought a use car. However when I talk to GM Todd . He went out of his way to help. He got the car over to Valley HI KiA because it was recall.So I got a free engine. I will buy here again only because of Todd. He is the man."

6 years ago

Google review

Michelle S. star-alt star-alt star-alt star-alt star-alt

Phelan, CA

"We went in this past weekend "just to look" at trucks. Well, needless to say about 6 hours later we drove out of there with not just one vehicle, but two of them!!! Our family is extremely happy with our purchases and with how awesome your team treated us. Juan Uribe in sales went above and beyond for us, along with Ron Kilpatrick in financing. Thank you gen..." Read more

6 years ago

Jessica G.

Jessica G. star-alt star-alt star-alt star-alt star-alt

SAN BERNARDINO, CA

"So we just moved up here and my husband and I have a titan we needed to get a gas saver as we both work down the hill in riverside and San Bernardino. We decided at first to get a used car which we did but the car was always overheating they decided to take it back and let me get a different car so we decided to get a 2019 Camry that we totally love thanks t..." Read more

6 years ago

Jessica G.

Jessica G. star-alt star-alt star-alt star-alt star-alt

SAN BERNARDINO, CA

"So we just moved up here and my husband and I have a titan we needed to get a gas saver as we both work down the hill in riverside and San Bernardino. We decided at first to get a used car which we did but the car was always overheating they decided to take it back and let me get a different car so we decided to get a 2019 Camry that we totally love thanks t..." Read more

6 years ago

Tia W.

Tia W. star-alt star-alt star-alt star-alt star-alt

Long Beach, CA

"I recently visited Valley Hi Toyota looking for a new or preowned vehicle. I knew I may not qualify, but I still took a chance. I had the awesome pleasure of meeting the nicest young man named Alex Lopez. He firmly believes in working with the customer and giving the best service possible. He took us for a tour around the lot trying to find something that ca..." Read more

7 years ago

Edith H.

Edith H. star-alt star-alt star-alt star-alt star-alt

Alhambra, CA

"Efrain gave me such a great price with no haggle Internet price, my process from getting there to closing the deal was under 2 hrs.  They treat you really kind greet You from the start.  Made me feel welcome and comfortable, loved buying from here and would gladly do it again if i had to. Gabriel was also very helpful and a kind salesman!   Great Job..." Read more

7 years ago

Tia W. star-alt star-alt star-alt star-alt star-alt

Long Beach, CA

"I recently visited Valley Hi Toyota looking for a new or preowned vehicle. I knew I may not qualify, but I still took a chance. I had the awesome pleasure of meeting the nicest young man named Alex Lopez. He firmly believes in working with the customer and giving the best service possible. He took us for a tour around the lot trying to find something that ca..." Read more

7 years ago

Edith H.

Edith H. star-alt star-alt star-alt star-alt star-alt

Alhambra, CA

"Efrain gave me such a great price with no haggle Internet price, my process from getting there to closing the deal was under 2 hrs. They treat you really kind greet You from the start. Made me feel welcome and comfortable, loved buying from here and would gladly do it again if i had to. Gabriel was also very helpful and a kind salesman! Great Job valle..." Read more

7 years ago

Alfonso B.

Alfonso B. star-alt star-alt star-alt star-alt star-alt

Rosemead, CA

"This is not the first time I go to a car dealer and this one was by far the best experience, I was searching online for about a week for light pick up truck for work, and here I found the best deal in a Tacoma, thanks Kevin., You can get good customer service mostly every were but here they do really make an effort, hassle free transaction and not pushy..." Read more

7 years ago

Alfonso B.

Alfonso B. star-alt star-alt star-alt star-alt star-alt

Rosemead, CA

"This is not the first time I go to a car dealer and this one was by far the best experience, I was searching online for about a week for light pick up truck for work, and here I found the best deal in a Tacoma, thanks Kevin., You can get good customer service mostly every were but here they do really make an effort, hassle free transaction and not pushy at..." Read more

7 years ago

Aubrey W.

Aubrey W. star-alt star-alt star-alt star-alt star-alt

Hesperia, CA

"Never had a car buying experience be so smooth and easy. William in Internet sales found the truck I wanted at a killer price- no comparison.  He got us approved and made it so easy. He answered my endless calls and texts and got me answers quickly, professionally and politely. JP in sales showed us the truck and was so down the earth and fun to work with wi..." Read more

7 years ago

Aubrey W.

Aubrey W. star-alt star-alt star-alt star-alt star-alt

Hesperia, CA

"Never had a car buying experience be so smooth and easy. William in Internet sales found the truck I wanted at a killer price- no comparison. He got us approved and made it so easy. He answered my endless calls and texts and got me answers quickly, professionally and politely. JP in sales showed us the truck and was so down the earth and fun to work with wi..." Read more

7 years ago

Alex T.

Alex T. star-alt star-alt star-alt star-alt star-alt

Santa Ana, CA

"This was one of the best customer service experiences I've had anywhere!!! I went in looking for a highlander and Sam my salesman was patient, showed us many cars, with 100 degrees weather and he didn't mind one bit! My wife and I went in with. Our 2 kids (2 years, and 7 months) and the people over all were very patient, and helpful! Thank you guys would rec..." Read more

7 years ago

Alex T. star-alt star-alt star-alt star-alt star-alt

Santa Ana, CA

"This was one of the best customer service experiences I've had anywhere!!! I went in looking for a highlander and Sam my salesman was patient, showed us many cars, with 100 degrees weather and he didn't mind one bit! My wife and I went in with. Our 2 kids (2 years, and 7 months) and the people over all were very patient, and helpful! Thank you guys would rec..." Read more

7 years ago

William Brady

William Brady star-alt star-alt star-alt star-alt star-alt

"Marilu is service is the best ever!!!! Those helpful Honda people did it again. After my Accords transmission went out they warranty the cost to replace it and boy am I happy they did. They saved me over $4,200!!! I'm happy to have my car back on the road. Message of the day service your transmission every 30k or whatever your manufacturer recommends. Thank..." Read more

7 years ago

Google review

Mark Adame

Mark Adame star-alt star-alt star-alt star-alt star-alt

"Thank You Valley-Hi Toyota for your outstanding customer service! I was helped by Adrienne, Juan and Kenny and it couldn’t have gone any smoother. Not only were they friendly, but they got straight to the point. I would definitely be going back in the future. Like Todd and Brian say, I decided to “Take The Tacoma!”"

7 years ago

Troy Glenn

Troy Glenn star-alt star-alt star-alt star-alt star-alt

"We had a starting issue with our Van. Kim, our service writer, took excellant care of us. Made the process quick and easy and it was fixed right away. Our hats are off to the Service staff. Never have I had a dealership get something repaired this fast. You guys and gals rock. I was in the automotive business for 42 years and I am quite impressed. Thanks to..." Read more

7 years ago